Freshdesk
Zendesk
Intercom
LiveAgent
HelpScout
Zoho Desk
Salesforce Service Cloud
Kayako
pkgsrc
Conda
Homebrew
Yay
Portage
Nix
Docker
BBEdit
Freshdesk pkgsrcFreshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Freshdesk might be a bit more popular than pkgsrc. We know about 12 links to it since March 2021 and only 11 links to pkgsrc. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: over 2 years ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: over 2 years ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: over 3 years ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 3 years ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: about 4 years ago
> Most open source software packages are also compiled for BSD variants, they switched to 64 bit time_t a long time ago and reported back upstream any problems. * NetBSD in 2012: https://www.netbsd.org/releases/formal-6/NetBSD-6.0.html * OpenBSD in 2014: http://www.openbsd.org/55.html For packaging, NetBSD uses their (multi-platform) Pkgsrc, which has 29,000 packages, which probably covers a large swath of... - Source: Hacker News / about 1 year ago
> https://pkgsrc.smartos.org/install-on-macos/ Note that Pkgsrc is a NetBSD-derived project. * https://pkgsrc.org The Joyent folks leveraged it to allow their customers, who were perhaps not as familiar with Solaris/SmartOS, a larger pool of packages. Pkgsrc was running on Solaris before Joyent, Joyent built on top of it. - Source: Hacker News / about 2 years ago
Https://pkgsrc.org/ from netbsd runs on many systems. - Source: Hacker News / about 2 years ago
It seems according to pkgsrc.org that pkgin might follow the PKG_PATH environment variable. You're supposed to set PKG_PATH="http://cdn.NetBSD.org/pub/pkgsrc/packages/NetBSD/$(uname -p)/$(uname -r|cut -f '1 2' -d.)/All/", and according to uname(1), -p gives the processor architecture and -r gives the operating system [kernel] release. Source: over 3 years ago
It seems like pkgsrc.org hasnโt got the news yet. Source: over 3 years ago
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Conda - Binary package manager with support for environments.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Homebrew - The missing package manager for macOS
LiveAgent - LiveAgent is a fully-featured live chat and help desk software with AI functions. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
Yay - Yay is an AUR helper written in go, based on the design of yaourt, apacman and pacaur.