Software Alternatives, Accelerators & Startups

Intercom VS Coursera

Compare Intercom VS Coursera and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Coursera logo Coursera

Build skills with courses, certificates, and degrees online from world-class universities and companies
  • Intercom Landing page
    Landing page //
    2023-07-05
  • Coursera Landing page
    Landing page //
    2023-09-12

Intercom features and specs

No features have been listed yet.

Coursera features and specs

  • Headquarters: Mountain View, CA

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Coursera videos

The Best Open Online Courses - Coursera, Udacity, edX Review

More videos:

  • Review - Review: My Experience with Coursera

Category Popularity

0-100% (relative to Intercom and Coursera)
Customer Support
100 100%
0% 0
Online Learning
0 0%
100% 100
CRM
100 100%
0% 0
Education
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and Coursera

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
10 best Manychat alternatives in 2024 (free & paid)
Intercom is a solution that provides a customer experience across automation and human support. You can use it to automate some repetitive customer questions and tasks, send proactive messages, free up your team, and save resources. Intercom lets you respond to customer inquiries in the channel they arise or the channel that they prefer.
Source: chatfuel.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
But I have to point out that the features that Intercom does provide are very user-friendly and easy to use. If you are currently using Intercom’s messaging widget already, it is really easy to implement and use Product Tours and start decreasing churn rates.
Source: userguiding.com
Top 10 Lead Generation Agencies In 2023
Intercom is not like other lead generation companies; it provides a Conversational Relationship Platform to manage dealings with current and prospective customers. This is an exceptional instrument for connecting with website guests and transforming them into leads. Utilizing Intercom’s live chat and other tools, you can generate leads from your website.

Coursera Reviews

Top 57 Thinkific Alternatives: Best 7 & Other 50 Platforms
Coursera is an educational platform that specializes in engineering and business. However, you can find various other types of courses there as well. If we are spilling the tea, it is worth mentioning that even some of the world-class universities offer courses through Coursera.
Source: uteach.io
10 Moodle Alternatives
If you’re a team lead who wishes to use Coursera to manage your team’s L&D, you should consider the more costly Coursera for Business option. While this Moodle alternative is better suited for people seeking certification, Coursera can still be used to improve worker training programs.
Source: www.edapp.com
10 Best Codecademy Alternatives in 2022
We think Coursera is the better platform because it offers courses and Specializations by educational institutions like Duke and Yale. These courses are often higher quality than Codecademy and tend to dive deeper into concepts. For more information on Coursera, you can check out what we have to say in today's article.
Sites Like Codecademy: 6 Best Codecademy Alternatives
To quickly find out if a course is included in Coursera Plus, look for “Included with Coursera Plus” under the enrollment button.
Source: mikkegoes.com
10 Textsheet Alternatives | Free Sites Like Textsheet 2020
Coursera is the free alternative to Textsheet and a wonderful one especially if you need research papers. Today, it offers more than 4000 online courses to more than 40 million active users. This is one of the best platforms for research as it gives you access to a huge database for resources along with learning material.

Social recommendations and mentions

Based on our record, Coursera seems to be a lot more popular than Intercom. While we know about 115 links to Coursera, we've tracked only 6 mentions of Intercom. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

Coursera mentions (115)

  • Lost in life. Need to choose a career
    Anyway now go to coursera.org and for $49 a month get the Google IT Support Professional cert. That gives you a discount for the A+ exam. With a sob story Coursera may reduce the monthly fee as well. Anyway you are halfway to an IT degree and can be admitted to WGU. Source: 5 months ago
  • Did Cousera get hacked today?
    Instead of homepage link opening to coursera.org it redirects to https://www.coursera.org/programs/american-dream-academy-jzjjt?currentTab=CATALOG. Source: 11 months ago
  • Found out my Professor for Fall 2023 Python Course is one of the worst reviewed professors at the school
    In terms of structure, consider following a book like Python for Everybody or Automate the Boring Stuff With Python. One of the hard parts of learning a language like python on your own is knowing what you should learn and the order you should learn it in--resources like these books or online courses you can find on Coursera are great for helping with that. Source: 12 months ago
  • Online programming courses
    You can try searching something up on coursera.org or edx.org. Source: 12 months ago
  • Beginners who maybe lost and don't know where to start when learning tech
    Start off with this sub for general guidance and read around to see what type of programming you want to learn r/learnprogramming Use these websites for free, make a new email register for a course without a payment method and use the audit option to learn for free, both sites are legal and have courses from top universities. Edx.org and coursera.org. Source: about 1 year ago
View more

What are some alternatives?

When comparing Intercom and Coursera, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Udemy - Online Courses - Learn Anything, On Your Schedule

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

edX - Best Courses. Top Institutions. Learn anytime, anywhere.

Drift - A messaging app that helps you grow your business.

Khan Academy - Khan Academy offers online tools to help students learn about a variety of important school subjects. Tools include videos, practice exercises, and materials for instructors. Read more about Khan Academy.