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CSS Peeper VS Freshdesk

Compare CSS Peeper VS Freshdesk and see what are their differences

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CSS Peeper logo CSS Peeper

Smart CSS viewer tailored for Designers.

Freshdesk logo Freshdesk

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
  • CSS Peeper Landing page
    Landing page //
    2023-06-30
  • Freshdesk Landing page
    Landing page //
    2022-01-28

CSS Peeper features and specs

  • User-Friendly Interface
    CSS Peeper features a clean and intuitive interface that makes it easy for designers and developers to quickly understand the CSS of any website without diving into the code.
  • Quick Inspection
    The tool allows for rapid inspection of CSS properties directly from the browser, enabling users to analyze styles more efficiently than traditional methods.
  • Extracts Colors and Assets
    CSS Peeper automatically extracts color palettes and assets from web pages, providing immediate access to crucial design elements.
  • Browser Extension
    Available as a Chrome extension, CSS Peeper is easy to install and use, integrating smoothly into the workflow of many web professionals.
  • Time-Saving
    By simplifying the process of inspecting and extracting CSS properties, CSS Peeper saves valuable time for developers and designers.
  • No Coding Required
    The tool eliminates the need for manual coding when examining CSS, making it accessible to non-developers.

Possible disadvantages of CSS Peeper

  • Limited Browser Support
    Currently, CSS Peeper is only available as a Chrome extension, limiting its use for those who prefer or require other browsers like Firefox or Safari.
  • Not Comprehensive
    While CSS Peeper is quick for basic analysis, it may not provide comprehensive details or control for advanced CSS inspection tasks that developers might need.
  • Dependency on Extension
    Reliance on a browser extension means that users must install and maintain the extension, which may not be preferred in all environments, especially restricted or managed systems.
  • Privacy Concerns
    As with any browser extension, there are potential privacy concerns, particularly in terms of what data the extension might access or share.
  • Performance Impact
    Installing too many extensions, including CSS Peeper, can potentially impact browser performance, causing slower load times and increased resource usage.

Freshdesk features and specs

  • User-Friendly Interface
    Freshdesk features an intuitive, easy-to-navigate interface, making it accessible for users of all technical skill levels. The streamlined design helps improve productivity and reduces the time needed for training.
  • Comprehensive Feature Set
    Freshdesk offers a wide range of features including ticketing, automation, analytics, and integrations. These tools help businesses manage their customer support operations efficiently.
  • Multi-Channel Support
    Freshdesk supports various communication channels such as email, phone, chat, social media, and more, enabling businesses to provide seamless customer service across multiple platforms.
  • Customizable
    The platform allows for a high degree of customization, enabling businesses to tailor the software to fit their specific needs with custom workflows, fields, and rules.
  • Scalability
    Freshdesk is suitable for businesses of all sizes, from small startups to large enterprises. Its scalable nature means you can add more features and functionalities as your business grows.
  • Reliable Support
    Freshdesk offers reliable customer support to its users. Support channels include live chat, email, and a comprehensive knowledge base, ensuring issues are resolved promptly.

Analysis of CSS Peeper

Overall verdict

  • Overall, CSS Peeper is considered a good tool for designers who want a straightforward, user-friendly way to explore the CSS of websites. It simplifies the process of understanding the styling of web pages, offers a visually appealing interface, and is particularly praised for making design exploration accessible without requiring deep technical knowledge.

Why this product is good

  • CSS Peeper is a browser extension designed for designers, offering an intuitive way to inspect and analyze the styles of websites. It provides a clean and simple interface, making it easier to extract CSS styles without being overwhelmed by the complexity of developer tools. The tool also allows users to quickly access color palettes, font details, and other design assets, which is especially useful for designers looking to understand and replicate design elements.

Recommended for

  • Web Designers
  • UI/UX Designers
  • Front-end Developers looking for design insights
  • Design students learning about web interfaces
  • Designers seeking inspiration from existing websites

Analysis of Freshdesk

Overall verdict

  • Freshdesk by Freshworks is considered a good customer support software by many users.

Why this product is good

  • User-Friendly Interface: Freshdesk offers an intuitive and easy-to-navigate interface that simplifies customer support management.
  • Scalability: It provides solutions suitable for small businesses to larger enterprises, offering scalability as business needs grow.
  • Rich Features: The software comes with a wide array of features such as ticketing, automated workflow, self-service portals, and multi-channel communication.
  • Integration Capabilities: Freshdesk integrates seamlessly with a variety of third-party applications, enhancing its functionality and adaptability.
  • Affordability: Compared to other customer support platforms, Freshdesk offers competitive pricing with a range of plans to suit different budgets.
  • Positive Customer Reviews: Many users highlight Freshdesk’s customer support and consistent performance as strong points.

Recommended for

  • Small to Medium-sized Businesses: Due to its cost-effectiveness and scalability, Freshdesk is well-suited for SMEs.
  • Customer Support Teams: For teams aiming to streamline their support operations with a reliable ticketing system.
  • Businesses Requiring Multi-Channel Support: Companies that need to manage inquiries from multiple communication channels efficiently.
  • Startups: Offers the necessary tools without overwhelming complexity, making it ideal for growing teams.

CSS Peeper videos

+ Add

CSS Peeper: new tool for Web Designers

Freshdesk videos

+ Add

Best Free Helpdesk Ticket System - Freshdesk Setup Tutorial, How I Use It, Why You Should....

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  • Review - Freshdesk Review: Client Friendly Ticketing System
  • Review - Freshdesk Review 2022 | Best Customer Service Software
  • Review - Freshdesk Review

Category Popularity

0-100% (relative to CSS Peeper and Freshdesk)

CSS Peeper

Freshdesk

Developer Tools
100 100%
Developer Tools
0% 0
Customer Support
0 0%
Customer Support
100% 100
Design Tools
100 100%
Design Tools
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare CSS Peeper and Freshdesk

CSS Peeper Reviews

112 Best Chrome Extensions You Should Try (2021 List)
CSS Peeper is one of the best Chrome extensions for web developers to extract more design and focus less on digging codes. It is intuitive to use. So easy to find an element and its styles on a page than it is with the built-in ‘inspect element’ tool in Chrome browser. CSS Developers who are invariably curious about web designs should use this extension.
Source: www.einsstark.tech

Freshdesk Reviews

  1. Brian Howard
    · Owner at BarSight ·
    Does what it says on the box

    Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

    My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

    🏁 Competitors: HelpScout, Zendesk
    👍 Pros:    Straightforward|Free basic plan
    👎 Cons:    Missing a feature
9 Best Tidio Alternatives Compared
Freshdesk, like Tidio, focuses on delivering efficient customer support solutions with a mix of automation and real-time interaction features. This platform provides a comprehensive help desk with multichannel support, including email, phone, chat, and social media, along with advanced ticketing systems and workflow automation.
Source: www.tidio.com
10 Best Freshdesk Alternatives for Businesses in 2024
Certainly, Freshdesk can prove beneficial for specific businesses, but it may not be suitable for everyone. The extensive list of features, while initially appealing, presents a major challenge, as most teams only utilize a handful of specialized capabilities, rendering the rest unnecessary.
Source: www.bolddesk.com
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If you’re in the market for help desk software, you’ve probably heard of Freshdesk — or maybe you’re already using it. Whatever the case, you might not be aware of how Freshdesk’s competitors compare.
Source: www.helpscout.com
Top 13 Freshdesk alternatives and competitors for 2024
Freshworks offers a suite of cloud-based tools that includes Freshdesk, its customer support software. Freshdesk allows businesses to manage customer requests and handle issues with its ticketing system. It supports multiple channels, like email, phone, and chat. Teams can automate ticket assignments and set automatic email notifications to notify customers of changes to...
Source: www.zendesk.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Freshdesk is a powerful customer service software that offers Freshchat. It is among the best alternatives to Tawk.to, which provides other tools too, and indeed it is an all-inclusive tool in the customer service industry. Like Tawk.to, it doesn’t support on-premise and is not open-source, but it supports automation and many helpful integrations like WhatsApp and Facebook...
Source: tiledesk.com

Social recommendations and mentions

Based on our record, Freshdesk should be more popular than CSS Peeper. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

CSS Peeper mentions (3)

  • Using Adobe XD to find out a website's padding?
    You can indeed inspect the site with your browser's dev tools, or you have some Chrome extensions like: https://csspeeper.com/ that make the process more straightforward. Source: over 2 years ago
  • Your code, stylish
    Think CSS inspection through DevTools impractical or intimidating? CSS Peeper arrives to make inspecting styles easier and more elegant. It also intelligently extracts the site's color palette and makes it easy to export your assets. - Source: dev.to / over 3 years ago
  • 25 Chrome extension for Designers
    @CSSPeeper 🌎 https://csspeeper.com/ CSS peeper is visual version of the chrome developer tools. It's great for designers looking to quickly & easily inspect the CSS from a website. Source: over 3 years ago

Freshdesk mentions (12)

  • Moog support?
    When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: over 1 year ago
  • CMS with ticketing support
    What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: over 1 year ago
  • Need help picking a ticketing system
    Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 2 years ago
  • Beware, read carefully and make conclusions
    Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 2 years ago
  • What Ticket Systems do ya'll use?
    We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 3 years ago
View more

What are some alternatives?

When comparing CSS Peeper and Freshdesk, you can also consider the following products

Tailwind CSS - A utility-first CSS framework for rapidly building custom user interfaces.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

CSS Scan - Instantly check or copy computed CSS from any element for only ~95$

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

CSSViewer - A simple CSS property viewer

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

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