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Keeping VS Close

Compare Keeping VS Close and see what are their differences

Keeping

Turns Google Workspace Into Your Team’s Help Desk

Rating
0 reviews
Pricing
Paid Free trial
Promote on VibeVoted
Alternatives Is it good?
Close

A CRM with built-in calling, SMS, and email

Rating
0 reviews
Promote on VibeVoted
Alternatives Is it good?
InboxAgent
InboxAgent uses AI to read your shared mailboxes, like info@ and sales@, plus everyone's own inbox, on Microsoft 365, Gmail, Zoho Mail or IMAP. It finds the sales leads and gives each an owner on a board. Never sends from your mailbox. sponsored
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, Close seems to be more popular. It has been mentioned 8 times since March 2021.

social mentions
0 vs 8
Customer Support popularity
100% vs 0%
alternatives listed
89 vs 240+

Base details

Website, pricing, platforms and company facts side by side.

Keeping
Close
Website keeping.com close.com
Pricing
Paid Free trial Official pricing
Official pricing
Company Startup from the United States · 1 - 9 employees · 2020 Startup from the United States
Listed in
Help Desk Customer Support Customer Service Help Desk And Ticketing Shared Inbox For Gmail Team Email Management Collaborative Email Platform Customer Support Tool For Gmail Productivity Automation SaaS +8
CRM Sales Sales Workflow CMS +1

About Keeping and Close

In their own words, as submitted to SaaSHub.

Keeping
Close

Keeping is a shared inbox and helpdesk tool that lives inside Gmail, turning a shared mailbox like support@company(dot)com into a collaborative workspace where customer emails become trackable tickets with assignments, statuses, tags, and collision detection. It adds helpdesk power (templates,...

Read more about Keeping

No description of Close yet.

Features and specs

What each product offers, as listed by its team.

Keeping 6 features
Close 5 features
  • Shared Inbox
    Collaborate on your shared inbox from Gmail
  • Automated Workflows
    Tag, assign, and process email automatically
  • Lives in Gmail
    No extra tabs or apps to learn
  • Unlimited Mailboxes
    Add as many shared mailboxes as you like for free
  • Powerful Analytics
    Track first response time, volume, and measure your team
  • Collision Detection
    Never answer the same email twice
  • Unified Interface
    Close provides a complete customer relationship management solution with a robust set of features including email, calling, and SMS integration, all within one platform, which enhances workflow efficiency.
  • Automation Features
    The platform includes extensive automation capabilities such as automated emails, task reminders, and follow-ups, helping to streamline repetitive tasks and improve productivity.
  • Ease of Use
    Close is known for its user-friendly interface and intuitive design, making it accessible for users of varying technical skill levels.
  • Excellent Support
    Close has a strong reputation for providing excellent customer support, including comprehensive onboarding assistance and a wealth of online resources and documentation.
  • Integration Capabilities
    Close integrates seamlessly with numerous other tools and platforms, including popular options like Slack, Zoom, and Zapier, enhancing its functionality and versatility.

Possible disadvantages

  • Pricing
    The cost of Close can be relatively high compared to other CRM solutions, particularly for small businesses or startups operating on limited budgets.
  • Limited Customization
    Some users may find the customization options within Close to be somewhat limited, which can be a drawback for businesses with highly specific needs.
  • Learning Curve
    Despite its overall ease of use, some features can have a steeper learning curve, potentially requiring additional time for new users to become fully proficient.
  • Mobile App Limitations
    The mobile application currently offers fewer functionalities compared to the desktop version, which can be restrictive for users who need to manage workflows on the go.
  • Reporting Features
    While Close offers basic reporting capabilities, some users may find the depth and flexibility of reporting features to be less comprehensive compared to other advanced CRM solutions.

Analysis

An editorial look at what each product does well and who it suits.

Keeping
Close

No analysis of Keeping yet.

Overall verdict

  • Close is considered a highly effective CRM tool for sales-oriented teams. It offers a range of powerful features that streamline the sales process, though it might be considered expensive for teams not heavily focused on aggressive sales tactics.

Why this product is good

  • Close (close.com) is a customer relationship management (CRM) software designed specifically for sales teams. It is appreciated for its intuitive interface, robust automation features, and efficient communication tools such as email and calling integrations. Users find it especially beneficial for small to medium-sized businesses looking to optimize their sales processes and improve productivity.

Recommended for

    Close is ideal for sales-driven organizations, especially small to medium-sized enterprises (SMEs) that require efficient lead management, streamlined communication, and actionable insights to enhance their sales performance.

Videos

Walkthroughs and reviews on video.

Keeping 2 videos + Add
Close 3 videos + Add

DROP 2025 REVIEW | Keeping the Shot INTERESTING!

More videos

  • - I hate it, I'm keeping it. SMSL PL200T CD transport review.

Close Netflix Review

More videos

  • - CLOSE (2019) - Netflix Original Movie - One Minute Movie Review
  • - Close: Netflix: Ending Explained + Real Life Story Of The Female Bodyguard To The Rich And Famous

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Keeping
Close
100% 100%
Customer Support
0% 0%
0% 0%
CRM
100% 100%
100% 100%
Help Desk
0% 0%
0% 0%
Sales
100% 100%

Questions & Answers

As answered by people managing Keeping and Close.

How would you describe the primary audience of your product?

Keeping's answer

Small and medium sized businesses

Which are the primary technologies used for building your product?

Keeping's answer

Built in GCP (Google Cloud), with React, Elixir, and Phoenix.

What's the story behind your product?

Keeping's answer

Keeping was built to help teams manage customer support without leaving Gmail. It brings the structure of a help desk to shared inboxes, making it easier to assign, track, and respond to customer emails as a team.

User comments

Share your experience with using Keeping and Close. For example, how are they different and which one is better?

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

Keeping no reviews yet
Close no reviews yet
  • Leadey vs Close
    www.leadey.ai · Oct 2026

    Switching Move from Close in a day. 012 minutes Connect Close Paste a Close API key in Settings → Migration. Leadey checks it and reads your account; nothing changes in Close. 025 minutes Choose what to bring Pick the...

Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

Keeping 0 mentions
Close 8 mentions

Tracking Keeping since Mar 2021.

  • Ask HN: Who is hiring? (March 2024)
    Close (https://close.com) | Multiple Product & Engineering Roles | REMOTE (US) Close is a bootstrapped, profitable, completely remote, ~90 person team of thoughtful individuals who value autonomy and impact. Since 2013, we’ve been... - Source: Hacker News / over 2 years ago
  • Ask HN: Who is hiring? (February 2024)
    Close (https://close.com) | Multiple Product & Engineering Roles | REMOTE (US) Close is a bootstrapped, profitable, completely remote, ~90 person team of thoughtful individuals who value autonomy and impact. Since 2013, we’ve been... - Source: Hacker News / almost 3 years ago
  • Why this simple email template can help with your sign-ups conversion
    This sign-up sales email from Close.io (now close.com) will likely increase your conversion rate. Here's why it works well:. Source: over 3 years ago

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Alternatives to Keeping and Close

When comparing Keeping and Close, you can also consider the following products.

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