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LiveAgent VS Binance

Compare LiveAgent VS Binance and see what are their differences

Zendesk
Zendesk is a beautiful, lightweight help-desk solution. featured
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  2. » Videos
  3. » Reviews
  4. » Alternatives

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Binance logo Binance

Cryptocurrencies exchange platform
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

  • Binance Landing page
    Landing page //
    2023-05-09

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

Binance features and specs

No features have been listed yet.

LiveAgent videos

+ Add

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Binance videos

+ Add

Binance US Review: What You NEED to Know!

More videos:

  • Review - Binance Review
  • Review - Binance Review 2019 - Is This the Best Exchange?

Category Popularity

0-100% (relative to LiveAgent and Binance)

LiveAgent

Binance

Customer Support
100 100%
Customer Support
0% 0
Cryptocurrencies
0 0%
Cryptocurrencies
100% 100
Help Desk
100 100%
Help Desk
0% 0
Cryptocurrency Exchange
0 0%
Cryptocurrency Exchange
100% 100

Questions and Answers

As answered by people managing LiveAgent and Binance.

What makes your product unique?

LiveAgent's answer

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

Share your experience with using LiveAgent and Binance. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare LiveAgent and Binance

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Easy to use|Easy integration|Automation and custom functions
    👎 Cons:    Nothing, so far
10 Best Freshdesk Alternatives for Businesses in 2024
LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Source: www.bolddesk.com
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgent’s comparable plans offer familiar features.
Source: www.helpscout.com
Top 13 Freshdesk alternatives and competitors for 2024
LiveAgent is a help desk solution with customer communication and organizational tools, like live chat and a ticket management system. LiveAgent includes a multichannel interface with access to voice, chat, social media, SMS, and email support. Its ticketing system can automatically distribute tickets to agents based on predefined rules.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
Source: blog.hubspot.com
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com

Binance Reviews

  1. Best cryptocurrency exchanges on the market

    I have been using Binance for over a year, the user interface is intuitive, which makes it simple for beginners to get started, the fees are competitive. Overall, Binance has been a great choice for my trading needs

    🏁 Competitors: Bybit, , Coinbase
5 Top Cryptocurrency Exchange APIs for Developers
Quick Overview: Binance API is highly reliable and widely used in the cryptocurrency community. It offers extensive documentation and support for spot and futures trading, with WebSocket and RESTful endpoints ensuring efficient communication. Although it requires a thorough understanding of trading concepts, Binance API remains a stalwart choice for traders seeking a...
Source: bitcoinist.com
Best Crypto Exchanges in Europe in 2022 (Ranked and Reviewed)
Altcoins are any cryptocurrencies other than bitcoin, including Ethereum, Cardano, Solana, and Binance Coin. We can say that the best European cryptocurrency exchanges are also the best altcoin exchanges. You can buy altcoins in Etoro, Coinbase, Binance, Crypto.com, and in many other platforms, such as Kraken, Bitpanda, Nexo, etc.
Source: investingintheweb.com
6 Best Coinbase Alternatives for 2022
Unlike eToro, Binance offers no real education or beginner training. The platform caters to people who’ve been trading with crypto for at least a while. Its “Binance Wallet” supports daily traders well, but new investors may find it tricky to use at first.
Source: investingintheweb.com
BEST 25 Coinbase Alternatives (2021 Update)
Binance is a crypto exchange that offers a platform for trading more than 150 cryptocurrencies. This is a strong coinbase alternative that has an API that helps you to integrate your current trading application.
Source: www.guru99.com
20 BEST Bitcoin Wallets | Top Crypto Wallets in 2021
Binance is one of the best platforms to create bitcoin wallet that offers a platform for trading more than 150 cryptocurrencies. It provides an API that helps you to integrate your current trading application.
Source: www.guru99.com

Social recommendations and mentions

Based on our record, Binance seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

Binance mentions (2)

  • Withdraw Binance.com to Binance.us account
    Hello support. I'm in the US and have a Binance.com account I opened back in 2017. I recently tried to withdraw from this account and withdrawals have been suspended. I was unaware that I needed to migrate to binance.us. I have not yet filed an appeal. I just opened a binance.us account and am awaiting appeal. I'm unable to verify on binance.com/en because there is no option for US users. If my withdrawals are... Source: over 2 years ago
  • "Verify failed, please reload and try again" - Binance.US
    Same, had a problem with binance.com/en, thinking it was "English", instead of binance.US. So confusing. Now, nothing works. Maybe I am dumb for thinking that binance.com/en is not the US version? Source: about 3 years ago

What are some alternatives?

When comparing LiveAgent and Binance, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Coinbase - Bitcoin, safe and easy.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Bitfinex - Bitfinex is the largest and most advanced crypto-currencies trading platform.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

changelly - Exchange alternative cryptocurrencies.

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