Software Alternatives, Accelerators & Startups

HackerRank VS LiveAgent

Compare HackerRank VS LiveAgent and see what are their differences

HackerRank logo HackerRank

HackerRank is a platform that allows companies to conduct interviews remotely to hire developers and for technical assessment purposes.

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
  • HackerRank Landing page
    Landing page //
    2023-07-23
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

HackerRank features and specs

No features have been listed yet.

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

HackerRank videos

Is HackerRank A Good Idea?

More videos:

  • Review - LeetCode vs HackerRank
  • Review - Difference between HackerRank, LeetCode, topcoder and Codeforces

LiveAgent videos

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Category Popularity

0-100% (relative to HackerRank and LiveAgent)
Online Learning
100 100%
0% 0
Customer Support
0 0%
100% 100
Online Education
100 100%
0% 0
Help Desk
0 0%
100% 100

Questions and Answers

As answered by people managing HackerRank and LiveAgent.

What makes your product unique?

LiveAgent's answer:

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer:

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer:

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer:

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer:

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer:

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

Share your experience with using HackerRank and LiveAgent. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare HackerRank and LiveAgent

HackerRank Reviews

LeetCode Alternatives: Top platforms for coding practice
What are LeetCode and LeetCode alternatives good for?LeetCode💡Interested in leveling up your career? Apply to the Formation Fellowship today!ApplyHackerRankCodeSignalAlgoExpertCodewarsGeeksforGeeksEdabitExercismTopCoderShould you use LeetCode for advanced interview prep?Get holistic interview prep with Formation
Source: formation.dev
Discover the Top Leetcode Alternatives
HackerRank offers a wide array of challenges across various domains such as algorithms, mathematics, SQL, and functional programming. Its interface is user-friendly, and the platform provides detailed feedback on submissions, which is ideal for beginners and experienced coders alike.
Source: codenquest.com
Best Alternatives to LeetCode For Data Science
HackerRank is another valuable alternative to LeetCode. They're not very "niche" but I had to include them on this list because they're a great resource for data science practice. On HackerRank, you can learn and test your competitive programming skills. If you have basic knowledge of Python and SQL and you're looking to sharpen your skills for an interview, then this...
15 Best LeetCode Alternatives 2023
HackerRank is a platform that matches developers with companies. The platform has two options. The first one is for companies looking to hire developers. The second option is for job seekers looking to improve their coding skills, prepare for interviews, and get hired.
8 Best LeetCode Alternatives and Similar Platforms
Every task has a debate and scoreboard, and most challenges include an editorial that describes the issue as well as how to tackle it in order to find a solution. Apart from the opinion column, you can’t see other people’s answers on HackerRank right now. Users may also submit an application and apply for employment by completing business coding competitions on HackerRank.

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Easy to use|Easy integration|Automation and custom functions
    👎 Cons:    Nothing, so far

10 Best Freshdesk Alternatives for Businesses in 2024
LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgent’s comparable plans offer familiar features.
Top 13 Freshdesk alternatives and competitors for 2024
LiveAgent is a help desk solution with customer communication and organizational tools, like live chat and a ticket management system. LiveAgent includes a multichannel interface with access to voice, chat, social media, SMS, and email support. Its ticketing system can automatically distribute tickets to agents based on predefined rules.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com

Social recommendations and mentions

Based on our record, HackerRank seems to be more popular. It has been mentiond 66 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HackerRank mentions (66)

  • Pick up new languages faster this way!
    Firstly, solve some common data structure problems with it. Implement some data structures like arrays, linked lists, stacks, queues, etc. You can check common problems on LeetCode, Hackerank or some other resources. - Source: dev.to / about 1 month ago
  • Offline alternative of hackerrank.com to practice coding offline
    I don't have a consecutive internet connection and I can't keep up learning process so I started practicing in hackerrank.com I have started some challenges in python and c++ there. Thus I have no internet connection so I cannot practice if anyone know any alternative that works like Working: Gives a challange User sumbits code and it test into testcases. Source: 6 months ago
  • 6 Key Tips for Beginners Learning JavaScript
    An effective way to improve your JavaScript skills is working through coding challenges and exercises. Sites like ReviewNPrep, FreeCodeCamp, and HackerRank have tons of challenges that allow you to practice JavaScript concepts by building mini-projects and solving problems. These hands-on challenges force you to apply what you learn. Source: 6 months ago
  • Help needed for selecting Colleges.
    I'm 18M Indian. Growing up I've always been a daydreamer, if you may. Since 8th grade - I'm fascinated by programming. And I'm good at it too. But I'm not cocky too. I wouldn't say I'm at an advanced level, but I can most probably solve any problem - in time - with my skills. I also keep my skills brushed by solving problems on Hacker Rank (every day or alternate days) and try my best to contribute on... Source: 9 months ago
  • Which is best, i didn't have clue what is c language, programing is this is the best video on YouTube , which should i chose or tell me in comments for a better course
    You can try Jenny's lectures. https://www.youtube.com/playlist?list=PLdo5W4Nhv31a8UcMN9-35ghv8qyFWD9_S if you like classroom style teaching with whiteboard. For programming ,apart from tutorials the thing that helps best is practice , If you want to practice then I recommend hackerrank.com to test your understanding of programming concepts. Source: about 1 year ago
View more

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

What are some alternatives?

When comparing HackerRank and LiveAgent, you can also consider the following products

LeetCode - Practice and level up your development skills and prepare for technical interviews.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Codility - Codility provides a SaaS platform with advanced validation, security and protection features to evaluate the skills of software engineers.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

CodeSignal - CodeSignal is the leading assessment platform for technical hiring.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.