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DeployBot VS Freshdesk

Compare DeployBot VS Freshdesk and see what are their differences

DeployBot logo DeployBot

Push. Build. Deploy! Instantly build and ship code anywhere in one consistent process for your entire team.

Freshdesk logo Freshdesk

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
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  • DeployBot Landing page
    Landing page //
    2023-03-02

DeployBot makes deployment simpler, faster and easier without the added complexity of a full Continuous Integration system. It creates a straightforward and consistent process for the entire team to deploy code anywhere there’s an integration or open interface protocol.

DeployBot saves time by executing the necessary preset scripts and commands, like when you’re minifying code, updating assets on a CDN, or installing dependencies. Keep everyone in the loop with DeployBot. On every deployment, it sends a notification over your favorite messenger, including Slack. Plus you’ll never need to manually track changes again. So if you do have a problematic release, you can quickly roll it back.

DeployBot works in combination with GitHub, Bitbucket, GitLab, or any other Git repository. It’s also compatible with Amazon’s AWS, DigitalOcean, heroku, Shopify, and others (cloud providers like Google Cloud and Microsoft Azure coming soon).

  • Freshdesk Landing page
    Landing page //
    2022-01-28

DeployBot videos

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Freshdesk videos

Best Free Helpdesk Ticket System - Freshdesk Setup Tutorial, How I Use It, Why You Should....

More videos:

  • Demo - Freshdesk Mint Demo: Understanding the basics of the helpdesk
  • Review - Freshdesk Mint Overview
  • Review - Freshdesk Review: Is It Good?
  • Review - Freshdesk vs Zendesk: Choosing Between the Leaders on the Market
  • Review - Freshdesk Review: Client Friendly Ticketing System
  • Review - Freshdesk Review 2022 | Best Customer Service Software
  • Review - Freshdesk Review

Category Popularity

0-100% (relative to DeployBot and Freshdesk)
Continuous Integration
100 100%
0% 0
Customer Support
0 0%
100% 100
DevOps Tools
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare DeployBot and Freshdesk

DeployBot Reviews

35+ Of The Best CI/CD Tools: Organized By Category
You can use DeployBot to build your code. It will fetch dependencies from repositories such as Node.JS, Composer, and NPM. It has New Relic and Bugsnag integration, which helps you keep a close eye on the stability of your deployments. DeployBot also integrates with services such as Slack to deliver automatic notifications.

Freshdesk Reviews

  1. Does what it says on the box

    Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

    My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

    🏁 Competitors: HelpScout, Zendesk
    👍 Pros:    Straightforward|Free basic plan
    👎 Cons:    Missing a feature

alternatives to Tawk.to - Tiledesk Free Live Chat
Freshdesk is a powerful customer service software that offers Freshchat. It is among the best alternatives to Tawk.to, which provides other tools too, and indeed it is an all-inclusive tool in the customer service industry. Like Tawk.to, it doesn’t support on-premise and is not open-source, but it supports automation and many helpful integrations like WhatsApp and Facebook...
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Some features offered by Freshdesk include automated workflows and field service management. It’s also a metric-rich platform that provides useful reports. Of course, it offers live chat but also ticketing, email, and phone support. The AI-powered chatbot is well-regarded by customers, but some of its other features are even more widely appreciated.
Source: www.tidio.com
11 Best Customer Service Software & Apps You Need in 2022
Freshdesk is another leading customer service software provider with robust features such as omnichannel service, shared inbox, and chatbots. Launched in 2010, Freshdesk now has more than 50,000 customers, including 7-Eleven, The University of Sydney, and Bridgestone.
Source: krisp.ai
10 Best Call Center Software (December 2022)
Freshdesk’s Contact Center (formerly known as Freshcaller) is built especially for smaller businesses, and it shows in its pricing structure but also in its limitations. To be fair, Freshdesk offers a lot of features even in its low-tier plans. We focused on Freshdesk Omnichannel plans, and the lowest tier gives you all the features in the basic Growth plan, such as voice...
Source: www.forbes.com
Top IT Management Software 2021
Additionally, Freshdesk offers an AI chat option, so your customers and employees help themselves and reduce the time your agents have to spend with them. Their Freddy AI solution delivers automatic and precise answers to questions for faster resolutions. In the knowledge base, Freshdesk provides automatic suggestions to help clients and team members find answers faster.

Social recommendations and mentions

Based on our record, Freshdesk should be more popular than DeployBot. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

DeployBot mentions (4)

  • Top 10 Software Deployment Tools for 2022
    DeployBot makes deployment simpler and faster without the added complexity of a full Continuous Integration system. The tool creates a straightforward and consistent process for the entire IT team to deploy code anywhere there's an integration or open interface protocol. DeployBot saves time by executing the necessary preset scripts and commands, like when you're updating assets on a CDN, minifying code, or... - Source: dev.to / almost 2 years ago
  • GitHub Deploy on Live Site
    Anyways… check out - https://deploybot.com - makes life very easy! Source: about 2 years ago
  • Siteground Git integration only for GoGeek? Wow.
    I use https://gitftp-deploy.com/ for my personal projects, and https://deploybot.com/ at work. Both will work fine with Siteground, or just about any other host. Source: almost 3 years ago
  • Anyone is using a tool to deploy your app to shared hosting providers?
    DeployBot should handle shared hosting, via either FTP or SSH as I recall. They're also building in some pre-build tools, and running commands on the server can be configured as well. Source: about 3 years ago

Freshdesk mentions (12)

  • Moog support?
    When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago
  • CMS with ticketing support
    What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago
  • Need help picking a ticketing system
    Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
  • Beware, read carefully and make conclusions
    Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
  • What Ticket Systems do ya'll use?
    We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
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What are some alternatives?

When comparing DeployBot and Freshdesk, you can also consider the following products

Codeship - Codeship is a fast and secure hosted Continuous Delivery platform that scales with your needs.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Jenkins - Jenkins is an open-source continuous integration server with 300+ plugins to support all kinds of software development

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

CircleCI - CircleCI gives web developers powerful Continuous Integration and Deployment with easy setup and maintenance.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.