Software Alternatives, Accelerators & Startups

Intercom VS GNU Octave

Compare Intercom VS GNU Octave and see what are their differences

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Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

GNU Octave logo GNU Octave

GNU Octave is a programming language for scientific computing.
  • Intercom Landing page
    Landing page //
    2023-07-05
  • GNU Octave Landing page
    Landing page //
    2022-08-07

Intercom

Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Intercom features and specs

  • User-friendly Interface
    Intercom offers an intuitive and easy-to-use interface, making it accessible to users with varying levels of technical expertise.
  • Comprehensive Customer Communication Tools
    It provides a suite of tools for live chat, email marketing, in-app messaging, and customer support, all of which can be accessed in one place.
  • Customization and Integration
    Intercom allows for extensive customization and integrates with various third-party applications, enabling businesses to tailor the platform to meet their specific needs.
  • Automation Capabilities
    The platform supports automated workflows, which can save time and ensure consistent customer interactions.
  • Customer Data Management
    Intercom collects and analyzes customer data, providing valuable insights into customer behavior and preferences that can inform business strategies.

Possible disadvantages of Intercom

  • Cost
    Intercom can be expensive, particularly for small businesses or startups. The pricing model is based on the number of users and features, which can add up quickly.
  • Complexity for Advanced Features
    While basic features are user-friendly, some of the more advanced functionalities can be complex and may require a steeper learning curve.
  • Limited Reporting
    The reporting and analytics features, while useful, are sometimes considered less comprehensive compared to specialized analytics platforms.
  • Customer Support
    Some users have reported that Intercom's own customer support can be slow to respond, which can be frustrating when dealing with urgent issues.
  • Notification Overload
    The platform can generate a high volume of notifications, which can be overwhelming and may require careful management to avoid interrupting workflow.

GNU Octave features and specs

  • Free and Open Source
    GNU Octave is completely free to use and distribute. Its source code is available for anyone to inspect, modify, and enhance, providing transparency and community-driven improvements.
  • MATLAB Compatibility
    Octave aims to be mostly compatible with MATLAB, meaning that many scripts and functions written for MATLAB can run in Octave with little or no modification.
  • Extensive Documentation
    Octave has comprehensive documentation, tutorials, and a vast array of user-contributed content, easing the learning curve for new users.
  • Flexible Integration
    Octave can interface with various programming languages such as C, C++, Fortran, and Python, making it versatile for different types of projects and workflows.
  • Powerful Plotting Capabilities
    Octave includes features for generating high-quality plots and visualizations, which are essential for data analysis and presentation.

Possible disadvantages of GNU Octave

  • Performance
    In some cases, Octave may be slower than MATLAB, especially for highly optimized or proprietary algorithms that MATLAB handles more efficiently.
  • GUI and Toolboxes
    While Octave offers a graphical user interface, it is not as polished as MATLAB's. Additionally, the range and quality of toolboxes available in Octave can be more limited compared to MATLAB's extensive and well-supported toolboxes.
  • Community Support
    Although there is a supportive community around Octave, the user base and available support resources are smaller compared to MATLAB's extensive network of forums, user groups, and customer support.
  • Learning Curve for Advanced Features
    While basic operations are straightforward, mastering advanced features and customizations in Octave can require a deeper understanding of its architecture and available functions.
  • Less Industry Adoption
    MATLAB is widely used in industry for research, engineering, and analytics. Octave, being an open-source alternative, lacks the same level of commercial adoption and institutional support, which can be a drawback in professional settings.

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

GNU Octave videos

GNU Octave Ep. 1.5: What's different compared to MatLab!

Category Popularity

0-100% (relative to Intercom and GNU Octave)
Customer Support
100 100%
0% 0
Technical Computing
0 0%
100% 100
CRM
100 100%
0% 0
Numerical Computation
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and GNU Octave

Intercom Reviews

  1. Eleanor Bennett
    · Digital Marketing Specialist at Logit.io ·
    An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


9 Best Tidio Alternatives Compared
Intercom is a customer engagement platform that serves mostly large and enterprise businesses. The software is known for its versatility, offering live chat, messaging, and in-app support, combined with advanced automation, AI bots, and customer data tracking.
Source: www.tidio.com
10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com

GNU Octave Reviews

7 Best MATLAB alternatives for Linux
FreeMAT is a free and open-source software for numerical computation. It is used for rapid engineering, scientific prototyping, and data processing. It is similar to MATLAB and GNU Octave and supports its various functions.
Matlab Alternatives
Scilab is an open-source similar to the implementation of Matlab. The approximation techniques known as Scientific Computing is used to solve numerical problems. To achieve this, the team of Scilab developers made use of Solvers and algorithms to build the algebraic libraries. Scilab is one of the major alternatives to Matlab along with GNU Octave.
Source: www.educba.com
10 Best MATLAB Alternatives [For Beginners and Professionals]
GNU Octave an open-source alternative to MATLAB. It is interactive and powerful featuring everything you need in one place.
4 open source alternatives to MATLAB
GNU Octave may be the best-known alternative to MATLAB. In active development for almost three decades, Octave runs on Linux, Windows, and Mac—and is packaged for most major distributions. If you're looking for a project that is as close to the actual MATLAB language as possible, Octave may be a good fit for you; it strives for exact compatibility, so many of your projects...
Source: opensource.com
3 Open Source Alternatives to MATLAB
GNU Octave may be the best-known alternatives to MATLAB. In active development for almost three decades, Octave runs on Windows, Mac, and Linux alike, and is packaged for most major distributions. If you're looking for a project that is as close to the actual MATLAB language as possible, Octave may be a good fit for you; it strives for exact compatibility, so many of your...

Social recommendations and mentions

Based on our record, Intercom should be more popular than GNU Octave. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (7)

  • Enhancing Customer Support with a Live Chat Widget on Your Website
    Intercom: Famous for its conversational marketing focus, Intercom’s live chat widget offers features like proactive messaging and lead qualification. It also supports deep personalization for enhanced customer engagement. - Source: dev.to / 6 months ago
  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 2 years ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 3 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 3 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 3 years ago
View more

GNU Octave mentions (1)

  • everyday I get more certain that Algerian universities sucks...
    As for Matlab, I think you'll be just fine with using GNU Octave. Source: about 3 years ago

What are some alternatives?

When comparing Intercom and GNU Octave, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

MATLAB - A high-level language and interactive environment for numerical computation, visualization, and programming

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Wolfram Mathematica - Mathematica has characterized the cutting edge in specialized processing—and gave the chief calculation environment to a large number of pioneers, instructors, understudies, and others around the globe.

Drift - A messaging app that helps you grow your business.

Scilab - Scilab Official Website. Enter your search in the box aboveAbout ScilabScilab is free and open source software for numerical . Thanks for downloading Scilab!