LiveAgent
Freshdesk
Zendesk
Intercom
Zoho Desk
HelpScout
Salesforce Service Cloud
LiveChat
Linear
Jira
Asana
Trello
ClickUp
monday.com
Notion
Plane.so
LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.
LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.
LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.
LiveAgent LinearLiveAgent is recommended for businesses and organizations looking for a versatile and integrated customer support platform. It's ideal for customer support teams in small to medium-sized companies across various industries. Companies seeking to consolidate their customer service interactions across multiple channels into a single, efficient platform may find it particularly beneficial.
LiveAgent's answer
LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.
LiveAgent's answer
LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.
LiveAgent's answer
Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.
LiveAgent's answer
Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.
LiveAgent's answer
As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.
LiveAgent's answer
Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.
LiveAgent has been a game-changer for our customer support operations. Its intuitive platform streamlined our ticket management, reduced response times by 40%, and empowered our team to focus on high-impact tasks. The automation features and omnichannel integration have elevated team productivity and customer satisfactionโa must-have for scaling tech-driven businesses.
Based on our record, Linear seems to be more popular. It has been mentiond 162 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Speed matters. Not speed in sprint or linear dashboards. Not speed in story points. - Source: dev.to / about 2 months ago
Model Context Protocol, for context, is the emerging standard for letting AI agents pull live data from external systems without custom integration code. Freshworks has implemented it as a native layer in Freddy AI, which means agents can now reach into Notion, ClickUp, Linear, Workday, Rippling, and the rest of the enterprise stack โ not through brittle webhooks or bespoke connectors, but through a standardized... - Source: dev.to / about 2 months ago
Issue trackers: GitHub Issues, Linear, or Jira work well because technical debt records live in the same tool as feature work. This makes them easier to pull into sprint planning and keeps the debt backlog visible alongside the feature backlog. The main risk is that debt issues get buried under feature issues without careful labeling and triage discipline. - Source: dev.to / 2 months ago
Linear and similar tools can track velocity metrics per area of the codebase over time, making the before/after comparison straightforward to document. - Source: dev.to / 2 months ago
Most engineers fail salary negotiations because they use vague statements like "I work hard" or "Iโm a good teammate" instead of quantified, verifiable impact. After 15 years of negotiating offers, Iโve found that engineers who tie their ask to concrete business outcomes land 30% higher offers than those who donโt. For example, instead of saying "I improved the API", say "I reduced API p99 latency by 400ms, which... - Source: dev.to / 2 months ago
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Jira - The #1 software development tool used by agile teams. Jira Software is built for every member of your software team to plan, track, and release great software.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Trello - Infinitely flexible. Incredibly easy to use. Great mobile apps. It's free. Trello keeps track of everything, from the big picture to the minute details.
