Software Alternatives, Accelerators & Startups

Grailed VS Intercom

Compare Grailed VS Intercom and see what are their differences

Grailed logo Grailed

Buy and sell used menswear

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Not present
  • Intercom Landing page
    Landing page //
    2023-07-05

Intercom

Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Grailed videos

HOW TO NOT GET SCAMMED ON GRAILED

More videos:

  • Review - SCAMMED on Grailed for $700 (Off-White Presto)
  • Tutorial - HOW TO NOT GET SCAMMED ON GRAILED - BUYERS GUIDE 2020

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to Grailed and Intercom)
Fashion
100 100%
0% 0
Customer Support
0 0%
100% 100
Online Marketplace
100 100%
0% 0
CRM
0 0%
100% 100

User comments

Share your experience with using Grailed and Intercom. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Grailed and Intercom

Grailed Reviews

Sneaker Reselling Sites: A Roundup | Highsnobiety
Grailed is split into four individual sections; Grails (high-end designers), Hype (highly anticipated new releases from YEEZY and Supreme), Sartorial (high-end classic menswear), and Core (mainstream brands). Curated sales like the Grailed 100 also set Grailed apart from other competitor sites. These hand-picked collections educate users on the background and history of...
Top Sites for Selling Your Clothes and Goods That Can Beat eBay
Caveat Vendor: One of the most niche sites listed, Grailed has a smaller, but fiercely loyal and style-opinionated following. Complaints about counterfeit merchandise are often, and the selling process can involve many "bids" as well as bargaining exchange.

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Social recommendations and mentions

Based on our record, Grailed should be more popular than Intercom. It has been mentiond 22 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Grailed mentions (22)

  • Is grailed.com legit? found these on it for 225$
    Im lookin for a good website to buy a used but authentic sneaker such as Goat, im from eu and most of the sneakers from grailed.com do not ship to eu unfortunately :/. Source: about 1 year ago
  • Ideas for SOFT leather sneakers?
    Well, if you want SOFT rather than soft, then imo you have to go higher in price than $350 (except if you can find second hand). I have two pairs of Oliver Cabell - one white low top and one GAT. The low top one ($220 right now on sale) is very comparable to the original white Achilles CP that I've tried so that doesn't fit the bill for you. The GAT one, which is a copy of Maison Margiela's original 'Replica'... Source: about 1 year ago
  • Cartier Rugby Long Sleeve
    Damn, that's fly. This sent me down a rabbit hole. Tied to the Snow Polo World Cup, held in St. Moritz. I only saw a Medium that sold on grailed.com, no larges anywhere. Next chance may be January 2024. It held 1/26 through 1/28. Happy hunting. Source: about 1 year ago
  • What are some shoes that guys wear?
    I'm twice that age but I know a bunch of relatives that age, take a look on flightclub.com or grailed.com. Source: about 1 year ago
  • How should I file a claim in my case?
    Bought two jackets on grailed.com for ~$400. I received tracking, two weeks later they are still "Your order will be shipped soon." and I found out the tracking numbers don't actually exist. The seller has been banned from the platform and others have left reviews stating they filed claims. Source: over 1 year ago
View more

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

What are some alternatives?

When comparing Grailed and Intercom, you can also consider the following products

The RealReal - The RealReal is the leader in authenticated luxury consignment.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

StockX - Stock market for buying/selling limited edition sneakers

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Vestiaire Collective - Vestiaire Collective – Buy & Sell Pre-Owned Fashion app allows users to access an extensive collection of a large number of second-hand fashion pieces.

Drift - A messaging app that helps you grow your business.