Software Alternatives, Accelerators & Startups

Google Workspace VS Intercom

Compare Google Workspace VS Intercom and see what are their differences

Google Workspace logo Google Workspace

Google's encompassing suite of cloud-based business apps.

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • Google Workspace Landing page
    Landing page //
    2023-10-22
  • Intercom Landing page
    Landing page //
    2023-07-05

Google Workspace videos

G Suite Business Review – Top 5 Reasons To Use Google Apps For Business (Digital Agencies)

More videos:

  • Review - G Suite vs. Free Google Apps | What is the difference?
  • Review - How We're Using G Suite as a Business? (G Suite Business Solutions Review)

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to Google Workspace and Intercom)
Productivity
100 100%
0% 0
Customer Support
0 0%
100% 100
Project Management
100 100%
0% 0
CRM
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Google Workspace and Intercom

Google Workspace Reviews

10 Best Alternatives to Microsoft Outlook to Try in 2023
Any worthwhile list covering Outlook alternatives needs to begin with Gmail, or its paid version, Google Workspace. The abundance of Google services that seamlessly integrate into email, excellent accessibility, and an intuitive email search feature make it a good option for most personal and business users.
Source: mysignature.io
11 Top Outlook Alternatives to Try
Gmail is a free email service from Google that consistently ranks highly among free email clients. Google Workspace is the G Suite business version. With Google Workspace, an administrator can create, edit, and delete accounts within their organization.
Source: kinsta.com
The BEST Email Hosting Providers for Small Business in 2021
G Suite is Google’s hosted email service that provides smart cloud search functionalities, top-of-the-line security layers, and administrative control. Getting started with Google email hosting is easy. All you need to do is input some information, such as administrator contact and size of the company, after which you will need to associate a domain to your account. When you...
6 Contenders for Best Microsoft Exchange Alternative
Any list of Exchange alternatives would be incomplete without G Suite, Google’s collaboration and productivity software suite. Although its vast array of applications makes it a more fitting analogue for Office 365 than Exchange alone, Gmail — a cloud-based email server included in G Suite — is a leading competitor for both Exchange Server and Exchange Online. For the...
15 Best Email Hosting for Small Business (2019)
G Suite offer email addresses with your custom domain name (@yourcomapny.com). You can add up to 30 email alias for a Gmail account. Google provides 24/7 phone and email supports to G Suite customers. Refer to the migration guide to import your email messages, contacts, calendars into G Suite.

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
10 best Manychat alternatives in 2024 (free & paid)
Intercom is a solution that provides a customer experience across automation and human support. You can use it to automate some repetitive customer questions and tasks, send proactive messages, free up your team, and save resources. Intercom lets you respond to customer inquiries in the channel they arise or the channel that they prefer.
Source: chatfuel.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
But I have to point out that the features that Intercom does provide are very user-friendly and easy to use. If you are currently using Intercom’s messaging widget already, it is really easy to implement and use Product Tours and start decreasing churn rates.
Source: userguiding.com
Top 10 Lead Generation Agencies In 2023
Intercom is not like other lead generation companies; it provides a Conversational Relationship Platform to manage dealings with current and prospective customers. This is an exceptional instrument for connecting with website guests and transforming them into leads. Utilizing Intercom’s live chat and other tools, you can generate leads from your website.

Social recommendations and mentions

Based on our record, Google Workspace should be more popular than Intercom. It has been mentiond 54 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Google Workspace mentions (54)

  • Creating unlimited free domain emails
    To create custom domain emails, one of the easiest options is to use a paid service like Google Workspace or Microsoft 365. However, these services can be expensive, especially if you have created many apps and are yet to find paying users. For such use cases, the Cloudflare + Gmail combination works perfectly without any cost involved. In this blog, we will discuss how to create domain emails. In this blog, let... - Source: dev.to / 10 days ago
  • Maximizing ROI: Content Operations and Headless CMS - hack you can't miss
    Google Workspace, is a cloud-based productivity suite developed by Google. It includes various collaborative tools such as Gmail, Google Drive, Google Docs, Google Sheets, Google Slides, Google Meet, and Google Calendar, among others. - Source: dev.to / 2 months ago
  • Ask HN: How do you manage your “family data warehouse”?
    My approach is to look at contents as data-first with tools on the top. A few simple patterns of file systems manage this. Right now, I use Dropbox[1] as a primary container, with a family’s Google Workspace[2] account to augment when it needs spreadsheets, documents, forms, etc. I use Insync[3] to convert and back up a copy in open formats for all documents from Google Workspace. I have been doing this for quite... - Source: Hacker News / 8 months ago
  • Unveiling the Mystery: Why Your Google Workspace Account Got Suspended
    Let’s explore the common reasons behind Google Workspace account suspensions in more detail. Source: 10 months ago
  • Precaution to Take While Deleting Google Workspace Account
    Deleting your Google Workspace account doesn’t have to be a daunting task. Source: 10 months ago
View more

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

What are some alternatives?

When comparing Google Workspace and Intercom, you can also consider the following products

Microsoft 365 - Boost your productivity with reliable access anywhere with services like email, calendar, file sharing, meetings, instant messaging, and Office Online

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Slack - A messaging app for teams who see through the Earth!

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Trello - Infinitely flexible. Incredibly easy to use. Great mobile apps. It's free. Trello keeps track of everything, from the big picture to the minute details.

Drift - A messaging app that helps you grow your business.