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Intercom VS MATLAB

Compare Intercom VS MATLAB and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

MATLAB logo MATLAB

A high-level language and interactive environment for numerical computation, visualization, and programming
  • Intercom Landing page
    Landing page //
    2023-07-05
  • MATLAB Landing page
    Landing page //
    2022-10-30

We recommend LibHunt MATLAB for discovery and comparisons of trending MATLAB projects.

Intercom features and specs

  • User-friendly Interface
    Intercom offers an intuitive and easy-to-use interface, making it accessible to users with varying levels of technical expertise.
  • Comprehensive Customer Communication Tools
    It provides a suite of tools for live chat, email marketing, in-app messaging, and customer support, all of which can be accessed in one place.
  • Customization and Integration
    Intercom allows for extensive customization and integrates with various third-party applications, enabling businesses to tailor the platform to meet their specific needs.
  • Automation Capabilities
    The platform supports automated workflows, which can save time and ensure consistent customer interactions.
  • Customer Data Management
    Intercom collects and analyzes customer data, providing valuable insights into customer behavior and preferences that can inform business strategies.

Possible disadvantages of Intercom

  • Cost
    Intercom can be expensive, particularly for small businesses or startups. The pricing model is based on the number of users and features, which can add up quickly.
  • Complexity for Advanced Features
    While basic features are user-friendly, some of the more advanced functionalities can be complex and may require a steeper learning curve.
  • Limited Reporting
    The reporting and analytics features, while useful, are sometimes considered less comprehensive compared to specialized analytics platforms.
  • Customer Support
    Some users have reported that Intercom's own customer support can be slow to respond, which can be frustrating when dealing with urgent issues.
  • Notification Overload
    The platform can generate a high volume of notifications, which can be overwhelming and may require careful management to avoid interrupting workflow.

MATLAB features and specs

  • Versatility
    MATLAB is versatile and can be used across a wide range of applications, including engineering, data analysis, robotics, and image processing.
  • Built-in Functions
    MATLAB comes with a vast library of built-in functions and toolboxes that simplify complex mathematical computations and data visualization tasks.
  • User-Friendly Interface
    The software offers an intuitive and user-friendly graphical interface that makes it accessible even for those who are not experts in programming.
  • Excellent Visualization
    MATLAB provides high-quality, customizable plots and graphs that facilitate the clear and effective presentation of data.
  • Strong Community and Support
    Users can benefit from extensive documentation, community forums, and customer support from MathWorks, which aids in troubleshooting and learning.
  • Integration Capabilities
    MATLAB integrates well with other programming languages like C, C++, and Java, and supports interfaces to SQL databases.

Possible disadvantages of MATLAB

  • Cost
    MATLAB is expensive to license, making it less accessible for small businesses, individual professionals, and students without institutional access.
  • Memory Usage
    MATLAB can be very memory-intensive, which could be a limitation when dealing with large datasets or running on devices with limited computational resources.
  • Speed
    Although MATLAB is efficient for rapid prototyping, it is generally slower in execution speed compared to compiled languages like C or Fortran, particularly for heavy computations.
  • Proprietary Nature
    Being a proprietary software, MATLAB does not offer the same level of transparency and flexibility that open-source alternatives provide.
  • Learning Curve
    For some new users, especially those who have no prior experience with numerical computing environments, it might have a steep learning curve.
  • Limited Cross-Platform Compatibility
    While MATLAB supports multiple operating systems, not all features and toolboxes are available on each platform, potentially limiting its utility in diverse environments.

Intercom videos

+ Add

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

MATLAB videos

+ Add

Matlab Review Part 1

More videos:

  • Review - The Complete MATLAB Course: Beginner to Advanced!
  • Tutorial - Complete MATLAB Tutorial for Beginners

Category Popularity

0-100% (relative to Intercom and MATLAB)

Intercom

MATLAB

Customer Support
100 100%
Customer Support
0% 0
Technical Computing
0 0%
Technical Computing
100% 100
CRM
100 100%
CRM
0% 0
Numerical Computation
0 0%
Numerical Computation
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and MATLAB

Intercom Reviews

  1. Eleanor Bennett
    · Digital Marketing Specialist at Logit.io ·
    An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.

9 Best Tidio Alternatives Compared
Intercom is a customer engagement platform that serves mostly large and enterprise businesses. The software is known for its versatility, offering live chat, messaging, and in-app support, combined with advanced automation, AI bots, and customer data tracking.
Source: www.tidio.com
10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Source: www.bolddesk.com
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
Source: www.helpscout.com
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com

MATLAB Reviews

25 Best Statistical Analysis Software
MATLAB is an exceptional choice for individuals seeking to perform advanced statistical analysis and data visualization. Its high-level programming environment and comprehensive range of tools enable users to efficiently process, analyze, and visualize their data.
Source: www.scijournal.org
7 Best MATLAB alternatives for Linux
MATLAB is a programming language and numeric computing environment. It is used for solving mathematical problems and displaying the result graphically. MATLAB is a paid tool, they provide a free trial for one month.
Source: cyanogenmods.org
15 data science tools to consider using in 2021
Developed and sold by software vendor MathWorks since 1984, Matlab is a high-level programming language and analytics environment for numerical computing, mathematical modeling and data visualization. It's primarily used by conventional engineers and scientists to analyze data, design algorithms and develop embedded systems for wireless communications, industrial control,...
Source: searchbusinessanalytics.techtarget.com
The 16 Best Data Science and Machine Learning Platforms for 2021
Description: MathWorks MATLAB combines a desktop environment tuned for iterative analysis and design processes with a programming language that expresses matrix and array mathematics directly. It includes the Live Editor for creating scripts that combine code, output, and formatted text in an executable notebook. MATLAB toolboxes are professionally developed, tested, and...
Source: solutionsreview.com
Matlab Alternatives
Matrix Laboratory also known as MATLAB is a high-level programming language. It provides an interactive environment to perform computations in various fields such as mathematics, sciences and engineering streams. The results can be visualized and generated as reports for further analysis. Matlab is the pioneer in combining these things. A team of professionals develop the...
Source: www.educba.com

Social recommendations and mentions

Based on our record, Intercom seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (7)

  • Enhancing Customer Support with a Live Chat Widget on Your Website
    Intercom: Famous for its conversational marketing focus, Intercom’s live chat widget offers features like proactive messaging and lead qualification. It also supports deep personalization for enhanced customer engagement. - Source: dev.to / 6 months ago
  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 2 years ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 3 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 3 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 3 years ago
View more

MATLAB mentions (0)

We have not tracked any mentions of MATLAB yet. Tracking of MATLAB recommendations started around Mar 2021.

What are some alternatives?

When comparing Intercom and MATLAB, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Wolfram Mathematica - Mathematica has characterized the cutting edge in specialized processing—and gave the chief calculation environment to a large number of pioneers, instructors, understudies, and others around the globe.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

GNU Octave - GNU Octave is a programming language for scientific computing.

Drift - A messaging app that helps you grow your business.

Scilab - Scilab Official Website. Enter your search in the box aboveAbout ScilabScilab is free and open source software for numerical . Thanks for downloading Scilab!

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