Software Alternatives, Accelerators & Startups

Intercom VS Prisync

Compare Intercom VS Prisync and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Prisync logo Prisync

Prisync is a competitor price tracking and monitoring software for all sizes of e-commerce companies worldwide.
  • Intercom Landing page
    Landing page //
    2023-07-05
  • Prisync Landing page
    Landing page //
    2022-10-07

Intercom

Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Prisync videos

What is Prisync?

More videos:

  • Tutorial - Prisync - How to make brand & category-level pricing analysis
  • Review - Prisync Talks about Pricing Strategy Software

Category Popularity

0-100% (relative to Intercom and Prisync)
Customer Support
100 100%
0% 0
eCommerce Tools
0 0%
100% 100
CRM
100 100%
0% 0
Data Dashboard
0 0%
100% 100

User comments

Share your experience with using Intercom and Prisync. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and Prisync

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Prisync Reviews

Top 15 Price Monitoring Tools For E-Commerce In 2022
Prisync helps you increase revenue and profit margins by revealing your competitors’ prices and strategies. Every rival product pricing and relevant stock data you specify is gathered into a single, easy-to-use dashboard by this competitor price tracking software. The platform offers the following services:
Source: adscale.com

Social recommendations and mentions

Based on our record, Intercom should be more popular than Prisync. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

Prisync mentions (4)

  • A Price Monitoring Tool To Help You Stay Competitive
    Dealavo Dealavo certainly distinguishes itself from other pricing monitoring software providers. Not only is it for its twofold structure—for brands and e-shops—but also the results that have been achieved so far are impressive: almost 700k product offers! What’s more, Dealavo includes diverse features, which altogether amount to the best possible outcomes. From price and promotion tracking, through banner... Source: about 1 year ago
  • How does one build a competitor price monitoring site?
    Does anyone have any experience of building a competitor price monitoring site like Prisync and Price2Spy? How would you go about doing this? Is it a case of building a custom scraper for each ecommerce site that you want to monitor, or is there a much more "simpler" way that will allow me to have access to a lot more sites? Source: over 1 year ago
  • Are there any "price comparison" plugins that are available for WordPress?
    I'm looking for something that is similar to Prisync, in that the plugin needs to be able to dynamically monitor and track competitor prices and price own product items accordingly. Is there anything out there that does this? Source: over 1 year ago
  • Price monitoring software
    I think Prisync can help you (https://prisync.com/). I don't try yet, because, I have a SaaS company, not ecom business. But, I met the founder, they have a lot of experience in price tracking software field. Hope it helps! Source: over 2 years ago

What are some alternatives?

When comparing Intercom and Prisync, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Price2Spy - Price2Spy is a price monitoring, pricing analytics, and repricing tool, meant to help eCommerce professionals keep an eye on their competitors or retailers.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Competera - Competera is a price tracking tool for performance-oriented eCommerce retail and brands of all sizes worldwide.

Drift - A messaging app that helps you grow your business.

Vendavo - Vendavo generates actionable insights that enable businesses to sell more profitably.