Freshdesk Reviews

1. Brian Howard

   · Owner at BarSight · about 4 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   Competitors: HelpScout, Zendesk

   Pros:    Straightforward|Free basic plan

   Cons:    Missing a feature

GitHub Desktop Reviews

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: over 2 years ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: almost 3 years ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: over 3 years ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 3 years ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: about 4 years ago

GitHub Desktop mentions (136)

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  Optional: You can also download GitHub Desktop (https://desktop.github.com) if you prefer a GUI version, but this guide focuses on Git Bash to understand the basics. - Source: dev.to / 8 months ago

• How to Fix the Issue of Not Being Able to View Your GitHub Account on Other Devices

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• 12 Steps to Organize and Maintain Your Python Codebase for Beginners

  I’m not going to dive into Git commands here — you can find plenty of tutorials online. If you’re not a fan of using the plain terminal CLI, you can also manage repositories with tools like GitHub Desktop or SourceTree, which provide a more visual, intuitive interface. - Source: dev.to / almost 2 years ago

• File Governance and Versioning in Corticon BRMS

  Using terminal commands isn’t necessary for basic adoption of Git with Corticon Studio files, though. There are various tools that will allow us to bypass the command line when defining rules, including the built-in Eclipse plugin for Git version control. If you’ll be storing your assets on GitHub, though, an even easier solution is GitHub Desktop, a free desktop software that GitHub offers. It can be used in... - Source: dev.to / almost 2 years ago

• An Introduction to Nix for Ruby Developers

  Nix currently is akin to git's "porcelain": powerful but esoteric. However, much like git evolved into exoteric, user-friendly tools such as git-flow, GitHub Desktop, and Tower to become user-friendly, many developers are building abstractions, wrappers, and utilities to simplify Nix usage. Let's briefly look at a few of these tools now. - Source: dev.to / about 2 years ago