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LiveAgent VS Kicksta

Compare LiveAgent VS Kicksta and see what are their differences

LiveAgent

LiveAgent is a fully-featured live chat and help desk software with AI functions. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Rating
5.0 · 2 reviews
Pricing
Freemium Free trial $15 / Monthly (Small)
Alternatives Is it good?
Kicksta

Kicksta is a simple tool to get more organic followers for marketers and influencers on Instagram.

Rating
0 reviews
Alternatives Is it good?
Gruvi.ai
Unified support inbox blending AI automations with genuine human empathy. Set up in 5 mins. Smarter than chatbots, our context-aware AI handles emails & chats with a human touch. sponsored
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Customer Support popularity
100% vs 0%
alternatives listed
240+ vs 138

Base details

Website, pricing, platforms and company facts side by side.

LiveAgent
Kicksta
Website liveagent.com kicksta.co
Pricing
Freemium Free trial $15 / Monthly (Small) Official pricing
Official pricing
Platforms
Browser Android iOS
—
Company Startup from Slovakia · 2004 Startup from the United States
Listed in
Help Desk Help Desk And Ticketing Live Chat Ticketing System Customer Service Customer Support Customer Communication Customer Engagement Customer Experience Contact Management Customer Feedback Customer Success +9
Social Media Tools Social Media Marketing Social Media Apps Social Media Management +1

About LiveAgent and Kicksta

In their own words, as submitted to SaaSHub.

LiveAgent
Kicksta

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also...

Read more about LiveAgent

No description of Kicksta yet.

Features and specs

What each product offers, as listed by its team.

LiveAgent 32 features
Kicksta 5 features
  • Ticket management
  • Live Chat & In-App-Messaging
  • AI Chatbot
  • AI answer assistant
  • Email notifications
  • Email Templates
  • Emailing
  • Live Chat Support
  • Call Forward
  • Call Transfer
  • Call Analytics and Reporting
  • Attachment viewer
  • Spam filter
  • Help desk & requests management
  • Reports
  • Reporting
  • Reports & analytics
  • Knowledge Base
  • Knowledge Management
  • Customer Service
  • Customer Support
  • Customer Feedback Widget
  • Customer Management
  • Mobile Apps
  • White Labeling
  • Chat
  • Chat Support
  • Gamification
  • Social Media Integrations
  • Time Tracking
  • Email Management
  • IVR
  • Organic Growth
    Kicksta focuses on organic growth strategies, meaning your followers will be genuinely interested in your content rather than just being numbers.
  • Ease of Use
    The platform is designed to be user-friendly, allowing you to easily set up and start growing your Instagram following without needing technical expertise.
  • Targeting Capabilities
    You can target specific audiences using filters such as hashtags, locations, and competitor followers, making your growth efforts more precise and effective.
  • Time-saving
    Kicksta automates the process of liking posts, which saves you time and allows you to focus on creating quality content.
  • Customer Support
    The platform offers reliable customer support to help resolve any issues or answer questions you may have.

Possible disadvantages

  • Cost
    Kicksta is a paid service, which may not be suitable for those with a tight budget, especially small businesses or personal accounts.
  • No Control Over Content Liked
    The automation may sometimes like content that doesn't align with your brand, which could potentially confuse your audience.
  • No Engagement Beyond Likes
    Kicksta focuses mainly on liking posts for engagement, meaning it doesn't offer services like commenting, messaging, or posting, which are also vital for growth.
  • Delayed Results
    Because the platform emphasizes organic growth, it may take longer to see significant results compared to other methods like paid ads or shoutouts.
  • Risk of Instagram Policies
    Using automation tools always comes with the risk of violating Instagram's terms of service, which could potentially lead to your account being flagged or banned.

Analysis

An editorial look at what each product does well and who it suits.

LiveAgent
Kicksta

Overall verdict

  • LiveAgent is generally regarded as a solid customer support solution, particularly for small to medium-sized businesses. Its functionalities, ease of use, and integration capabilities offer substantial value. However, as with any software, it is important to consider specific business needs and budget constraints when evaluating LiveAgent's fit. Some users mention that while it is feature-rich, it might be more than needed for very small teams without complex requirements.

Why this product is good

  • LiveAgent is often considered a good choice due to its comprehensive set of features tailored for customer support. It offers a multichannel support system, including email, chat, social media, and phone, allowing businesses to streamline communications in one place. Its user-friendly dashboard, robust reporting capabilities, and automation options allow teams to efficiently address customer inquiries and improve service quality. Additionally, LiveAgent provides customizable templates and a reliable ticketing system, which can enhance productivity and customer satisfaction.

Recommended for

    LiveAgent is recommended for businesses and organizations looking for a versatile and integrated customer support platform. It's ideal for customer support teams in small to medium-sized companies across various industries. Companies seeking to consolidate their customer service interactions across multiple channels into a single, efficient platform may find it particularly beneficial.

Overall verdict

  • Kicksta can be a valuable tool for those looking to grow their Instagram organically without resorting to follower purchasing or automated bots that spam. However, the effectiveness of Kicksta can vary depending on the quality of the targeting parameters you set and your industry. Some users report positive results, while others feel that the engagement is not as significant as expected. Therefore, it's crucial to align your expectations and continually refine your targeting.

Why this product is good

  • Kicksta is designed to help individuals and businesses grow their Instagram following organically. It uses advanced algorithms to engage with users who are likely to be interested in your content, thereby increasing your reach and improving engagement rates. Users appreciate that it offers a more authentic growth approach compared to buying followers.

Recommended for

  • Small to medium-sized businesses looking to enhance their online presence.
  • Influencers and content creators wanting to build a genuine follower base.
  • Marketing professionals seeking organic growth strategies for Instagram.

Videos

Walkthroughs and reviews on video.

LiveAgent 4 videos + Add
Kicksta 3 videos + Add

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos

  • - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • - LiveAgent Review on AppSumo
  • - Product Tour

Kicksta Review (JUST ANOTHER SCAM??) The Truth About Kicksta.co!

More videos

  • - DO INSTAGRAM PROMO COMPANIES WORK? (KICKSTA VS. TRUSY SOCIAL)
  • - Kicksta review 2019

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
LiveAgent
Kicksta
100% 100%
Customer Support
0% 0%
0% 0%
Social Media Tools
100% 100%
100% 100%
Help Desk
0% 0%
0% 0%
Social Media Marketing
100% 100%

Questions & Answers

As answered by people managing LiveAgent and Kicksta.

What makes your product unique?

LiveAgent's answer

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe the primary audience of your product?

LiveAgent's answer

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

Share your experience with using LiveAgent and Kicksta. For example, how are they different and which one is better?

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

LiveAgent 5.0 · 2 reviews
Kicksta no reviews yet

View more

We have no reviews of Kicksta yet. Be the first one to post

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