
HelpScout
Hiver
Freshdesk
Zendesk
Helpy.io
Front
Zoho Desk
Turns Google Workspace Into Your Team’s Help Desk

Zim Wiki
Cryptee
Trilium Notes
Joplin
OneNote
Evernote
Google Keep
A hierarchical note taking application, featuring rich text and syntax highlighting, storing data in a single xml or sqlite file.

Which is more popular?
Website, pricing, platforms and company facts side by side.
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|---|---|---|
| Website | keeping.com | giuspen.com |
| Pricing | — | |
| Company | Startup from the United States · 1 - 9 employees · 2020 | Startup from Italy |
| Listed in |
In their own words, as submitted to SaaSHub.


Keeping is a shared inbox and helpdesk tool that lives inside Gmail, turning a shared mailbox like support@company(dot)com into a collaborative workspace where customer emails become trackable tickets with assignments, statuses, tags, and collision detection. It adds helpdesk power (templates,...
No description of CherryTree yet.
What each product offers, as listed by its team.


Possible disadvantages
An editorial look at what each product does well and who it suits.


No analysis of Keeping yet.
Overall verdict
Why this product is good
Recommended for
CherryTree is ideal for students, writers, researchers, and anyone who needs to manage complex information in a structured manner. It is particularly suitable for individuals who appreciate hierarchical organization and who may require the functionality to include various types of content in their notes.
Walkthroughs and reviews on video.
DROP 2025 REVIEW | Keeping the Shot INTERESTING!
More videos
Cherrytree Notes Review
How often each product is chosen within a category, 0–100% relative to the other.


As answered by people managing Keeping and CherryTree.
Keeping's answer
Small and medium sized businesses
Keeping's answer
Built in GCP (Google Cloud), with React, Elixir, and Phoenix.
Keeping's answer
Keeping was built to help teams manage customer support without leaving Gmail. It brings the structure of a help desk to shared inboxes, making it easier to assign, track, and respond to customer emails as a team.
Share your experience with using Keeping and CherryTree. For example, how are they different and which one is better?
External articles and on-site reviews we used to compare the two products.


Are you a fan of Gmail? Or would you prefer to not have to log into a dedicated tool to answer support requests? If it’s the latter, then Keeping might be for you. Keeping works by turning Gmail into a fully featured...
CherryTree is another free, open-source hierarchical note-taking application that works on Linux systems, Windows as well as MacOS. It features rich text and syntax highlighting, multi-language support, and storing...
Cherrytree is a free and open source, hierarchical, note-taking application. It can store text, images, files, links, tables, and executable snippets of code, featuring rich text and syntax highlighting, storing data...
CherryTree is a great open-source alternative to OneNote. Many of the features found in Microsoft’s note-taking app are here, too. Despite being open-source, the app is regularly updated. For this reason, it is one of...
When comparing Keeping and CherryTree, you can also consider the following products.

Help Scout is a simple, straightforward way to provide excellent support
Compare HelpScout to Keeping or CherryTree:

Zim is a graphical text editor used to maintain a collection of wiki pages. Each page can contain links to other pages, simple formatting and images.
Compare Zim Wiki to Keeping or CherryTree:


Cryptee is a safety and privacy focused, encrypted and cross-platform personal data storage service. You can write personal documents, notes, journals, store photos and all sorts of other files.
Compare Cryptee to Keeping or CherryTree:

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Compare Freshdesk to Keeping or CherryTree:

Trilium Notes is a hierarchical note taking application.
Compare Trilium Notes to Keeping or CherryTree: