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LiveAgent VS MathType

Compare LiveAgent VS MathType and see what are their differences

LiveAgent

LiveAgent is a fully-featured live chat and help desk software with AI functions. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Rating
5.0 · 2 reviews
Pricing
Freemium Free trial $15 / Monthly (Small)
Alternatives Is it good?
MathType

The Professional version of Equation Editor- MathType is a powerful interactive tool for Windows and Macintosh that lets you create mathematical notation for word processing, web pages, desktop publishing, presentations, and for TeX, LaTeX, and Math…

Rating
0 reviews
Alternatives Is it good?
SetMe
Remote support software that just works. Securely access attended or unattended computers from anywhere. sponsored
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Customer Support popularity
100% vs 0%
alternatives listed
240+ vs 19

Base details

Website, pricing, platforms and company facts side by side.

LiveAgent
MathType
Website liveagent.com dessci.com
Pricing
Freemium Free trial $15 / Monthly (Small) Official pricing
—
Platforms
Browser Android iOS
—
Company Startup from Slovakia · 2004 —
Listed in
Help Desk Help Desk And Ticketing Live Chat Ticketing System Customer Service Customer Support Customer Communication Customer Engagement Customer Experience Contact Management Customer Feedback Customer Success +9
Small Business Accounting Financial Services Web App +1

About LiveAgent and MathType

In their own words, as submitted to SaaSHub.

LiveAgent
MathType

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also...

Read more about LiveAgent

No description of MathType yet.

Features and specs

What each product offers, as listed by its team.

LiveAgent 32 features
MathType 5 features
  • Ticket management
  • Live Chat & In-App-Messaging
  • AI Chatbot
  • AI answer assistant
  • Email notifications
  • Email Templates
  • Emailing
  • Live Chat Support
  • Call Forward
  • Call Transfer
  • Call Analytics and Reporting
  • Attachment viewer
  • Spam filter
  • Help desk & requests management
  • Reports
  • Reporting
  • Reports & analytics
  • Knowledge Base
  • Knowledge Management
  • Customer Service
  • Customer Support
  • Customer Feedback Widget
  • Customer Management
  • Mobile Apps
  • White Labeling
  • Chat
  • Chat Support
  • Gamification
  • Social Media Integrations
  • Time Tracking
  • Email Management
  • IVR
  • Ease of Use
    MathType provides a user-friendly interface with a GUI that makes it easy to create and edit complex mathematical equations and notations.
  • Compatibility
    The software is compatible with various word processing and presentation software, including Microsoft Word, Google Docs, and more, facilitating easy integration.
  • Customization
    Users can customize equations with different fonts, styles, and sizes, allowing for a more personalized and professional appearance.
  • Extensive Symbol Library
    MathType offers an extensive library of mathematical symbols and templates to cater to a wide range of disciplines and needs.
  • Export Options
    Equations can be exported in various formats, including MathML, TeX, and image formats, which enhances its versatility.

Possible disadvantages

  • Cost
    MathType is a paid software, and the cost may be a barrier for students or professionals with limited budgets.
  • Learning Curve
    Despite its user-friendly interface, beginners may require some time to fully understand and utilize all the features effectively.
  • Performance Issues
    Some users have reported performance issues, such as lag or crashes, when working with very complex equations or large documents.
  • Limited Mobile Support
    MathType's functionality on mobile devices is limited compared to its desktop version, which may be inconvenient for users who require mobile access.
  • Updates and Support
    Occasional updates and customer support responses can be slow, potentially delaying workflows and resolution of issues.

Analysis

An editorial look at what each product does well and who it suits.

LiveAgent
MathType

Overall verdict

  • LiveAgent is generally regarded as a solid customer support solution, particularly for small to medium-sized businesses. Its functionalities, ease of use, and integration capabilities offer substantial value. However, as with any software, it is important to consider specific business needs and budget constraints when evaluating LiveAgent's fit. Some users mention that while it is feature-rich, it might be more than needed for very small teams without complex requirements.

Why this product is good

  • LiveAgent is often considered a good choice due to its comprehensive set of features tailored for customer support. It offers a multichannel support system, including email, chat, social media, and phone, allowing businesses to streamline communications in one place. Its user-friendly dashboard, robust reporting capabilities, and automation options allow teams to efficiently address customer inquiries and improve service quality. Additionally, LiveAgent provides customizable templates and a reliable ticketing system, which can enhance productivity and customer satisfaction.

Recommended for

    LiveAgent is recommended for businesses and organizations looking for a versatile and integrated customer support platform. It's ideal for customer support teams in small to medium-sized companies across various industries. Companies seeking to consolidate their customer service interactions across multiple channels into a single, efficient platform may find it particularly beneficial.

Overall verdict

  • Overall, MathType is considered a strong choice for creating and editing mathematical equations. It is especially useful for professionals and students who need to work with advanced mathematical notations frequently. Its ease of use and broad compatibility make it a reliable choice.

Why this product is good

  • MathType is a popular mathematical notation software that integrates well with various word processors and web applications. It offers a user-friendly interface, supports a wide range of mathematical symbols, and is widely used in education and academia for creating complex equations and formulas. Its compatibility with multiple platforms and extensive features make it a valuable tool for anyone dealing with mathematical content.

Recommended for

  • Teachers and educators preparing math-related materials
  • Students studying mathematics or related fields
  • Researchers and professionals in science, technology, engineering, and mathematics (STEM)
  • Anyone needing to include complex equations in documents or presentations

Videos

Walkthroughs and reviews on video.

LiveAgent 4 videos + Add
MathType 2 videos + Add

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos

  • - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • - LiveAgent Review on AppSumo
  • - Product Tour

MathType (previously Wiris Editor) - Switching between classic input and handwriting

More videos

  • - Equation Editing software: How to use MathType Word plugin for Inserting & Editing Equations

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
LiveAgent
MathType
100% 100%
Customer Support
0% 0%
0% 0%
Accounting
100% 100%
100% 100%
Help Desk
0% 0%
0% 0%
Small Business
100% 100%

Questions & Answers

As answered by people managing LiveAgent and MathType.

What makes your product unique?

LiveAgent's answer

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe the primary audience of your product?

LiveAgent's answer

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

Share your experience with using LiveAgent and MathType. For example, how are they different and which one is better?

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

LiveAgent 5.0 · 2 reviews
MathType no reviews yet

View more

We have no reviews of MathType yet. Be the first one to post

Alternatives to LiveAgent and MathType

When comparing LiveAgent and MathType, you can also consider the following products.

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