Software Alternatives, Accelerators & Startups

Intercom VS Hub Planner

Compare Intercom VS Hub Planner and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Hub Planner logo Hub Planner

Transparent Resource Scheduling, Timesheets, Vacation, Resource Requesting, Project Management & powerful Reports in an agile designed, feasible & intuitive software for simple planning
  • Intercom Landing page
    Landing page //
    2023-07-05
  • Hub Planner Landing page
    Landing page //
    2023-03-21

30 Day Free Trial

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Schedule, Track & Plan with Hub Planner Resource Management Software

Innovative Resource Management Solution Get the ultimate birds eye view of your resource management and team with Hub Planner. Quickly view resources availability, utilization and schedule your team on projects using Hub Planners interactive drag and drop scheduler.

Integrated Time Tracking & Approval Engage Teams with Timesheets. Measuring the actual time reported via timesheets versus the forecasted time via the resource scheduler gives you valuable insight into your teams performance.

Team Analytics & Generate Dynamic Reports View instant project and resource stats in real time via the dashboards and reports. Build, save and share custom made reports using the powerful Hub Planner reports. Use the dashboard to track down to the individual resource or project performance making resource management a painless task. The Audit Log will help track all scheduling changes.

Plan & Calculate Project Budgets & Spend with Phases and Milestones Within the Hub Planner scheduler, you can plan your project budgets, use dynamic billing rates and calculate project spend..

Vacation, Annual Leave and PTO Request & Approval Flow Allow your team to transparently schedule and request time off directly from the scheduler or request forms with the Vacation & Annual Leave requesting functionality.

Intercom

$ Details
-
Platforms
-
Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Hub Planner

$ Details
paid Free Trial $7.0 / Monthly (Plug & Play )
Platforms
Browser Web REST API Windows Safari Twitter iPhone Windows Phone Google Chrome Internet Explorer Facebook
Release Date
-

Intercom features and specs

No features have been listed yet.

Hub Planner features and specs

  • Easy to Set-up and use: Intuitive UI
  • Analytics and Reporting: Yes - Full Reporting Platform included free in all subscriptions
  • Attendance Recording/Monitoring: Yes
  • Absence Management: Yes
  • Free Trial: 60 Day Free Trial
  • Free Trial: Explore for free no credit card required
  • Billing: Yes - Internal & External, Non Billable features
  • Clean UI: Drag & Drop Interface
  • Integrations: Yes - Basecamp, Zapier & API
  • Mobile prioritized UI: Responsive design optimized for mobile devices
  • Clean UI: Easy to navigate and use
  • Clean UI: Simple and intuitive user interface for rapid and accurate search
  • Demo: Yes
  • GDPR Compliant: Yes
  • Google Calendar Sync: Yes
  • Dashboards: Powerful charts and graphs show trends in your data and recent and relevant records right at your fingertips.
  • Dashboards: Yes
  • Help Centre: Yes
  • Help Documentation: A comprehensive,step-by-step user manual is available to help you get started, stay productive and fully utilize all that SimpleRent has to offer.
  • Invoices: yes
  • Knowledge Base: Yes
  • Metrics: Yes
  • News & Announcements: Yes
  • Pricing: Powerful product for a great value. From $7
  • Reports: Yes
  • Headquarters: Stockholm, Sweden
  • Analytics and Reporting: Group Reports
  • Real time collaboration: Yes
  • Responsive Design: Yes
  • Teams: Customize Your Team's Settings and Permissions
  • Users: Unlimited
  • Unlimited projects (Design): Yes
  • Security: Single Sign On
  • Security: Sign up / Login with Google
  • Data Import/Export: Yes - Projects, Resources, Bookings & Time Entries
  • Data Import/Export: Export data, scheduler and analytics
  • Blogs: Yes, all news and feature updates
  • Budgeting and Allocation: Full Billing and Budget Management features
  • Customizable: Scheduler Customization
  • Customizable: Settings Customization
  • Customizable: Build and Customize Reports
  • Customer Support: Yes - Excellent Customer Support
  • Custom Domains: Yes
  • Drag & Drop Interface: Yes
  • Drag and Drop Form Builder: Report Builder
  • Easy to Set-up and use: Yes + Tutorials
  • Email notifications: Yes
  • Slack integration: Yes
  • Project Tracking: Yes
  • Project Management: Yes
  • Project Accouting: Yes
  • Project Planning: Yes
  • Project duplication: Yes
  • Team Collaboration: Yes
  • Team Management: Yes
  • Team Collaboration and Permission Control: Yes
  • Team members' availability: Yes
  • Security: Permissions
  • Security: Role Rights
  • Resource Library: yes
  • Manage Budgets: Yes
  • Employee Management: Yes
  • Transparent Pricing: Yes
  • Transparent workflow & distribution: Yes
  • Permission Management: Yes
  • Role Based Access Control: Yes
  • Roles & Permissions: Yes
  • Resource Management: Yes
  • Resource Planning: Yes
  • Capacity management : Yes
  • Audit Log: Yes
  • Billable / Non Billable Work : Yes
  • MFA: Yes
  • Fixed costs : Yes
  • Security: MFA
  • Expenses : Yes
  • Skills matching: Yes
  • Capacity planning : Yes
  • Dependencies: Yes
  • Deadlines: Yes

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Hub Planner videos

Introduction to the Hub Planner Scheduler and How to Schedule & Create Bookings

More videos:

  • Tutorial - How to use Timesheets in Hub Planner
  • Tutorial - How to use the Resource Availability and Capacity Bar in Hub Planner Resource Scheduler
  • Tutorial - How to find Resource Availability based on Skill Set, Location and Role using Hub Planner
  • Review - Resource Planner & Scheduler - Hub Planner 2016

Category Popularity

0-100% (relative to Intercom and Hub Planner)
Customer Support
100 100%
0% 0
Resource Scheduling
0 0%
100% 100
CRM
100 100%
0% 0
Project Management
0 0%
100% 100

User comments

Share your experience with using Intercom and Hub Planner. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and Hub Planner

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
10 best Manychat alternatives in 2024 (free & paid)
Intercom is a solution that provides a customer experience across automation and human support. You can use it to automate some repetitive customer questions and tasks, send proactive messages, free up your team, and save resources. Intercom lets you respond to customer inquiries in the channel they arise or the channel that they prefer.
Source: chatfuel.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
But I have to point out that the features that Intercom does provide are very user-friendly and easy to use. If you are currently using Intercom’s messaging widget already, it is really easy to implement and use Product Tours and start decreasing churn rates.
Source: userguiding.com
Top 10 Lead Generation Agencies In 2023
Intercom is not like other lead generation companies; it provides a Conversational Relationship Platform to manage dealings with current and prospective customers. This is an exceptional instrument for connecting with website guests and transforming them into leads. Utilizing Intercom’s live chat and other tools, you can generate leads from your website.

Hub Planner Reviews

We have no reviews of Hub Planner yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Intercom should be more popular than Hub Planner. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

Hub Planner mentions (1)

  • Any good examples of Employee Personnel / Workforce & Planning Dashboards?
    We use https://hubplanner.com/ . It is a little clumsy but better than most. Source: almost 2 years ago

What are some alternatives?

When comparing Intercom and Hub Planner, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

teamdeck - Teamdeck is a SaaS resource management tool with resource scheduling, leave management, time tracking and timesheet, and customizable reports features. Selected by Hill-Knowlton, Stormind Games, Wunderman Thompson. $3.60/per member.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Runn - Runn is a real-time resource management platform with integrated time tracking and forecasting. Intuitively plan projects and schedule resources across the short and long term.

Drift - A messaging app that helps you grow your business.

Keyedin Projects - Keyedin Projects is a cloud-based project and portfolio management software.