Software Alternatives, Accelerators & Startups

Intercom VS Amazon AWS

Compare Intercom VS Amazon AWS and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Amazon AWS logo Amazon AWS

Amazon Web Services offers reliable, scalable, and inexpensive cloud computing services. Free to join, pay only for what you use.
  • Intercom Landing page
    Landing page //
    2023-07-05
  • Amazon AWS Landing page
    Landing page //
    2022-01-29

Intercom

Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Amazon AWS videos

Amazon Web Services vs Google Cloud Platform - AWS vs GCP | Difference Between GCP and AWS

More videos:

  • Review - Are AWS Certifications worth it?
  • Review - AWS Certified Solutions Architect Associate Certification Will Get You Paid!

Category Popularity

0-100% (relative to Intercom and Amazon AWS)
Customer Support
100 100%
0% 0
Cloud Computing
0 0%
100% 100
CRM
100 100%
0% 0
Cloud Infrastructure
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and Amazon AWS

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Amazon AWS Reviews

  1. The best cloud platform out there

    You could say a lot of things about AWS, but among the cloud platforms (and I've used quite a few) AWS takes the cake. It is logically structured, you can get through its documentation relatively easily, you have a great variety of tools and services to choose from [from AWS itself and from third-party developers in their marketplace]. There is a learning curve, there is quite a lot of it, but it is still way easier than some other platforms. I've used and abused AWS and EC2 specifically and for me it is the best.

    👍 Pros:    Great documentation|Website structure visualization|You have control over everything|Flexibility
    👎 Cons:    Learning curve|A lot of dashboards for different things

Top 15 MuleSoft Competitors and Alternatives
API Gateway private endpoints allow AWS customers to use API endpoints inside their VPC. They can leverage Route 53 resolver endpoints and hybrid connectivity to access APIs and integrated backend services from on-premises clients.
Best Dedicated Server Providers in India: A Comparative Analysis
Dedicated hosts on Amazon EC2 are physical servers that are completely dedicated to meeting corporate compliance standards. With AWS, you can create EC2 instances on a dedicated server. The flexibility offered by Amazon EC2 is definitely one of its biggest advantages, along with high scalability. Apart from that, it isn’t much better than dedicated servers.
Source: moralstory.org
Best Dedicated Server Providers for E-commerce Businesses in India
The dedicated server options from Amazon Web Services (AWS), a well-known brand in the tech industry, are equally excellent. AWS’s elastic infrastructure can smoothly adjust to your demands whether your e-commerce business encounters variable traffic or you expect quick development. AWS guarantees that the speed and performance of your website will always be unmatched thanks...
The Best Dedicated Server Operating System for UK-Based Business
Cloud computing behemoth AWS is renowned for its extensive infrastructure and scalability choices. You can make use of AWS’s numerous data centers, which are positioned strategically to offer low-latency services all across the UK.
Source: featurestic.com
The Best Dedicated Servers for Enterprise Businesses in India: Scalable and Reliable
The extensive selection of cloud-based solutions offered by AWS is one of its main advantages. AWS provides a wide range of cloud services, including computing power, storage choices, databases, machine learning, analytics tools, and dedicated servers. This adaptability enables businesses to create scalable, flexible, and affordable solutions customized to their needs.
Source: india07.in

Social recommendations and mentions

Based on our record, Amazon AWS seems to be a lot more popular than Intercom. While we know about 367 links to Amazon AWS, we've tracked only 6 mentions of Intercom. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

Amazon AWS mentions (367)

  • Best Hosting Options for Developers in 2024
    Amazon Web Services is a leading cloud platform offering a vast array of services, from compute and storage to machine learning and IoT. AWS is known for its scalability, handling anything from small projects to enterprise-level applications. - Source: dev.to / 6 days ago
  • Deploy a Static React Site Using AWS S3 and CloudFront
    In this tutorial, I will walk you through building a quick static site by doing a static build using ReactJS & create-react-app, then show you how to deploy that static site on AWS using S3 buckets as well as how to cache it & add SSL certificates with CloudFront CDN & Certificate Manager. - Source: dev.to / 6 days ago
  • Optimizing Costs in DevOps: Migrating a Kubernetes App from Amazon to Digital Ocean
    AWS, as one of the leading cloud service providers, offered us a comprehensive suite of services such as AWS EKS, AWS RDS, and others, as well as a wide range of managed services, including databases, storage solutions, and machine learning capabilities, providing us with the flexibility and agility to host our complex platform. - Source: dev.to / 9 days ago
  • A Brief History Of Serverless
    In 2006, Amazon launched EC2 and S3 which was the foundation of the first major cloud platform, AWS. Amazon decided to essentially provide their users with storage and virtual machines to operate. They had excess servers in their datacenters and saw this as an opportunity to make some extra money. - Source: dev.to / 18 days ago
  • Day 1: Introduction to AWS
    To start using AWS, you need to create an AWS account. You can sign up for an AWS account at https://aws.amazon.com/. Once you have an account, you can access the AWS Management Console, which is a web-based interface for managing AWS services. - Source: dev.to / 21 days ago
View more

What are some alternatives?

When comparing Intercom and Amazon AWS, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

DigitalOcean - Simplifying cloud hosting. Deploy an SSD cloud server in 55 seconds.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Microsoft Azure - Windows Azure and SQL Azure enable you to build, host and scale applications in Microsoft datacenters.

Drift - A messaging app that helps you grow your business.

Linode - We make it simple to develop, deploy, and scale cloud infrastructure at the best price-to-performance ratio in the market.Sign up to Linode through SaaSHub and get a $100 in credit!