Freshdesk
Zendesk
Intercom
LiveAgent
HelpScout
Zoho Desk
Salesforce Service Cloud
Kayako
Captain Stack
GitHub Copilot
Tabnine
Amazon CodeWhisperer
Visual Studio IntelliCode
Codeium
GPT-Code-Clippy
Kite
FreshdeskFreshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Freshdesk should be more popular than Captain Stack. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: over 2 years ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: almost 3 years ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: over 3 years ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 3 years ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: about 4 years ago
I caught up with Hieu Nguyen (@hieunc) of ishim, Rebit, Captain Stack, and more. He told me exactly how he made his first sale for ishim within five days of kicking off development, and another $1K+ within a month. Source: about 3 years ago
In fact, many have pointed out that Copilot’s process of looking up code based on its expected constraints is similar to one that a developer might experience by searching StackOverflow for code snippets. Funnily, some thought the idea so similar they decided to build an alternative VSCode plugin to Copilot that simply looks up StackOverflow answers as suggestions. - Source: dev.to / over 4 years ago
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
GitHub Copilot - Your AI pair programmer. With GitHub Copilot, get suggestions for whole lines or entire functions right inside your editor.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Tabnine - TabNine is the all-language autocompleter. We use deep learning to help you write code faster.
LiveAgent - LiveAgent is a fully-featured live chat and help desk software with AI functions. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
Amazon CodeWhisperer - Amazon CodeWhisperer is a machine learning (ML)–powered service that helps improve developer productivity by generating code recommendations based on their comments in natural language and code in the integrated development environment (IDE).