
Freshdesk
Zendesk
Intercom
HelpScout
Zoho Desk
LiveChat
tawk.to
LiveAgent is a fully-featured live chat and help desk software with AI functions. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

xDevTools
VS Code
100+ FREE No-Code Tools
1tools
Ruby on Rails
30tools
A.Tools
Instantly access 800+ free tools for text, code, web, and data. Our utilities are fast, 100% secure, and always free. Boost your productivity today with 99Tools!

Which is more popular?
Website, pricing, platforms and company facts side by side.
|
|
|
|
|---|---|---|
| Website | liveagent.com | 99tools.net |
| Pricing | ||
| Platforms | — | |
| Company | Startup from Slovakia · 2004 | Startup from India · 1 - 9 employees · 2025 |
| Listed in |
In their own words, as submitted to SaaSHub.


LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also...
99Tools.net is your ultimate digital Swiss Army knife, offering a massive library of over 800+ free online utilities designed to streamline your workflow. Whether you are a developer, a data analyst, or a content creator, we provide the tools you need to handle complex tasks in seconds—no...
What each product offers, as listed by its team.


An editorial look at what each product does well and who it suits.


Overall verdict
Why this product is good
Recommended for
LiveAgent is recommended for businesses and organizations looking for a versatile and integrated customer support platform. It's ideal for customer support teams in small to medium-sized companies across various industries. Companies seeking to consolidate their customer service interactions across multiple channels into a single, efficient platform may find it particularly beneficial.
Overall verdict
Why this product is good
Recommended for
Walkthroughs and reviews on video.
LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More
More videos
No 99Tools.net videos yet. You could help us improve this page by suggesting one.
How often each product is chosen within a category, 0–100% relative to the other.


As answered by people managing LiveAgent and 99Tools.net.
LiveAgent's answer
LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.
99Tools.net's answer:
What sets 99Tools apart is the sheer scale and variety of our library. While most utility sites focus on a narrow niche, we provide a unified "mega-hub" of over 800+ free tools covering text, code, web, and data. We combine this massive variety with a "Privacy First" architecture, ensuring that our utilities are not just fast, but 100% secure for professional use.
LiveAgent's answer
LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.
99Tools.net's answer:
Users choose 99Tools because we eliminate "tab fatigue." Instead of bookmarking twenty different sites for JSON formatting, SEO checks, and image compression, you can find everything in one lightning-fast interface. Unlike many competitors, we are committed to being 100% free without intrusive ads, forced registrations, or "freemium" limitations that slow down your workflow.
LiveAgent's answer
Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.
99Tools.net's answer:
Our primary audience consists of digital power users who value efficiency. This includes:
Developers & Engineers looking for quick code formatting and debugging tools. Content Creators & SEOs needing text manipulation and web optimization utilities. Students & Researchers who require fast data conversion and calculation tools. IT Professionals seeking secure, browser-based utilities that don't require software installation.
LiveAgent's answer
Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.
99Tools.net's answer:
99Tools was born out of a simple frustration: the modern web is filled with "single-purpose" tool sites that are often slow, cluttered with ads, or insecure. We wanted to build the ultimate digital Swiss Army knife a clean, centralized, and high-performance portal where anyone could access professional-grade utilities instantly. Our mission has always been to democratize access to productivity tools while keeping the user's data privacy at the forefront.
LiveAgent's answer
As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.
99Tools.net's answer:
99Tools is built using a modern, high-performance web stack centered on JavaScript (ES6+) and React to ensure a responsive, "app-like" experience. To uphold our security promise, many of our tools utilize Client-Side Processing. This means your data is processed directly in your browser and is never sent to our servers, providing an extra layer of privacy for sensitive code and text.
LiveAgent's answer
Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.
99Tools.net's answer:
Freelance Web Developers and UI/UX Designers Digital Marketing and SEO Agencies Computer Science Departments at Global Universities Data Analysts and Business Intelligence Professionals Startup Founders and No-Code Builders
Share your experience with using LiveAgent and 99Tools.net. For example, how are they different and which one is better?
External articles and on-site reviews we used to compare the two products.


LiveAgent has been a game-changer for our customer support operations. Its intuitive platform streamlined our ticket management, reduced response times by 40%, and empowered our team to focus on high-impact tasks. The...
LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgent’s comparable plans offer familiar features.
We have no reviews of 99Tools.net yet. Be the first one to post
When comparing LiveAgent and 99Tools.net, you can also consider the following products.

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Compare Freshdesk to LiveAgent or 99Tools.net:

Access 1006 secure, lightning-fast developer tools including code formatters, converters, validators, encoders, decoders, and utilities. 100% client-side.
Compare xDevTools to LiveAgent or 99Tools.net:

Zendesk is a beautiful, lightweight help-desk solution.
Compare Zendesk to LiveAgent or 99Tools.net:

Build and debug modern web and cloud applications, by Microsoft
Compare VS Code to LiveAgent or 99Tools.net:

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Compare Intercom to LiveAgent or 99Tools.net:
Explore FREE 100+ No-Code Tools.
Compare 100+ FREE No-Code Tools to LiveAgent or 99Tools.net: