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LiveAgent VS HttpMaster

Compare LiveAgent VS HttpMaster and see what are their differences

LiveAgent

LiveAgent is a fully-featured live chat and help desk software with AI functions. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Rating
5.0 · 2 reviews
Pricing
Freemium Free trial $15 / Monthly (Small)
Promote on VibeVoted
Alternatives Is it good?
HttpMaster

HttpMaster is a professional software tool for testing and debugging HTTP applications, primarily aimed at REST API applications and web services.

Rating
0 reviews
Pricing
Freemium Free trial
Promote on VibeVoted
Alternatives Is it good?
Netumo
Ensure healthy website performance, uptime, and free from vulnerabilities. Automatic checks for SSL Certificates, domains and monitor issues with your websites all from one console and get instant notifications on any issues. sponsored
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Customer Support popularity
100% vs 0%
alternatives listed
240+ vs 110

Base details

Website, pricing, platforms and company facts side by side.

LiveAgent
HttpMaster
Website liveagent.com httpmaster.net
Pricing
Freemium Free trial $15 / Monthly (Small) Official pricing
Freemium Free trial Official pricing
Platforms
Browser Android iOS
Windows
Company Startup from Slovakia · 2004 —
Listed in
Help Desk Help Desk And Ticketing Live Chat Ticketing System Customer Service Customer Support Customer Communication Customer Engagement Customer Experience Contact Management Customer Feedback Customer Success +9
API Tools API Monitoring Tools HTTP Debugging Testing +3

About LiveAgent and HttpMaster

In their own words, as submitted to SaaSHub.

LiveAgent
HttpMaster

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also...

Read more about LiveAgent

Core HttpMaster features are: * HttpMaster project to store complete definition of API calls in one single place. * Broad set of http properties. * Dynamic parameters to simulate variations of input data or create global API values. * Response data validation with logical expressions. * Request...

Read more about HttpMaster

Features and specs

What each product offers, as listed by its team.

LiveAgent 32 features
HttpMaster 14 features
  • Ticket management
  • Live Chat & In-App-Messaging
  • AI Chatbot
  • AI answer assistant
  • Email notifications
  • Email Templates
  • Emailing
  • Live Chat Support
  • Call Forward
  • Call Transfer
  • Call Analytics and Reporting
  • Attachment viewer
  • Spam filter
  • Help desk & requests management
  • Reports
  • Reporting
  • Reports & analytics
  • Knowledge Base
  • Knowledge Management
  • Customer Service
  • Customer Support
  • Customer Feedback Widget
  • Customer Management
  • Mobile Apps
  • White Labeling
  • Chat
  • Chat Support
  • Gamification
  • Social Media Integrations
  • Time Tracking
  • Email Management
  • IVR
  • HttpMaster project to store complete definition of API calls in one single place
  • Broad set of http properties
  • Dynamic parameters to simulate variations of input data or create global API values
  • Response data validation with logical expressions
  • Request chaining to use data from previous request with the next request
  • Extensive data upload support, including 'multipart/form-data'
  • Request data builder for creating request body with an optional dynamic parameters
  • Request item execution with detailed progress monitoring
  • Execution groups to create batches of requests
  • Comprehensive execution data review and management
  • Basic request tool
  • Command line interface
  • OpenAPI import
  • Prepare cURL commands

Analysis

An editorial look at what each product does well and who it suits.

LiveAgent
HttpMaster

Overall verdict

  • LiveAgent is generally regarded as a solid customer support solution, particularly for small to medium-sized businesses. Its functionalities, ease of use, and integration capabilities offer substantial value. However, as with any software, it is important to consider specific business needs and budget constraints when evaluating LiveAgent's fit. Some users mention that while it is feature-rich, it might be more than needed for very small teams without complex requirements.

Why this product is good

  • LiveAgent is often considered a good choice due to its comprehensive set of features tailored for customer support. It offers a multichannel support system, including email, chat, social media, and phone, allowing businesses to streamline communications in one place. Its user-friendly dashboard, robust reporting capabilities, and automation options allow teams to efficiently address customer inquiries and improve service quality. Additionally, LiveAgent provides customizable templates and a reliable ticketing system, which can enhance productivity and customer satisfaction.

Recommended for

    LiveAgent is recommended for businesses and organizations looking for a versatile and integrated customer support platform. It's ideal for customer support teams in small to medium-sized companies across various industries. Companies seeking to consolidate their customer service interactions across multiple channels into a single, efficient platform may find it particularly beneficial.

Overall verdict

  • Overall, HttpMaster is a solid choice for individuals and teams looking for a reliable and efficient tool to test, debug, and document web applications and services.

Why this product is good

  • HttpMaster is considered a good tool because it offers comprehensive testing capabilities for web services and REST APIs. It provides developers and testers with features such as request chaining, parameterization, data validation, and response validation. It supports a wide array of HTTP methods and enables easy automation of testing processes with its command line interface. Additionally, it has a user-friendly interface that simplifies the construction of HTTP requests.

Recommended for

    HttpMaster is well-suited for developers, QA engineers, and testers who need to perform end-to-end testing of web APIs. It's particularly beneficial for those who require a versatile testing solution with both automated and manual testing features. It's also ideal for teams that need to validate the functionality, performance, and security of their web apps through an intuitive platform.

Videos

Walkthroughs and reviews on video.

LiveAgent 4 videos + Add
HttpMaster 2 videos + Add

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos

  • - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • - LiveAgent Review on AppSumo
  • - Product Tour

Testing with HttpMaster 02

More videos

  • - Web Services Testing with HTTP Master

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
LiveAgent
HttpMaster
100% 100%
Customer Support
0% 0%
0% 0%
API Tools
100% 100%
100% 100%
Help Desk
0% 0%
0% 0%
Developer Tools
100% 100%

Questions & Answers

As answered by people managing LiveAgent and HttpMaster.

What makes your product unique?

LiveAgent's answer

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

HttpMaster's answer:

Performance, simple UI, resource friendly.

How would you describe the primary audience of your product?

LiveAgent's answer

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

HttpMaster's answer:

Developers and testers.

What's the story behind your product?

LiveAgent's answer

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

HttpMaster's answer:

Microsoft .NET.

Who are some of the biggest customers of your product?

LiveAgent's answer

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

HttpMaster's answer:

  • Microsoft
  • Oracle
  • Google

User comments

Share your experience with using LiveAgent and HttpMaster. For example, how are they different and which one is better?

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

LiveAgent 5.0 · 2 reviews
HttpMaster no reviews yet

View more

We have no reviews of HttpMaster yet. Be the first one to post

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