Freshdesk Reviews

1. Brian Howard

   · Owner at BarSight · about 4 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

FastAPI Reviews

1. Kurslog team

   · Working at Kurslog · 3 months ago

   When our backend team needs to build services for data parsing, aggregators, or high-load APIs, FastAPI is our absolute go-to choice. It completely lives up to its name-development speed is outstanding.

   The combination of Pydantic for data validation and built-in async support keeps our shared codebase clean, strictly typed, and reliable. But the biggest highlight for our cross-functional team is the automatic generation of interactive OpenAPI (Swagger) documentation. Our frontend and mobile developers no longer have to wait for backend engineers to manually update API docs; everything stays perfectly in sync automatically. It has drastically improved our team's communication and delivery speed.

   🏁 Competitors: Django, Flask, ExpressJS, Nest.js, Spring Boot

   👍 Pros:    Blazing fast performance (on par with nodejs and go)|Native asynchronous support out of the box|Automatic, interactive documentation generation (swagger/redoc)|Strict typing and data validation with pydantic

   👎 Cons:    Smaller plug-and-play ecosystem compared to older frameworks like django|Requires our architects to design the project structure and directory layout from scratch

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: over 2 years ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: over 2 years ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 3 years ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 3 years ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: about 4 years ago

FastAPI mentions (311)

• Shipping Sovereign SDK: Cryptographic Forensic Receipts and the End of the AI "Prose Tax"

  The Sovereign SDK is a Python-native framework designed to minimize prose overhead while generating ironclad, cryptographic execution receipts for AI agents, complete with drop-in FastAPI/Starlette ASGI middleware. - Source: dev.to / about 2 months ago

• 5-Minute AI Jobs and Closed Tabs — Why We Built Replay-Then-Tail SSE

  We had a feature in production where a single user request could run for five-plus minutes — fetch documents, chunk them, hit an LLM per chunk, synthesize a final answer. We did the obvious thing first: a FastAPI handler that ran the pipeline and streamed progress back to the browser over Server-Sent Events. - Source: dev.to / 2 months ago

• FastAPI With LangChain and MongoDB

  FastAPI is a Python framework for building APIs quickly, efficiently, and with very little code. - Source: dev.to / 3 months ago

• I Built A " CrowdSense AI " : A Scalable, Context-Aware Platform for Smart Stadiums

  Backend: Python-based FastAPI for its asynchronous I/O capabilities and rapid JSON serialization. - Source: dev.to / 3 months ago

• Async PyMongo in FastAPI

  FastAPI is a high-performance web framework that is production-ready and designed for building APIs in python, with roots embedded in asynchronous programming. It embraces Python’s asyncio model as its core principle rather than treating it as optional. This design choice gives FastAPI leverage for I/O bound workloads such as db access, external API calls and real-time data streaming. - Source: dev.to / 3 months ago