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LiveAgent VS GetFlowForms

Compare LiveAgent VS GetFlowForms and see what are their differences

LiveAgent

LiveAgent is a fully-featured live chat and help desk software with AI functions. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

LiveAgent Landing page
Rating
5.0 · 2 reviews
Pricing
Freemium Free trial $15 / Monthly (Small)
Alternatives Is it good?
GetFlowForms

AI lead-capture form software with live chatbot, team workspace, instant alerts, conditional logic, and CSV/PDF export. Flat $19/mo. Cancel anytime.

No screenshot yet
Rating
0 reviews
Pricing
Paid $19 / Monthly
Alternatives Is it good?
Pixmax.ai
Pixmax.ai is an all-in-one AI creative workspace that helps creators, studios, marketers, and teams generate cinematic videos, visual stories, and marketing content in a faster, simpler, and more controllable way. sponsored
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Customer Support popularity
100% vs 0%
alternatives listed
240+ vs 7

Base details

Website, pricing, platforms and company facts side by side.

LiveAgent
GetFlowForms
Website liveagent.com getflowforms.com
Pricing
Freemium Free trial $15 / Monthly (Small) Official pricing
Paid $19 / Monthly Official pricing
Platforms
Browser Android iOS
Web App/website Browser(chrome , safari,Edge,firefox
Company Startup from Slovakia · 2004 Startup from the United States
Listed in
Help Desk Help Desk And Ticketing Live Chat Ticketing System Customer Service Customer Support Customer Communication Customer Engagement Customer Experience Contact Management Customer Feedback Customer Success +9
AI Tools Forms And Surveys SaaS Productivity AI +2

About LiveAgent and GetFlowForms

In their own words, as submitted to SaaSHub.

LiveAgent
GetFlowForms

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also...

Read more about LiveAgent

GetFlowForms is an AI-powered form builder that helps businesses create smart forms, surveys, and intake workflows in minutes. Available in English, French, Spanish, and Haitian Creole. Website: https://getflowforms.com

Read more about GetFlowForms

Features and specs

What each product offers, as listed by its team.

LiveAgent 32 features
GetFlowForms 3 features
  • Ticket management
  • Live Chat & In-App-Messaging
  • AI Chatbot
  • AI answer assistant
  • Email notifications
  • Email Templates
  • Emailing
  • Live Chat Support
  • Call Forward
  • Call Transfer
  • Call Analytics and Reporting
  • Attachment viewer
  • Spam filter
  • Help desk & requests management
  • Reports
  • Reporting
  • Reports & analytics
  • Knowledge Base
  • Knowledge Management
  • Customer Service
  • Customer Support
  • Customer Feedback Widget
  • Customer Management
  • Mobile Apps
  • White Labeling
  • Chat
  • Chat Support
  • Gamification
  • Social Media Integrations
  • Time Tracking
  • Email Management
  • IVR
  • AI Form Builder
    Create smart forms in minutes using AI
  • Multi-Language Support
    Available in English, French, Spanish and Haitian Creole.
  • Workflow Automation
    Automate data collection and business processes

Analysis

An editorial look at what each product does well and who it suits.

LiveAgent
GetFlowForms

Overall verdict

  • LiveAgent is generally regarded as a solid customer support solution, particularly for small to medium-sized businesses. Its functionalities, ease of use, and integration capabilities offer substantial value. However, as with any software, it is important to consider specific business needs and budget constraints when evaluating LiveAgent's fit. Some users mention that while it is feature-rich, it might be more than needed for very small teams without complex requirements.

Why this product is good

  • LiveAgent is often considered a good choice due to its comprehensive set of features tailored for customer support. It offers a multichannel support system, including email, chat, social media, and phone, allowing businesses to streamline communications in one place. Its user-friendly dashboard, robust reporting capabilities, and automation options allow teams to efficiently address customer inquiries and improve service quality. Additionally, LiveAgent provides customizable templates and a reliable ticketing system, which can enhance productivity and customer satisfaction.

Recommended for

    LiveAgent is recommended for businesses and organizations looking for a versatile and integrated customer support platform. It's ideal for customer support teams in small to medium-sized companies across various industries. Companies seeking to consolidate their customer service interactions across multiple channels into a single, efficient platform may find it particularly beneficial.

Overall verdict

  • GetFlowForms appears to be a form-building tool aimed at helping users create interactive, conversational-style forms and surveys, but I don't have verified, up-to-date details on this specific product to give a fully confident assessment. Based on the category it competes in, it's likely a reasonable option if it delivers on ease of use and integrations, but you should verify current features, pricing, and reviews before committing.

Why this product is good

  • May offer an intuitive, no-code form builder for creating engaging forms and surveys
  • Likely supports conversational or multi-step form formats to improve completion rates
  • Could integrate with common tools like email marketing platforms, CRMs, or spreadsheets
  • Possibly includes customizable templates and branding options
  • May provide analytics on form submissions and user drop-off points

Recommended for

  • Small businesses or startups needing simple lead-generation or feedback forms
  • Marketers looking for engaging survey formats to boost response rates
  • Freelancers or agencies building client-facing intake forms
  • Teams wanting a no-code solution to collect data without developer resources
  • Users who prioritize form aesthetics and user experience in data collection

Videos

Walkthroughs and reviews on video.

LiveAgent 4 videos + Add
GetFlowForms 0 videos + Add

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

No GetFlowForms videos yet. You could help us improve this page by suggesting one.

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
LiveAgent
GetFlowForms
100% 100%
Customer Support
0% 0%
0% 0%
AI Tools
100% 100%
100% 100%
Help Desk
0% 0%
0% 0%
Productivity
100% 100%

Questions & Answers

As answered by people managing LiveAgent and GetFlowForms.

What makes your product unique?

LiveAgent's answer

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe the primary audience of your product?

LiveAgent's answer

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

Share your experience with using LiveAgent and GetFlowForms. For example, how are they different and which one is better?

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

LiveAgent 5.0 · 2 reviews
GetFlowForms no reviews yet

View more

We have no reviews of GetFlowForms yet. Be the first one to post

Alternatives to LiveAgent and GetFlowForms

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