Software Alternatives, Accelerators & Startups

Intercom VS BitBucket

Compare Intercom VS BitBucket and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

BitBucket logo BitBucket

Bitbucket is a free code hosting site for Mercurial and Git. Manage your development with a hosted wiki, issue tracker and source code.
  • Intercom Landing page
    Landing page //
    2023-07-05
  • BitBucket Landing page
    Landing page //
    2023-10-09

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

BitBucket videos

Bitbucket tutorial | How to use Bitbucket Cloud

More videos:

  • Review - Jira & Bitbucket Pull Request and Code Review Part-3 (Last Part)

Category Popularity

0-100% (relative to Intercom and BitBucket)
Customer Support
100 100%
0% 0
Code Collaboration
0 0%
100% 100
CRM
100 100%
0% 0
Git
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and BitBucket

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

BitBucket Reviews

The Top 10 GitHub Alternatives
Bitbucket offers several hosting options, including Cloud, Server, and Data Centre. Each option has its own unique features and benefits. For example, Bitbucket Cloud is hosted on Atlassian’s servers and accessed via a URL. It has an exclusive built-in CI/CD tool, Pipelines, that enables you to build, test, and deploy directly from Bitbucket.
Top 7 GitHub Alternatives You Should Know (2024)
Most of the listed alternatives offer free tier plans for individuals or small teams. Tools like GitLab and Bitbucket allow users to host unlimited repositories without cost.
Source: snappify.com
Best GitHub Alternatives for Developers in 2023
Bitbucket Pipes provides over 50 plug-and-play integrations (code quality, deployment, incident management, etc.) for extended CI/CD workflow automation. Speaking of integrations, Bitbucket integrates seamlessly with other Atlassian programming tools like Opsgenie and Confluence, as well as third-party tools like CircleCI, GitHub and Jenkins.
Let's Make Sure Github Doesn't Become the only Option
The Pull Request workflow is so dominant now that it’s considered the default path for code to permanently enter into a repository. You can see a similar features in GitHub’s smaller competition Codeberg, GitLab, BitBucket, and Gitea. These competitors don’t offer other, major code collaboration tools, and their Pull Request-like features aren’t just there to help users come...
Free Data Science Tools for Students and Educators in 2020
You can get free unlimited private Git repositories at Bitbucket. If you already have a GitHub Pro, you may wonder why Bitbucket

Social recommendations and mentions

Based on our record, BitBucket seems to be a lot more popular than Intercom. While we know about 73 links to BitBucket, we've tracked only 6 mentions of Intercom. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

BitBucket mentions (73)

  • Why Do I Love Open Source?
    We must be careful that the value, worth, and success of open-source projects are not measured by vanity metrics such as stars on GitHub or attempts at gaming the GitHub trending algorithm. For one thing, not all open source worth investment happens on GitHub, there are also platforms such as GitLab, Codeberg, and BitBucket where a lot of great work is being done. Some people also overblow the success of a... - Source: dev.to / 3 months ago
  • A list of SaaS, PaaS and IaaS offerings that have free tiers of interest to devops and infradev
    Bitbucket — Unlimited public and private Git repos for up to 5 users with Pipelines for CI/CD. - Source: dev.to / 4 months ago
  • Show HN: Atlassian Tweaks – QoL Improvements for Jira, Bitbucket, and Confluence
    Atlassian Tweaks is a collection of userscripts and userstyles, developed by myself and my colleagues, which tweak some things and reduce friction in our Jira, Bitbucket, and Confluence workflows at our $DAYJOB. These scripts and styles were originally written for the self-hosted versions of the Atlassian services. However, most of scripts and styles support the Cloud versions as well. Screenshots, descriptions,... - Source: Hacker News / 5 months ago
  • Contributing to the cause: doing it the open-source way
    The "space" that we have been referring to, can be any of the following: GitHub, GitLab, BitBucket, and many more. For this blog, we will stick to GitHub, since that's more beginner-friendly. - Source: dev.to / 6 months ago
  • Useful Websites for Beginner Web Developers
    BitBucket: An alternative to GitHub, personally I would use BitBucket for private projects and use GitHub for public projects. - Source: dev.to / 9 months ago
View more

What are some alternatives?

When comparing Intercom and BitBucket, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

GitHub - Originally founded as a project to simplify sharing code, GitHub has grown into an application used by over a million people to store over two million code repositories, making GitHub the largest code host in the world.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

GitLab - Create, review and deploy code together with GitLab open source git repo management software | GitLab

Drift - A messaging app that helps you grow your business.

Gitea - A painless self-hosted Git service