Freshdesk
Zendesk
Intercom
LiveAgent
HelpScout
Zoho Desk
Salesforce Service Cloud
Kayako
Launchdeck
DeployBot
Buddy
Fundseek
PitchFit
Wellfound
SeedInvest
DeployHQ
We believe in the impact an individual can make by writing great software, and we strive to help developers do so by making their lives a little bit easier - by providing an ideal and stress-free developer workflow.
Launchdeck is our answer to the complicated process of deployment. Itโs an automated code deployment tool with a super-clear user interface and various smart features thatโll do the tedious work for you.
Freshdesk LaunchdeckFreshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Freshdesk seems to be a lot more popular than Launchdeck. While we know about 12 links to Freshdesk, we've tracked only 1 mention of Launchdeck. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: over 2 years ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: over 2 years ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 3 years ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 3 years ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: about 4 years ago
Https://launchdeck.io Launchdeck is an automated deployment service which lets you easily publish sites and applications from a Git repository to a server. Source: over 5 years ago
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
DeployBot - Push. Build. Deploy! Instantly build and ship code anywhere in one consistent process for your entire team.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Buddy - The simplest CI/CD tool ever made, acclaimed by top developers worldwide. It uses delivery pipelines to build, test and deploy software. Pipelines are created with over 100 ready-to-use actions, that can be arranged in any way.
LiveAgent - LiveAgent is a fully-featured live chat and help desk software with AI functions. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
Fundseek - Empowering Startup: Unleashing Opportunities, Data & Success
