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Desk360 VS ShellNewHandler

Compare Desk360 VS ShellNewHandler and see what are their differences

Desk360

Desk360 is an omnichannel customer support tool that enables to manage all customer requests on one page. It can be integrated into 12 different channels and offers detailed reports on both products and users.

Rating
5.0 · 3 reviews
Pricing
Open source Freemium Free trial
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Alternatives Is it good?
ShellNewHandler

SourceForge.net: ShellNewHandler details page

Rating
0 reviews
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Alternatives Is it good?
BusinessLOG SOC
A centralized log management and SIEM platform built for compliance, auditing, anomaly detection, and infrastructure visibility. sponsored
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, ShellNewHandler seems to be more popular. It has been mentioned 2 times since March 2021.

social mentions
0 vs 2
Customer Support popularity
100% vs 0%

Base details

Website, pricing, platforms and company facts side by side.

Desk360
ShellNewHandler
Website desk360.com sourceforge.net
Pricing
Open source Freemium Free trial Official pricing
—
Listed in
Customer Support Customer Service Customer Experience Management Customer Interaction +1
Cloud Storage Monitoring Tools File Sharing Website Monitoring +1

About Desk360 and ShellNewHandler

In their own words, as submitted to SaaSHub.

Desk360
ShellNewHandler

Desk360 solutions let you create an inbox for your mobile apps or websites, integrate into several channels such as social media sites, WhatsApp etc. with no need for any other software and manage customer communications on a single platform. Way more affordable and user-friendly compared to its...

Read more about Desk360

No description of ShellNewHandler yet.

Features and specs

What each product offers, as listed by its team.

Desk360 5 features
ShellNewHandler 0 features
  • A complete support with 360-degree customer view
  • Ticket system
  • Team Collaboration
  • Reports on Agent Performance and Ticket Volume
  • Mobile SDK in 40 Languages

No features have been listed yet.

Analysis

An editorial look at what each product does well and who it suits.

Desk360
ShellNewHandler

No analysis of Desk360 yet.

Overall verdict

  • ShellNewHandler is a niche, lightweight utility hosted on SourceForge designed to give users more control over the Windows 'New' context menu (the ShellNew menu). It can be considered good for its specific narrow use case, but it is an older, minimally maintained tool that may not suit all users, especially those on modern Windows versions.

Why this product is good

  • Provides direct control over customizing the Windows right-click 'New' menu, allowing users to add or remove file type entries
  • Lightweight and free, without bundled bloatware typical of some other free utilities
  • Simple and focused in scope, making it easy to understand for its specific purpose
  • Open distribution via SourceForge allows transparency and no-cost access

Recommended for

  • Power users who want to declutter or customize the Windows New context menu
  • IT administrators managing standardized desktop environments across multiple machines
  • Users comfortable with older utility-style tools and Windows registry-related tweaks
  • Not recommended for casual users seeking modern, actively supported software with regular updates

Videos

Walkthroughs and reviews on video.

Desk360 2 videos + Add
ShellNewHandler 0 videos + Add

Desk360 - Promotional Video

More videos

  • - Desk360 - Omnichannel Customer Support Platform

No ShellNewHandler videos yet. You could help us improve this page by suggesting one.

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Desk360
ShellNewHandler
100% 100%
Customer Support
0% 0%
0% 0%
Website Monitoring
100% 100%
100% 100%
Customer Service
0% 0%
0% 0%
Monitoring Tools
100% 100%

User comments

Share your experience with using Desk360 and ShellNewHandler. For example, how are they different and which one is better?

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

Desk360 5.0 · 3 reviews
ShellNewHandler no reviews yet
  • Highly Recommended!
    SaaSHub review
    · Oct 2020

    I can manage all my customer feedback and reviews in one platform thanks to Desk360! I don’t need to check my support mail, App Store or any other feedback channels. The dashboard is very easy to use. I don’t get lost...

  • Totally satisfied!
    SaaSHub review
    · Oct 2020

    Desk360 is a great solution to manage all your customer feedbacks/reviews in one place. Easy to use and price is quite reasonable (at least for now). I had a trial for 1 month and can recommend to everyone especially...

  • Nice Platform!
    SaaSHub review
    · Oct 2020

    I'm a utility app owner, and there are 25K MAU's itself. We've been struggling to get over with the issues from our users that they reach us from many channels such as; Facebook, Twitter, e-mail, the...

We have no reviews of ShellNewHandler yet. Be the first one to post

Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

Desk360 0 mentions
ShellNewHandler 2 mentions

Tracking Desk360 since Mar 2021.

  • I recently got libreoffice, but now the new option in right click looks like a mess. Can someone help me get rid of them please?
    Use Shell New Handler. Run the portable app and simply untick the items you don't want to appear in your new context menu. Source: about 4 years ago
  • This menu should be easy to add/remove programs to... Who is really creating Access Databases from this menu often enough to keep it here? (Not me!) Is there an easy way to edit this?
    I've always used ShellNewHandler for this. It's a really simple portable utility that allows you to remove most of the items from that menu. Tested it out on Windows 11 and it's still compatible. Source: over 5 years ago

Alternatives to Desk360 and ShellNewHandler

When comparing Desk360 and ShellNewHandler, you can also consider the following products.

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