Software Alternatives, Accelerators & Startups

Coinbase VS LiveAgent

Compare Coinbase VS LiveAgent and see what are their differences

Coinbase logo Coinbase

Bitcoin, safe and easy.

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
  • Coinbase Landing page
    Landing page //
    2018-09-30
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

Coinbase features and specs

No features have been listed yet.

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

Coinbase videos

Is Coinbase Safe | My Coinbase Review (3 Things YOU NEED To Look For)

More videos:

  • Review - Coinbase Review 2020 - Make That Crypto Money
  • Review - Coinbase App Review - Coinbase Bitcoin Wallet
  • Review - Coinbase Review in 2 minutes (2023 Updated)
  • Review - Coinbase Review: DO NOT Sign Up Until You Watch This! 🤯
  • Review - 📛Why isn't the media telling you this about Coinbase?

LiveAgent videos

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Category Popularity

0-100% (relative to Coinbase and LiveAgent)
Cryptocurrencies
100 100%
0% 0
Customer Support
0 0%
100% 100
Crypto
100 100%
0% 0
Help Desk
0 0%
100% 100

Questions and Answers

As answered by people managing Coinbase and LiveAgent.

What makes your product unique?

LiveAgent's answer:

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer:

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer:

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer:

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer:

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer:

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

Share your experience with using Coinbase and LiveAgent. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Coinbase and LiveAgent

Coinbase Reviews

  1. Coinbase is Love

    One of the main benefits of Coinbase is its extensive security measures, which include offline storage for a majority of the company's cryptocurrency holdings and advanced security measures for online storage. Additionally, Coinbase is licensed and regulated by several financial authorities, which helps to provide users with a certain level of confidence in the security of their funds.


Best Crypto Exchanges in Europe in 2022 (Ranked and Reviewed)
While Coinbase is known for its simplicity, the platform has higher transaction fees than its competitors. Users also tend to complain about its customer service, saying that it is hard to contact other humans, with the service being primarily automated. Finally, Coinbase Europe is not a regulated financial service provider for digital currency services.
6 Best Coinbase Alternatives for 2022
Coinbase opens the door to the world of cryptocurrencies for many investors. It focuses on simplicity, providing easy access to over 100 cryptocurrencies through a well-designed app, where users buy, sell, and exchange crypto with ease.
Best Places to Buy Bitcoin
Coinbase is a large cryptocurrency wallet provider and exchange based in San Francisco. It boasts over 56 million users in over 100 countries, making it a popular choice for cryptocurrency enthusiasts, investors, and traders. Coinbase claims it holds over $223 billion in assets and facilitates more than $335 billion in trade volume each quarter. You can trade dozens of...
Robinhood vs. Coinbase: Which Is Better?
Cryptocurrency is a growing, but volatile market. Even experienced traders should reevaluate their risk level and investment strategy before adding the asset to their portfolio. However, both Robinhood and Coinbase make efforts to appeal to the novice investor. Beginners should feel free to explore their options but stay cautious. Coinbase hasn’t faced the same public...
Source: smartasset.com
Best Online Brokers for Bitcoin Trading
Best Crypto Exchange Founded in June of 2012, Coinbase is the largest US-based cryptocurrency exchange, housing over 20 million users. Coinbase is best known for its easy to use website and crypto trading platform, Coinbase Pro. Coinbase supports 14 different cryptocurrencies for trading, including Bitcoin (BTC), Ethereum (ETH), and Litecoin (LTC), among others.

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Easy to use|Easy integration|Automation and custom functions
    👎 Cons:    Nothing, so far

The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com
Best Customer Service Software
For example, are you looking for customer service software specifically for live chat? LiveAgent will be a top choice for you. If you want a solution for your field service agents, use Salesforce Service Cloud. There are even tools for customer service, sales, and marketing CRM built into single product bundles.
Best Call Center Software: The Complete List (2020 Update)
LiveAgent is a call center software built into your help desk. It connects with your VoIP provider, lets you receive calls from your website, allows for unlimited internal calls, and helps you connect with customers via outbound call or a follow-up call.
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
LiveAgent is a simple but powerful helpdesk focusing on live chat, email support, and social media integration. But don’t be fooled by its positioning as a powerful chat tool; it features a comprehensive set of helpdesk tools, including ticket management, reporting, and gamification. LiveChat features are scalable to meet the needs of businesses of any size. The app can...

Social recommendations and mentions

Based on our record, Coinbase seems to be more popular. It has been mentiond 454 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Coinbase mentions (454)

  • reset password email never shows
    I have been trying to regain access to my account FOR OVER TWO FUCKING YEARS... The website only leads me in circles with no resolution, the reset password email NEVER shows up.. Yes I have checked my spam folder, yes I have searched for @coinbase.com in my emails search bar, yes I have contacted my email service provider whom states they cant even locate the emails being sent... I just need to reset my password... Source: 6 months ago
  • Over $50k was stolen from my account!!!
    Late (2am) on the 26th, I received 3 text messages indicating the BTC (and ETH) being sent from my account are being delayed for security reasons. The text had a link (to a coinbase.com domain) to disable my account by clicking on the link. I did so for all 3 transactions (no login was required as it was a token based string) at around 6am when I saw the texts. Source: 8 months ago
  • Accept Term problem
    I got an e-mail that my account will be discontinued on Sept 25, and I should withdraw my funds. But after log in, I'm stuck on accept term, using app mobile, coinbase.com (firefox, google chrome , and safari) I tried also to connect to VPN but nothing happens. Source: 8 months ago
  • Withdrawing money from Binance in the UK - how?
    I do have an existing Coinbase.com account if that makes any difference? Source: 9 months ago
  • Login to Coinbase not possible: HTTP ERROR 403 after accepting terms
    When trying to login to coinbase.com, I am getting into some troubles. Source: 9 months ago
View more

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

What are some alternatives?

When comparing Coinbase and LiveAgent, you can also consider the following products

Binance - Cryptocurrencies exchange platform

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Bitfinex - Bitfinex is the largest and most advanced crypto-currencies trading platform.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Kraken - One of the largest and oldest Bitcoin exchanges in the world, Kraken is consistently named one of the best places to buy and sell crypto online, thanks to our excellent service, low fees, versatile funding options and rigorous security standards

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.