Software Alternatives & Startups

LiveAgent VS 99Tools.net

Compare LiveAgent VS 99Tools.net and see what are their differences

LiveAgent

LiveAgent is a fully-featured live chat and help desk software with AI functions. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

LiveAgent Landing page
Rating
5.0 · 2 reviews
Pricing
Freemium Free trial $15 / Monthly (Small)
99Tools.net

Instantly access 800+ free tools for text, code, web, and data. Our utilities are fast, 100% secure, and always free. Boost your productivity today with 99Tools!

99Tools.net screenshot
Rating
0 reviews
Pricing
Free Free trial
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Customer Support popularity
100% vs 0%
alternatives listed
240+ vs 21

Base details

Website, pricing, platforms and company facts side by side.

LiveAgent
99Tools.net
Website liveagent.com 99tools.net
Pricing
Freemium Free trial $15 / Monthly (Small) Official pricing
Free Free trial
Platforms
Browser Android iOS
Company Startup from Slovakia · 2004 Startup from India · 1 - 9 employees · 2025
Listed in

About LiveAgent and 99Tools.net

In their own words, as submitted to SaaSHub.

LiveAgent
99Tools.net

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also...

Read more about LiveAgent

99Tools.net is your ultimate digital Swiss Army knife, offering a massive library of over 800+ free online utilities designed to streamline your workflow. Whether you are a developer, a data analyst, or a content creator, we provide the tools you need to handle complex tasks in seconds—no...

Read more about 99Tools.net

Features and specs

What each product offers, as listed by its team.

LiveAgent 32 features
99Tools.net 5 features
  • Ticket management
  • Live Chat & In-App-Messaging
  • AI Chatbot
  • AI answer assistant
  • Email notifications
  • Email Templates
  • Emailing
  • Live Chat Support
  • Call Forward
  • Call Transfer
  • Call Analytics and Reporting
  • Attachment viewer
  • Spam filter
  • Help desk & requests management
  • Reports
  • Reporting
  • Reports & analytics
  • Knowledge Base
  • Knowledge Management
  • Customer Service
  • Customer Support
  • Customer Feedback Widget
  • Customer Management
  • Mobile Apps
  • White Labeling
  • Chat
  • Chat Support
  • Gamification
  • Social Media Integrations
  • Time Tracking
  • Email Management
  • IVR
  • Tool Library
    Offers a massive collection of 800+ free tools for text, code, web, and data.
  • Pricing Model
    100% free to use with no hidden costs or subscription requirements.
  • Security Standard
    Provides a 100% secure environment for processing your sensitive data.
  • Performance
    Optimized for speed to deliver instant results and boost daily productivity.
  • Primary Categories
    Specialized utilities for SaaS, developers, and general online tasks.

Analysis

An editorial look at what each product does well and who it suits.

LiveAgent
99Tools.net

Overall verdict

  • LiveAgent is generally regarded as a solid customer support solution, particularly for small to medium-sized businesses. Its functionalities, ease of use, and integration capabilities offer substantial value. However, as with any software, it is important to consider specific business needs and budget constraints when evaluating LiveAgent's fit. Some users mention that while it is feature-rich, it might be more than needed for very small teams without complex requirements.

Why this product is good

  • LiveAgent is often considered a good choice due to its comprehensive set of features tailored for customer support. It offers a multichannel support system, including email, chat, social media, and phone, allowing businesses to streamline communications in one place. Its user-friendly dashboard, robust reporting capabilities, and automation options allow teams to efficiently address customer inquiries and improve service quality. Additionally, LiveAgent provides customizable templates and a reliable ticketing system, which can enhance productivity and customer satisfaction.

Recommended for

    LiveAgent is recommended for businesses and organizations looking for a versatile and integrated customer support platform. It's ideal for customer support teams in small to medium-sized companies across various industries. Companies seeking to consolidate their customer service interactions across multiple channels into a single, efficient platform may find it particularly beneficial.

Overall verdict

  • 99Tools.net appears to be a niche website offering a collection of free online utilities and calculators, similar to many other multi-tool aggregator sites. Without extensive user reviews or established reputation, it seems to be a functional but unremarkable option for basic online tools.

Why this product is good

  • Offers free access to various online tools and utilities
  • No registration required for basic tool usage
  • Simple interface for quick calculations or conversions
  • Convenient for users needing multiple tools in one place

Recommended for

  • Users looking for free basic online calculators or converters
  • People needing quick, one-off tool usage without signing up
  • Casual users who don't require advanced features or support
  • Those comparing multiple free tool aggregator sites before choosing one

Videos

Walkthroughs and reviews on video.

LiveAgent 4 videos + Add
99Tools.net 0 videos + Add

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

No 99Tools.net videos yet. You could help us improve this page by suggesting one.

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
LiveAgent
99Tools.net
100% 100%
0% 0%
0% 0%
100% 100%
100% 100%
0% 0%
0% 0%
100% 100%

Questions & Answers

As answered by people managing LiveAgent and 99Tools.net.

What makes your product unique?

LiveAgent's answer

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

99Tools.net's answer:

What sets 99Tools apart is the sheer scale and variety of our library. While most utility sites focus on a narrow niche, we provide a unified "mega-hub" of over 800+ free tools covering text, code, web, and data. We combine this massive variety with a "Privacy First" architecture, ensuring that our utilities are not just fast, but 100% secure for professional use.

Why should a person choose your product over its competitors?

LiveAgent's answer

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

99Tools.net's answer:

Users choose 99Tools because we eliminate "tab fatigue." Instead of bookmarking twenty different sites for JSON formatting, SEO checks, and image compression, you can find everything in one lightning-fast interface. Unlike many competitors, we are committed to being 100% free without intrusive ads, forced registrations, or "freemium" limitations that slow down your workflow.

How would you describe the primary audience of your product?

LiveAgent's answer

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

99Tools.net's answer:

Our primary audience consists of digital power users who value efficiency. This includes:

Developers & Engineers looking for quick code formatting and debugging tools. Content Creators & SEOs needing text manipulation and web optimization utilities. Students & Researchers who require fast data conversion and calculation tools. IT Professionals seeking secure, browser-based utilities that don't require software installation.

What's the story behind your product?

LiveAgent's answer

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

99Tools.net's answer:

99Tools was born out of a simple frustration: the modern web is filled with "single-purpose" tool sites that are often slow, cluttered with ads, or insecure. We wanted to build the ultimate digital Swiss Army knife a clean, centralized, and high-performance portal where anyone could access professional-grade utilities instantly. Our mission has always been to democratize access to productivity tools while keeping the user's data privacy at the forefront.

Which are the primary technologies used for building your product?

LiveAgent's answer

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

99Tools.net's answer:

99Tools is built using a modern, high-performance web stack centered on JavaScript (ES6+) and React to ensure a responsive, "app-like" experience. To uphold our security promise, many of our tools utilize Client-Side Processing. This means your data is processed directly in your browser and is never sent to our servers, providing an extra layer of privacy for sensitive code and text.

Who are some of the biggest customers of your product?

LiveAgent's answer

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

99Tools.net's answer:

Freelance Web Developers and UI/UX Designers Digital Marketing and SEO Agencies Computer Science Departments at Global Universities Data Analysts and Business Intelligence Professionals Startup Founders and No-Code Builders

User comments

Share your experience with using LiveAgent and 99Tools.net. For example, how are they different and which one is better?

Log in or Post with

Reviews and articles

External articles and on-site reviews we used to compare the two products.

LiveAgent 5.0 · 2 reviews
99Tools.net no reviews yet

View more

We have no reviews of 99Tools.net yet. Be the first one to post

Alternatives to LiveAgent and 99Tools.net

When comparing LiveAgent and 99Tools.net, you can also consider the following products.