Freshdesk
Zendesk
Intercom
LiveAgent
HelpScout
Zoho Desk
Salesforce Service Cloud
Kayako
Cppcheck
Clang Static Analyzer
Coverity Scan
lgtm.com
SonarQube
VisualCodeGrepper
Flawfinder
Parasoft C/C++test
FreshdeskCppcheck is recommended for C/C++ developers and development teams, particularly those responsible for maintaining large codebases or projects where code quality and reliability are paramount. It is also beneficial for educational purposes, where students and new developers can learn about potential pitfalls in C/C++ programming.
Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Freshdesk might be a bit more popular than Cppcheck. We know about 12 links to it since March 2021 and only 10 links to Cppcheck. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: over 2 years ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: almost 3 years ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: over 3 years ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 3 years ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: about 4 years ago
I dedicated Sunday morning to going over the documentation of the linters we use in the project. The goal was to understand all options and use them in the best way for our project. Seeing their manuals side by side was nice because even very similar things are solved differently. Cppcheck is the most configurable and best documented; JSON Lint lies at the other end. - Source: dev.to / over 2 years ago
Using infer, someone else exploited null-dereference checks to introduce simple affine types in C++. Cppcheck also checks for null-dereferences. Unfortunately, that approach means that borrow-counting references have a larger sizeof than non-borrow counting references, so optimizing the count away potentially changes the semantics of a program which introduces a whole new way of writing subtly wrong code. Source: about 3 years ago
For my own projects, I used cppcheck. You can check out that tool to get a feel. Depending on what industry your in, you might need to follow a standard like Misra. Source: over 3 years ago
Https://cppcheck.sourceforge.io/ (there are many other static analysis tools, I just haven't used them or didn't care for them). Source: over 3 years ago
Sounds like something that could simply be communicated with the team that writes the tests. Unless you have dozens of such classes. In that case, you could just use e.g. Cppcheck and add a rule (regular expression) that searches for usages of the forbidden classes. Source: over 3 years ago
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Clang Static Analyzer - The Clang Static Analyzer is a source code analysis tool that finds bugs in C, C++, and Objective-C...
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Coverity Scan - Find and fix defects in your Java, C/C++ or C# open source project for free
LiveAgent - LiveAgent is a fully-featured live chat and help desk software with AI functions. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
lgtm.com - lgtm.com is a platform for code analytics.
