Software Alternatives & Startups
Register | Login

LiveAgent VS DPlot

Compare LiveAgent VS DPlot and see what are their differences

LiveAgent

LiveAgent is a fully-featured live chat and help desk software with AI functions. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

LiveAgent Landing page
Rating
5.0 · 2 reviews
Pricing
Freemium Free trial $15 / Monthly (Small)
Alternatives Is it good?
DPlot

DPlot graphing software lets scientists and engineers graph, plot, analyze, and manipulate data.

DPlot Landing page
Rating
0 reviews
Alternatives Is it good?
SetMe
Remote support software that just works. Securely access attended or unattended computers from anywhere. sponsored
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Customer Support popularity
100% vs 0%
alternatives listed
240+ vs 39

Base details

Website, pricing, platforms and company facts side by side.

LiveAgent
DPlot
Website liveagent.com ara.com
Pricing
Freemium Free trial $15 / Monthly (Small) Official pricing
—
Platforms
Browser Android iOS
—
Company Startup from Slovakia · 2004 —
Listed in
Help Desk Help Desk And Ticketing Live Chat Ticketing System Customer Service Customer Support Customer Communication Customer Engagement Customer Experience Contact Management Customer Feedback Customer Success +9
Technical Computing Office & Productivity Numerical Computation Data Visualization +1

About LiveAgent and DPlot

In their own words, as submitted to SaaSHub.

LiveAgent
DPlot

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also...

Read more about LiveAgent

No description of DPlot yet.

Features and specs

What each product offers, as listed by its team.

LiveAgent 32 features
DPlot 5 features
  • Ticket management
  • Live Chat & In-App-Messaging
  • AI Chatbot
  • AI answer assistant
  • Email notifications
  • Email Templates
  • Emailing
  • Live Chat Support
  • Call Forward
  • Call Transfer
  • Call Analytics and Reporting
  • Attachment viewer
  • Spam filter
  • Help desk & requests management
  • Reports
  • Reporting
  • Reports & analytics
  • Knowledge Base
  • Knowledge Management
  • Customer Service
  • Customer Support
  • Customer Feedback Widget
  • Customer Management
  • Mobile Apps
  • White Labeling
  • Chat
  • Chat Support
  • Gamification
  • Social Media Integrations
  • Time Tracking
  • Email Management
  • IVR
  • Versatile Graphing Capabilities
    DPlot provides a wide range of graph types, making it suitable for many different types of data visualization, whether for scientific, engineering, or business purposes.
  • Data Handling
    The software can handle large datasets efficiently, which is beneficial for users dealing with complex and voluminous data.
  • Customization Options
    DPlot offers extensive options for customizing the appearance of graphs, allowing users to tailor visualizations to their specific needs and preferences.
  • Precision and Accuracy
    DPlot is known for producing plots with high precision and accuracy, which is crucial for technical and scientific analysis.
  • Integration with Other Software
    DPlot can integrate with Microsoft Excel and other software, making it easier to import and export data for further analysis.

Possible disadvantages

  • User Interface
    The user interface of DPlot may appear outdated and less intuitive compared to modern graphing tools, which could lead to a steeper learning curve for new users.
  • Limited Platform Availability
    DPlot is primarily available for Windows, which limits its accessibility for users on other operating systems like macOS or Linux.
  • Cost
    DPlot is a paid software, which might be a disadvantage for users or organizations looking for free graphing solutions.
  • Lack of Advanced Feature Set
    While DPlot covers basic and intermediate graphing needs, it may lack some advanced features found in other high-end data visualization tools.
  • Support and Documentation
    Support and documentation might not be as comprehensive as some users expect, which could be a drawback for solving complex issues quickly.

Analysis

An editorial look at what each product does well and who it suits.

LiveAgent
DPlot

Overall verdict

  • LiveAgent is generally regarded as a solid customer support solution, particularly for small to medium-sized businesses. Its functionalities, ease of use, and integration capabilities offer substantial value. However, as with any software, it is important to consider specific business needs and budget constraints when evaluating LiveAgent's fit. Some users mention that while it is feature-rich, it might be more than needed for very small teams without complex requirements.

Why this product is good

  • LiveAgent is often considered a good choice due to its comprehensive set of features tailored for customer support. It offers a multichannel support system, including email, chat, social media, and phone, allowing businesses to streamline communications in one place. Its user-friendly dashboard, robust reporting capabilities, and automation options allow teams to efficiently address customer inquiries and improve service quality. Additionally, LiveAgent provides customizable templates and a reliable ticketing system, which can enhance productivity and customer satisfaction.

Recommended for

    LiveAgent is recommended for businesses and organizations looking for a versatile and integrated customer support platform. It's ideal for customer support teams in small to medium-sized companies across various industries. Companies seeking to consolidate their customer service interactions across multiple channels into a single, efficient platform may find it particularly beneficial.

No analysis of DPlot yet.

Videos

Walkthroughs and reviews on video.

LiveAgent 4 videos + Add
DPlot 0 videos + Add

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

No DPlot videos yet. You could help us improve this page by suggesting one.

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
LiveAgent
DPlot
100% 100%
Customer Support
0% 0%
0% 0%
Technical Computing
100% 100%
100% 100%
Help Desk
0% 0%
0% 0%
Office & Productivity
100% 100%

Questions & Answers

As answered by people managing LiveAgent and DPlot.

What makes your product unique?

LiveAgent's answer

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe the primary audience of your product?

LiveAgent's answer

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

Share your experience with using LiveAgent and DPlot. For example, how are they different and which one is better?

Log in or Post with

Reviews and articles

External articles and on-site reviews we used to compare the two products.

LiveAgent 5.0 · 2 reviews
DPlot no reviews yet

View more

We have no reviews of DPlot yet. Be the first one to post

Alternatives to LiveAgent and DPlot

When comparing LiveAgent and DPlot, you can also consider the following products.

Loading...