Freshdesk
Zendesk
Intercom
LiveAgent
HelpScout
Zoho Desk
Salesforce Service Cloud
Kayako
Hover
Namecheap
GoDaddy
PorkBun
Gandi.net
NameSilo
Apple
POP.co
FreshdeskFreshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Hover should be more popular than Freshdesk. It has been mentiond 20 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: over 2 years ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: almost 3 years ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: over 3 years ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 3 years ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: about 4 years ago
I wanted to like Porkbun but failed to buy a .io domain through them because of technical problems on their end. Their website is also a bit programmer-y and I wouldn't recommend them to anyone non-technical. (Eg UX of login flow includes "Leave password blank if using a passkey or passwordless login.") I ended up using http://hover.com. - Source: Hacker News / about 2 years ago
For my .ie domains I use blacknight, hate it but cant be bothered to change, for everything else I use hover.com. They havnt caused me any problems but I don't actually use them for dns thats just where buy the domain. Source: about 3 years ago
Hey, I am currently creating a multilingual website with Polylang and I want to use two domains. How do I need to setup the domains for it to work? I bought the domains on hover.com and I use Siteground as my hoster, so I changed the nameservers from hover to Siteground for both domains. What else do I need to setup and where exactly? Is this forum the right one to ask for this? If not which one is? Source: over 3 years ago
At first I was trying to get the hover.com emails to work but their support even recommended going with someone else so I went with MailGun but now I feel like I've either done something wrong from the beginning and need to redo it all or I simply just don't understand what it is I need to do. Source: over 3 years ago
Beware of "free" domain names or hosting with domain name. It's important that you and you only, control your domain name. If you get a "free" name with a hosting service, you may be tied to that service, no matter how lousy or expensive they become, because they control your domain name. I'm a semi-retired web developer. I recommend hover.com for domain names and Siteground.com for WordPress hosting. And... Source: almost 4 years ago
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PorkBun - Porkbun is an amazingly awesome ICANN accredited domain name registrar based out of Portland, OR. We're different, we're easy, and we're affordable. Use us, you won't be sorry. If you don't use us we'll be sad, but we'll still love you.