Intercom
Zendesk
Freshdesk
Drift
tawk.to
LiveAgent
LiveChat
Crisp Chat
eXo Platform
Workplace by Facebook
Communifire
DigitalChalk
HumHub
Yammer
Unily
DigitalCRM
eXo Platform is an all-in-one digital workplace solution that helps you connect, align and engage your teams around a single interface. You can use it to improve company and peer-to-peer communication, boost collaboration and manage company knowledge.
To achieve this, eXo Platform offers a rich set of features such as enterprise social networking (people profiles, directory, activity streams, notifications, etc.), corporate or team spaces, document management, content publishing, wikis, calendars, task management, forums, polls, private or team chat, video calls, and search function for quickly finding any information. The platform also helps boost employee engagement through gamification, reward programs, employee recognition tools and more.
Features can be switched on or off according to your needs. You can brand and personalize the interface of the platform, build internal resource centers, news areas, collaborative spaces, communities and tailor each one of them with all the content and apps you need.
The platform is accessible from any web browser. Mobile apps for Android and iOS devices are also available and allow users on the go to be notified about important things through push notifications and access all of the platform’s features.
Intercom eXo PlatformIntercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.
Knowledge Management: Encourages knowledge sharing and retention through wikis, forums, and document repositories.
Utilizing eXo has been truly remarkable. The platform encompasses all the essential features for effective collaboration and communication, and the support from the customer success team has been invaluable in facilitating a smooth transition.
exo stands out in enhancing user engagement by cultivating a lively and inclusive community. Utilizing forums, discussion boards, and collaborative projects, users can connect, share insights and mutually learn, fostering a dynamic ecosystem of knowledge and collaboration.
Based on our record, Intercom seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 1 year ago
I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Workplace by Facebook - Connect everyone in your company and turn ideas into action.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Communifire - Enterprise Social Collaboration Software
Drift - A messaging app that helps you grow your business.
DigitalChalk - Online Training Software and Learning Management System (LMS)