What are some alternatives?
When comparing IBM Connections and ServiceNow, you can also consider the following products
Apache Tomcat - An open source software implementation of the Java Servlet and JavaServer Pages technologies
Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.
Microsoft IIS - Internet Information Services is a web server for Microsoft Windows
Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.
Slack - A messaging app for teams who see through the Earth!
Samanage - Samanage is a true cloud, multi-tenant IT service desk and asset management solution.