Software Alternatives, Accelerators & Startups

iSpring Suite VS Intercom

Compare iSpring Suite VS Intercom and see what are their differences

iSpring Suite logo iSpring Suite

A comprehensive yet easy-to-use authoring tool for creating professional online courses like a pro – even if you’re a complete beginner.

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • iSpring Suite Landing page
    Landing page //
    2022-09-28

iSpring Suite is a tool for online course creation. It is integrated with PowerPoint, which makes it easy to use even for those with no authoring experience. Screen recording, video and audio narration, interactions, quizzes, and dialogue simulation options are among the tool's special features that enrich learning content and make it more engaging. The courses made in the tool function perfectly on any device. iSpring Suite Max, an extended version of the software, comes with an extensive library of 110,000+ eLearning assets and Character Builder. You can also use iSpring Cloud to invite new authors, work together, and store your eLearning content in a single digital location. iSpring AI, a new powerful AI assistant, helps you generate ideas for your learning courses, writes relevant content, and enhances course design for you.

  • Intercom Landing page
    Landing page //
    2023-07-05

iSpring Suite

$ Details
paid Free Trial $770.0 / Annually (per user / year)
Platforms
Windows
Release Date
-

Intercom

$ Details
-
Platforms
-
Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

iSpring Suite features and specs

  • Integrations: Power Point
  • Output format : HTML 5, cmi5, xAPI (Tin Can), SCORM 2004, SCORM 1.2, and AICC
  • Test / Quiz creation: 14 question types
  • Screen recording: yes
  • Interactive content: 14 ready-made templates
  • Dialogue simulation: yes
  • Audio / Video narration: yes
  • Player API: yes
  • Teamwork: Collaboration, authoring tool for microcourses
  • Text-to-Speech: yes
  • Character builder: yes
  • Course portfolio: yes
  • AI assistant: iSpring AI can write and edit text, offer ideas for courses, write questions in quizzes, and also enhance the visual course design itself – highlight important fragments, create lists and select headings, ect.

Intercom features and specs

No features have been listed yet.

iSpring Suite videos

iSpring Suite: fully-stocked eLearning authoring tool

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to iSpring Suite and Intercom)
Online Learning
100 100%
0% 0
Customer Support
0 0%
100% 100
Education
100 100%
0% 0
CRM
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare iSpring Suite and Intercom

iSpring Suite Reviews

Exploring Top 5 Articulate 360 Alternatives: A Comprehensive Guide to E-Learning Authoring Tools
Content Library: iSpring Suite’s extensive content library is a treasure trove of eLearning assets. It includes a diverse range of characters in various poses, a wide selection of backgrounds to set the right context, and numerous icons and objects to enrich course content. These assets are easily customizable, allowing course creators to tailor them to their specific course...
5 Essential Methods to Convert Word to SCORM + 7 Expert Tips for Seamless Conversion
Start iSpring Suite, navigating to the Books section. Opt for “MS Word” under the “Create From” category, or utilize the “Browse” function to access your file.Launch iSpring Suite and head to the ‘Books’ section. Choose “MS Word” in the “Create From” section, or use the “Browse” option to locate your file
The 10 BEST Employee Onboarding Software Options 2024
iSpring Suite is a comprehensive authoring toolkit that lets you create professional eLearning content — interactive courses, quizzes, video tutorials, role-play simulations, SCORM-compliant e-books, and interactions. At the same time, it’s a user-friendly tool with virtually no learning curve — exactly what you need when working under a deadline.
Source: usewhale.io
12 Best Screen Recording Software for Windows – Free and Paid (Updated 2020)
iSpring Suite is a fully stocked authoring toolkit designed for eLearning. It includes a professional video studio, as well as a set of other tools for online training: a course authoring tool, a quiz maker, a conversation simulator, and an interaction editor. The video studio allows you to make screencasts with voiceovers, video tutorials with annotations, and screencasts...
16 SCORM Software Tools for eLearning
iSpring Suite is an authoring toolkit that includes a PowerPoint add-in and a number of standalone instruments, each specialized in creating a certain type of learning content. For example, QuizMaker is used to create quizzes, Cam Pro lets you record and edit screencasts, Flip can convert PDF/DOC files to learning modules, and so on. There are 7 different tools in total,...

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Social recommendations and mentions

Based on our record, Intercom seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

iSpring Suite mentions (0)

We have not tracked any mentions of iSpring Suite yet. Tracking of iSpring Suite recommendations started around Mar 2021.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

What are some alternatives?

When comparing iSpring Suite and Intercom, you can also consider the following products

Adobe Captivate - Adobe Captivate is a rapid responsive authoring tool that is used for creating elearning content...

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Articulate Storyline - Articulate Storyline is a program that allows you to create interactive courses of any kind with templates and a simple system. There is a free trial offered so that you can determine whether you want to use the program further or not.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Articulate 360 - Articulate 360 supports e-learning developers in every step of the course authoring process.

Drift - A messaging app that helps you grow your business.