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LiveAgent VS TestHub360

Compare LiveAgent VS TestHub360 and see what are their differences

LiveAgent

LiveAgent is a fully-featured live chat and help desk software with AI functions. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Rating
5.0 · 2 reviews
Pricing
Freemium Free trial $15 / Monthly (Small)
Alternatives Is it good?
TestHub360

Test your microphone, keyboard, webcam, speakers, mouse, and click speed online — free, instant, private. 8 browser-based tools. No downloads. No account.

Rating
0 reviews
Pricing
Free Free trial
Alternatives Is it good?
Gruvi.ai
Unified support inbox blending AI automations with genuine human empathy. Set up in 5 mins. Smarter than chatbots, our context-aware AI handles emails & chats with a human touch. sponsored
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Customer Support popularity
100% vs 0%
alternatives listed
240+ vs 17

Base details

Website, pricing, platforms and company facts side by side.

LiveAgent
TestHub360
Website liveagent.com testhub360.com
Pricing
Freemium Free trial $15 / Monthly (Small) Official pricing
Free Free trial
Platforms
Browser Android iOS
—
Company Startup from Slovakia · 2004 Startup from India · 1 - 9 employees · 2026
Listed in
Help Desk Help Desk And Ticketing Live Chat Ticketing System Customer Service Customer Support Customer Communication Customer Engagement Customer Experience Contact Management Customer Feedback Customer Success +9
Developer Tools Software Testing Productivity Testing Online Tests Free Keyboard & Mouse Testing Screen Recording +5

About LiveAgent and TestHub360

In their own words, as submitted to SaaSHub.

LiveAgent
TestHub360

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also...

Read more about LiveAgent

TestHub360 is a collection of 8 free, browser-based device testing tools — mic test, keyboard test, webcam test, speaker test, mouse test, CPS test, dead pixel test, and screen recorder. What makes it different: → Zero data collection — everything runs client-side in your browser → No account, no...

Read more about TestHub360

Features and specs

What each product offers, as listed by its team.

LiveAgent 32 features
TestHub360 8 features
  • Ticket management
  • Live Chat & In-App-Messaging
  • AI Chatbot
  • AI answer assistant
  • Email notifications
  • Email Templates
  • Emailing
  • Live Chat Support
  • Call Forward
  • Call Transfer
  • Call Analytics and Reporting
  • Attachment viewer
  • Spam filter
  • Help desk & requests management
  • Reports
  • Reporting
  • Reports & analytics
  • Knowledge Base
  • Knowledge Management
  • Customer Service
  • Customer Support
  • Customer Feedback Widget
  • Customer Management
  • Mobile Apps
  • White Labeling
  • Chat
  • Chat Support
  • Gamification
  • Social Media Integrations
  • Time Tracking
  • Email Management
  • IVR
  • Mic Test
    Hear yourself through headphones and check volume levels with a live waveform — works with Zoom, Discord, and Teams.
  • Keyboard Test
    Test every key for stuck, broken, or dead keys — supports NKRO multi-key rollover on mechanical and laptop keyboards.
  • Webcam Test
    See a live preview of your camera with snapshot capture, mirror toggle, and multi-camera switching — works with built-in and USB webcams.
  • Speaker Test
    Check left and right channels across 5 frequency ranges from sub-bass to treble — verify stereo balance and detect driver damage.
  • Mouse Test
    Test left, right, and middle clicks, scroll wheel, double-click issues, and pointer accuracy — works with wired, wireless, and gaming mice.
  • CPS Test
    Measure your click speed with 1s, 5s, 10s, 30s, and 60s timer modes — track high scores for left-click, right-click, and spacebar.
  • Dead Pixel Test
    Find dead, stuck, or bright pixels with a fullscreen color cycle across 9 solid colors — works on LCD, LED, OLED, and QLED displays.
  • Screen Recorder
    Record your screen with audio in your browser — capture tabs, windows, or full desktop, download as WebM with no watermark.

Analysis

An editorial look at what each product does well and who it suits.

LiveAgent
TestHub360

Overall verdict

  • LiveAgent is generally regarded as a solid customer support solution, particularly for small to medium-sized businesses. Its functionalities, ease of use, and integration capabilities offer substantial value. However, as with any software, it is important to consider specific business needs and budget constraints when evaluating LiveAgent's fit. Some users mention that while it is feature-rich, it might be more than needed for very small teams without complex requirements.

Why this product is good

  • LiveAgent is often considered a good choice due to its comprehensive set of features tailored for customer support. It offers a multichannel support system, including email, chat, social media, and phone, allowing businesses to streamline communications in one place. Its user-friendly dashboard, robust reporting capabilities, and automation options allow teams to efficiently address customer inquiries and improve service quality. Additionally, LiveAgent provides customizable templates and a reliable ticketing system, which can enhance productivity and customer satisfaction.

Recommended for

    LiveAgent is recommended for businesses and organizations looking for a versatile and integrated customer support platform. It's ideal for customer support teams in small to medium-sized companies across various industries. Companies seeking to consolidate their customer service interactions across multiple channels into a single, efficient platform may find it particularly beneficial.

No analysis of TestHub360 yet.

Videos

Walkthroughs and reviews on video.

LiveAgent 4 videos + Add
TestHub360 0 videos + Add

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos

  • - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • - LiveAgent Review on AppSumo
  • - Product Tour

No TestHub360 videos yet. You could help us improve this page by suggesting one.

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
LiveAgent
TestHub360
100% 100%
Customer Support
0% 0%
0% 0%
Testing
100% 100%
100% 100%
Help Desk
0% 0%
0% 0%
Screen Recording
100% 100%

Questions & Answers

As answered by people managing LiveAgent and TestHub360.

What makes your product unique?

LiveAgent's answer

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

TestHub360's answer:

TestHub360 is a free, browser-based device testing suite that runs entirely client-side — your mic, camera, and keystroke data never leaves your browser. Unlike competitors that show ads inside tools, require downloads, or collect user data, TestHub360 is 100% private and works instantly in any modern browser with zero setup.

Why should a person choose your product over its competitors?

LiveAgent's answer

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

TestHub360's answer:

Competitors like OnlineMicTest or KeyTest offer one or two tools with ads and data collection. TestHub360 bundles 8 tools (mic, keyboard, webcam, speakers, mouse, CPS, dead pixel, screen recorder) into one site — all free, all ad-free, all private. No account needed. No downloads. Just open a page and test.

How would you describe the primary audience of your product?

LiveAgent's answer

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

TestHub360's answer:

Remote workers who need to verify their mic and webcam before a Zoom call. Gamers testing keyboard NKRO, mouse buttons, and click speed. IT support staff diagnosing hardware issues for colleagues. Content creators verifying audio and video gear before recording. Anyone who needs a quick answer about whether their hardware works.

What's the story behind your product?

LiveAgent's answer

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

TestHub360's answer:

Every time I joined a video call, I'd scramble to check if my mic and webcam were working. Existing testing sites either required downloads, pushed ads inside the tools, or collected data. I wanted something that just works — open a page, run a test, get an answer. Eight tools later, it became the device testing hub I wished existed.

Which are the primary technologies used for building your product?

LiveAgent's answer

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

TestHub360's answer:

Astro — static site framework React — interactive tool components Tailwind CSS — styling and dark mode Web APIs — MediaDevices (mic/camera), KeyboardEvent, PointerEvent, Web Audio API, Fullscreen API, MediaRecorder + getDisplayMedia (screen recording) Cloudflare Pages — hosting and global CDN

Who are some of the biggest customers of your product?

LiveAgent's answer

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

TestHub360's answer:

TestHub360 is currently used by remote workers, students, and gamers worldwide. As a free, no-signup tool, individual user data is not tracked — so we don't have specific company names to share.

User comments

Share your experience with using LiveAgent and TestHub360. For example, how are they different and which one is better?

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

LiveAgent 5.0 · 2 reviews
TestHub360 no reviews yet

View more

We have no reviews of TestHub360 yet. Be the first one to post

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