
Freshdesk
Zendesk
Intercom
LiveAgent
HelpScout
Zoho Desk
Salesforce Service Cloud
Kayako
Chrome DevTools
Firefox Developer Tools
GitHub
HTTP Debugger
Fiddler
VS Code
Charles Proxy
puppeteer
FreshdeskFreshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Chrome DevTools should be more popular than Freshdesk. It has been mentiond 55 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: over 2 years ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: almost 3 years ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: over 3 years ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 3 years ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: about 4 years ago
You hit a bug. You open the logs. You switch to the code. You check the database. You open the browser dev tools (like Chrome DevTools). You go back to the logs. Every switch costs you mental context. Studies show it takes 15–25 minutes to regain deep focus after a context switch. A single debugging session can involve dozens of them. - Source: dev.to / 6 months ago
Familiarize yourself with two built-in tools you will use repeatedly. First, Chrome's internal task manager, which you open with Shift+Esc on Windows and Linux or through the Window menu on macOS. Second, the DevTools Performance panel, accessible via F12 or Cmd+Option+I on Mac. Both of these are essential for diagnosing which specific tab, extension, or process is responsible for the slowdown you are experiencing. - Source: dev.to / 6 months ago
The copy() function is a DevTools-specific API documented in the Chrome DevTools reference. It writes directly to the system clipboard. For a broader look at what DevTools offers, check out the browser developer tools overview on zovo.one. - Source: dev.to / 6 months ago
YouTube uses infinite scrolling to load new elements on the page, similar to what we discussed in the corresponding article from the Apify team. Let's look at how this works using DevTools and the Network tab. - Source: dev.to / about 1 year ago
Let's look at what happens under the hood when we scroll a TikTok page. I recommend studying network activity in DevTools to understand what requests are going to the server. - Source: dev.to / over 1 year ago
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Firefox Developer Tools - Examine, edit, and debug HTML, CSS, and JavaScript on the desktop and on mobile.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
GitHub - Originally founded as a project to simplify sharing code, GitHub has grown into an application used by over a million people to store over two million code repositories, making GitHub the largest code host in the world.
LiveAgent - LiveAgent is a fully-featured live chat and help desk software with AI functions. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
HTTP Debugger - Debug HTTP API calls to a back-end and between back-ends. Easy of use, clean UI, and short ramp-up time. Not a proxy, no network issues!