Software Alternatives, Accelerators & Startups

mabl VS Intercom

Compare mabl VS Intercom and see what are their differences

mabl logo mabl

Low-code Test Automation That Scales

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Not present

Mabl is the leading intelligent test automation platform built for Agile teams. It’s the only SaaS solution that tightly integrates automated end-to-end testing into the entire development lifecycle. Mabl’s native auto-heal capability evolves tests as the application UI evolves with development, and the comprehensive test results help users quickly and easily resolve bugs before they reach production.

Creating, executing, and maintaining reliable tests has never been easier. Mabl enables software teams to increase test coverage, speed up development and improve application quality - empowering everyone on the team with the ability to ensure the quality of the applications at every stage.

  • Intercom Landing page
    Landing page //
    2023-07-05

Intercom

$ Details
-
Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

mabl videos

Web Automation with Machine Learning - mabl.com

More videos:

  • Demo - mabl Overview

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to mabl and Intercom)
Automated Testing
100 100%
0% 0
Customer Support
0 0%
100% 100
Website Testing
100 100%
0% 0
CRM
0 0%
100% 100

User comments

Share your experience with using mabl and Intercom. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare mabl and Intercom

mabl Reviews

Best Automation Testing Tools (Free and Paid) | July 2022
Mabl is a next-generation automated testing tool for web applications. It uses the power of ML & AI to enable easy functional testing of a system. This SaaS service comes with native supports for Firefox, Chrome, Safari, and IE without leveraging any 3rd party test-cloud beyond Mabl.
Best Selenium Alternatives (Free and Paid) in 2021
Mabl is a next-generation automated script less cross-browser testing tool. It uses the power of machine learning and artificial intelligence to enable easy functional testing of applications. The only SaaS service with native support for Chrome, Firefox, IE, and Safari. All without leveraging any 3rd party test-cloud beyond mabl.

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Social recommendations and mentions

Based on our record, Intercom seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

mabl mentions (0)

We have not tracked any mentions of mabl yet. Tracking of mabl recommendations started around Mar 2021.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

What are some alternatives?

When comparing mabl and Intercom, you can also consider the following products

Testim - Stable, self-healing, end-to-end test automation via machine learning. Testim helps accelerate the delivery of high-quality software. Speed up test-authoring and improve the stability of automated, end-to-end tests.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Katalon - Built on the top of Selenium and Appium, Katalon Studio is a free and powerful automated testing tool for web testing, mobile testing, and API testing.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Selenium - Selenium automates browsers. That's it! What you do with that power is entirely up to you. Primarily, it is for automating web applications for testing purposes, but is certainly not limited to just that.

Drift - A messaging app that helps you grow your business.