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Intercom VS Articulate 360

Compare Intercom VS Articulate 360 and see what are their differences

Freshdesk
Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community featured
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Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Articulate 360 logo Articulate 360

Articulate 360 supports e-learning developers in every step of the course authoring process.
  • Intercom Landing page
    Landing page //
    2023-07-05
  • Articulate 360 Landing page
    Landing page //
    2023-09-20

Intercom

Website
intercom.com
Pricing URL
Official Intercom Pricing
Release Date
2011 January
Startup details
Country
United States
State
California
City
San Francisco
Founder(s)
Ciaran Lee
Employees
500 - 999
Edit details

Articulate 360

Website
articulate.com
Pricing URL
-
Release Date
-
Edit details

Intercom videos

+ Add

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Articulate 360 videos

+ Add

Articulate 360 Tutorial: Overview of Articulate Review to Share Courses & Collaborate with Others

More videos:

  • Review - First Look at Articulate 360

Category Popularity

0-100% (relative to Intercom and Articulate 360)

Intercom

Articulate 360

Customer Support
100 100%
Customer Support
0% 0
Online Learning
0 0%
Online Learning
100% 100
CRM
100 100%
CRM
0% 0
Education
0 0%
Education
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and Articulate 360

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.

10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Source: www.bolddesk.com
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
Source: www.helpscout.com
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
Source: www.marketermilk.com

Articulate 360 Reviews

Exploring Top 5 Articulate 360 Alternatives: A Comprehensive Guide to E-Learning Authoring Tools
In the sphere of eLearning development, Articulate 360 emerges as a powerful suite of tools, offering a wide range of functionalities to enhance the course creation process. This section delves into the Pros and Cons of Articulate 360, illuminating its strengths and areas of potential improvement. From its user-friendly interface to its comprehensive asset library and...
Source: scienceandliteracy.org
16 SCORM Software Tools for eLearning
Articulate 360 is another all-round authoring tool combining quizmaker, screen recorder, and many other things. Like iSpring Suite, it is built around creating interactive slides and combining them into an eLearning module. Being a standalone application, it offers more in terms of programming different learning scenarios but has a steeper learning curve to it.
Source: www.ispringsolutions.com
Top 8 eLearning Authoring Tools: The Ultimate Comparison
Articulate 360 is positioned as an all-inclusive solution for eLearning authoring, review, and deployment. The set of tools in 360 comprises nine Articulate products:
Source: www.ispringsolutions.com
HTML5 Authoring Tools for eLearning: Top Picks for 2020
Like iSpring Suite, Articulate 360 has a full set of tools for adding different objects to slides, as well as a Content Library, which is a collection of course templates, backgrounds, characters, controls, and icons. It includes fewer professionally-designed assets, but gives access to 4.5+ million stock photos, illustrations, and icons via an online library.
Source: medium.com
The 5 Best eLearning Authoring Tools: Top Picks for 2020
Like iSpring Suite, Articulate 360 has a full set of tools for adding different objects to slides, as well as a Content Library, which is a collection of course templates, backgrounds, characters, controls, and icons. It includes fewer professionally-designed assets, but gives access to 4.5+ million stock photos, illustrations, and icons via an online library.
Source: www.ispringsolutions.com

Social recommendations and mentions

Based on our record, Intercom should be more popular than Articulate 360. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

Articulate 360 mentions (1)

  • Postgraduate study options
    And for something to try right now: jump into Articulate 360 (free 60-day trial available) and follow their tutorials to get into an eLearning Development solution today. Source: over 2 years ago

What are some alternatives?

When comparing Intercom and Articulate 360, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

iSpring Suite - A comprehensive yet easy-to-use authoring tool for creating professional online courses like a pro – even if you’re a complete beginner.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Articulate Storyline - Articulate Storyline is a program that allows you to create interactive courses of any kind with templates and a simple system. There is a free trial offered so that you can determine whether you want to use the program further or not.

Drift - A messaging app that helps you grow your business.

Adobe Captivate - Adobe Captivate is a rapid responsive authoring tool that is used for creating elearning content...

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