LiveAgent VS Codeable

Compare LiveAgent VS Codeable and see what are their differences

Rating: 5.0 · 2 reviews
Pricing: Freemium Free trial $15 / Monthly (Small)

Rating: 0 reviews

Gruvi.ai

Unified support inbox blending AI automations with genuine human empathy. Set up in 5 mins. Smarter than chatbots, our context-aware AI handles emails & chats with a human touch. sponsored

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, Codeable seems to be more popular. It has been mentioned 4 times since March 2021.

social mentions: 0 vs 4
Customer Support popularity: 100% vs 0%
alternatives listed: 240+ vs 51

Base details

Website, pricing, platforms and company facts side by side.

	LiveAgent	Codeable
Website	liveagent.com	codeable.io
Pricing	Freemium Free trial $15 / Monthly (Small) Official pricing	Official pricing
Platforms	Browser Android iOS	—
Company	Startup from Slovakia · 2004	—
Listed in	Help Desk Help Desk And Ticketing Live Chat Ticketing System Customer Service Customer Support Customer Communication Customer Engagement Customer Experience Contact Management Customer Feedback Customer Success +9	Freelance Marketplace Work Marketplace Professional Services Hiring And Recruitment +1

About LiveAgent and Codeable

In their own words, as submitted to SaaSHub.

LiveAgent

Codeable

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also...

Features and specs

What each product offers, as listed by its team.

LiveAgent 32 features

Codeable 5 features

Ticket management
Live Chat & In-App-Messaging
AI Chatbot
AI answer assistant
Email notifications
Email Templates
Emailing
Live Chat Support
Call Forward
Call Transfer
Call Analytics and Reporting
Attachment viewer
Spam filter
Help desk & requests management
Reports
Reporting
Reports & analytics
Knowledge Base
Knowledge Management
Customer Service
Customer Support
Customer Feedback Widget
Customer Management
Mobile Apps
White Labeling
Chat
Chat Support
Gamification
Social Media Integrations
Time Tracking
Email Management
IVR

Expert Talent Pool
Codeable screens their developers thoroughly, ensuring that clients have access to a pool of top-tier WordPress professionals. This guarantees high-quality work and expertise.
Quality Assurance
Codeable offers a dedicated quality assurance team that checks the work, ensuring that all projects meet the required standards and client expectations.
Risk-Free Pricing
The platform provides a risk-free pricing model where projects are estimated transparently, and clients only pay for satisfactory work after it's completed.
Full Refunds
Codeable offers full refunds if customers are not satisfied with the work delivered, providing an additional layer of trust and security.
Customer Support
The platform provides strong customer support to assist clients throughout their project journey, which helps in resolving any issues promptly.

Possible disadvantages

Higher Cost
Due to the quality of talent and the vetting process, the costs on Codeable can be higher compared to other freelance platforms.
WordPress Specialization
Codeable specifically focuses on WordPress development, which may not be suitable for clients looking for expertise in other platforms or technologies.
Limited Pool Size
While the talent is curated for quality, the pool is relatively small compared to larger freelance platforms, potentially leading to fewer available developers for certain niches.
Project Size Requirements
Codeable may not be ideal for very small tasks or projects, as the setup and pricing could be disproportionate for minor tweaks or changes.
Onboarding Process
The process and time required to post a project and get matched might be slower due to their detailed vetting and matching procedures.

Analysis

An editorial look at what each product does well and who it suits.

LiveAgent

Codeable

Overall verdict

LiveAgent is generally regarded as a solid customer support solution, particularly for small to medium-sized businesses. Its functionalities, ease of use, and integration capabilities offer substantial value. However, as with any software, it is important to consider specific business needs and budget constraints when evaluating LiveAgent's fit. Some users mention that while it is feature-rich, it might be more than needed for very small teams without complex requirements.

Why this product is good

LiveAgent is often considered a good choice due to its comprehensive set of features tailored for customer support. It offers a multichannel support system, including email, chat, social media, and phone, allowing businesses to streamline communications in one place. Its user-friendly dashboard, robust reporting capabilities, and automation options allow teams to efficiently address customer inquiries and improve service quality. Additionally, LiveAgent provides customizable templates and a reliable ticketing system, which can enhance productivity and customer satisfaction.

Recommended for

LiveAgent is recommended for businesses and organizations looking for a versatile and integrated customer support platform. It's ideal for customer support teams in small to medium-sized companies across various industries. Companies seeking to consolidate their customer service interactions across multiple channels into a single, efficient platform may find it particularly beneficial.

No analysis of Codeable yet.

Videos

Walkthroughs and reviews on video.

LiveAgent 4 videos + Add

Codeable 3 videos + Add

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100

LiveAgent

Codeable

100% 100%

Customer Support

0% 0%

Freelance Marketplace

100% 100%

Help Desk

0% 0%

Work Marketplace

100% 100%

Questions & Answers

As answered by people managing LiveAgent and Codeable.

What makes your product unique?

LiveAgent's answer

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe the primary audience of your product?

LiveAgent's answer

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

Share your experience with using LiveAgent and Codeable. For example, how are they different and which one is better?

Reviews and articles

External articles and on-site reviews we used to compare the two products.

LiveAgent 5.0 · 2 reviews

Codeable no reviews yet

Transformative Customer Support Solution
SaaSHub review

· Mar 2025

LiveAgent has been a game-changer for our customer support operations. Its intuitive platform streamlined our ticket management, reduced response times by 40%, and empowered our team to focus on high-impact tasks. The...
10 Best Freshdesk Alternatives for Businesses in 2024
www.bolddesk.com · May 2024

LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
www.helpscout.com · Mar 2024

If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgent’s comparable plans offer familiar features.

The 10 Best Alternatives to Upwork
www.twine.net · Mar 2024

Codeable is a specialist freelancing platform that connects businesses with WordPress developers. With a stringent vetting process and a focus on quality over quantity, Codeable ensures that you’re getting the best of...
5 Alternative Sites to Upwork for Finding Top Talent Faster
medium.com · Oct 2018

A WordPress professional has his/her own expertise. Codeable follows strict guidelines to find the right match for every project. Through a rigorous testing process, the platform accepts only the top 2% of applicants...

Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

LiveAgent 0 mentions

Codeable 4 mentions

Tracking LiveAgent since Mar 2021.

Wordpress is killing me (question from non-webdev)
I tried signing up to codeable.io recently only to learn that they have temporarily disabled developer applications. Source: over 3 years ago
How much should I expect to pay to hire a WordPress developer?
You can check out https://codeable.io/. Source: over 3 years ago
Displaying requested data from a the database in wordpress
Yeah, but the freelanchers I got suggested by codeable.io had a fee of over 1000 dollar. I'm just a student and it's for a small recreative project I'm working on as an interest and a challenge. So I'm trying to do it with just the help... Source: almost 5 years ago

Alternatives to LiveAgent and Codeable

When comparing LiveAgent and Codeable, you can also consider the following products.

Freshdesk
Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Compare Freshdesk to LiveAgent or Codeable:

Freshdesk vs LiveAgent Freshdesk vs Codeable
Toptal
Hire the Top 3% of Freelance Talent®. Toptal is an exclusive network of the top freelance software developers, designers, finance experts, product managers, and project managers in the world.

Compare Toptal to LiveAgent or Codeable:

Toptal vs LiveAgent Toptal vs Codeable
Zendesk
Zendesk is a beautiful, lightweight help-desk solution.

Compare Zendesk to LiveAgent or Codeable:

Zendesk vs LiveAgent Zendesk vs Codeable
Upwork
Forget the old rules. You can have the best people. Right now. Right here.

Compare Upwork to LiveAgent or Codeable:

Upwork vs LiveAgent Upwork vs Codeable
Intercom
Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Compare Intercom to LiveAgent or Codeable:

Intercom vs LiveAgent Intercom vs Codeable
Lemon.io
Lemon.io is a community of vetted offshore developers for startups.

Compare Lemon.io to LiveAgent or Codeable:

Lemon.io vs LiveAgent Lemon.io vs Codeable