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CSS Scan VS Freshdesk

Compare CSS Scan VS Freshdesk and see what are their differences

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CSS Scan logo CSS Scan

Instantly check or copy computed CSS from any element for only ~95$

Freshdesk logo Freshdesk

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
  • CSS Scan Landing page
    Landing page //
    2023-07-14
  • Freshdesk Landing page
    Landing page //
    2022-01-28

CSS Scan features and specs

  • Ease of Use
    CSS Scan offers an intuitive and user-friendly interface, making it easy for developers of all skill levels to inspect and copy CSS styles directly from the browser.
  • Time-Saving
    It significantly reduces the time needed to debug and replicate styles by allowing quick copying of well-structured CSS rules from any element on the page.
  • Accuracy
    The tool ensures that the copied CSS maintains the exact styling, including computed styles and vendor prefixes, providing high accuracy in replication.
  • Live Edits
    CSS Scan enables live editing of styles, allowing developers to make real-time changes and see the results instantly, which is beneficial for testing and adjustments.
  • Visual Representation
    The extension visually displays how CSS rules are applied, making it easier to understand complex styling hierarchies and cascades.

Possible disadvantages of CSS Scan

  • Cost
    CSS Scan is a paid tool, so there is a financial investment required, which might not be feasible for all developers, especially those working on personal or non-commercial projects.
  • Browser Compatibility
    As a browser extension, its functionality may be limited to supported browsers, potentially excluding users of less common or unsupported browsers.
  • Limited Scope
    While CSS Scan is powerful for copying and analyzing CSS, it does not offer features for editing or managing CSS files directly, requiring another tool or manual intervention for those tasks.
  • Dependency
    Relying on a third-party tool can be a downside if the tool experiences downtime, changes its pricing, or ceases development, leaving users in a difficult position.
  • Privacy Concerns
    Using browser extensions can raise privacy concerns, as they typically have access to the pages you visit; ensuring the trustworthiness of the extension is crucial.

Freshdesk features and specs

  • User-Friendly Interface
    Freshdesk features an intuitive, easy-to-navigate interface, making it accessible for users of all technical skill levels. The streamlined design helps improve productivity and reduces the time needed for training.
  • Comprehensive Feature Set
    Freshdesk offers a wide range of features including ticketing, automation, analytics, and integrations. These tools help businesses manage their customer support operations efficiently.
  • Multi-Channel Support
    Freshdesk supports various communication channels such as email, phone, chat, social media, and more, enabling businesses to provide seamless customer service across multiple platforms.
  • Customizable
    The platform allows for a high degree of customization, enabling businesses to tailor the software to fit their specific needs with custom workflows, fields, and rules.
  • Scalability
    Freshdesk is suitable for businesses of all sizes, from small startups to large enterprises. Its scalable nature means you can add more features and functionalities as your business grows.
  • Reliable Support
    Freshdesk offers reliable customer support to its users. Support channels include live chat, email, and a comprehensive knowledge base, ensuring issues are resolved promptly.

Analysis of CSS Scan

Overall verdict

  • CSS Scan is considered a valuable tool for web developers, particularly for those who frequently work with CSS. Its user-friendly interface and time-saving features make it highly effective for both learning and practical development needs.

Why this product is good

  • CSS Scan is popular among developers because it provides a fast and easy way to inspect and copy CSS styles from any website. It enhances productivity by simplifying the process of understanding and replicating complex styles without manually digging through source code.

Recommended for

  • Front-end developers seeking to understand and replicate existing styles.
  • Web designers aiming to improve their CSS skills through real-world examples.
  • Developers needing to quickly prototype or analyze website designs.
  • Teams looking for an efficient tool to streamline CSS workflows.

Analysis of Freshdesk

Overall verdict

  • Freshdesk by Freshworks is considered a good customer support software by many users.

Why this product is good

  • User-Friendly Interface: Freshdesk offers an intuitive and easy-to-navigate interface that simplifies customer support management.
  • Scalability: It provides solutions suitable for small businesses to larger enterprises, offering scalability as business needs grow.
  • Rich Features: The software comes with a wide array of features such as ticketing, automated workflow, self-service portals, and multi-channel communication.
  • Integration Capabilities: Freshdesk integrates seamlessly with a variety of third-party applications, enhancing its functionality and adaptability.
  • Affordability: Compared to other customer support platforms, Freshdesk offers competitive pricing with a range of plans to suit different budgets.
  • Positive Customer Reviews: Many users highlight Freshdesk’s customer support and consistent performance as strong points.

Recommended for

  • Small to Medium-sized Businesses: Due to its cost-effectiveness and scalability, Freshdesk is well-suited for SMEs.
  • Customer Support Teams: For teams aiming to streamline their support operations with a reliable ticketing system.
  • Businesses Requiring Multi-Channel Support: Companies that need to manage inquiries from multiple communication channels efficiently.
  • Startups: Offers the necessary tools without overwhelming complexity, making it ideal for growing teams.

CSS Scan videos

+ Add

Chrome CSS Viewer CSS Scan 2.0 - All Your CSS Secrets Revealed

More videos:

  • Review - CSS Scan and Microthemer are buddies

Freshdesk videos

+ Add

Best Free Helpdesk Ticket System - Freshdesk Setup Tutorial, How I Use It, Why You Should....

More videos:

  • Demo - Freshdesk Mint Demo: Understanding the basics of the helpdesk
  • Review - Freshdesk Mint Overview
  • Review - Freshdesk Review: Is It Good?
  • Review - Freshdesk vs Zendesk: Choosing Between the Leaders on the Market
  • Review - Freshdesk Review: Client Friendly Ticketing System
  • Review - Freshdesk Review 2022 | Best Customer Service Software
  • Review - Freshdesk Review

Category Popularity

0-100% (relative to CSS Scan and Freshdesk)

CSS Scan

Freshdesk

Developer Tools
100 100%
Developer Tools
0% 0
Customer Support
0 0%
Customer Support
100% 100
Design Tools
100 100%
Design Tools
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare CSS Scan and Freshdesk

CSS Scan Reviews

We have no reviews of CSS Scan yet.
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Freshdesk Reviews

  1. Brian Howard
    · Owner at BarSight ·
    Does what it says on the box

    Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

    My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

    🏁 Competitors: HelpScout, Zendesk
    👍 Pros:    Straightforward|Free basic plan
    👎 Cons:    Missing a feature
9 Best Tidio Alternatives Compared
Freshdesk, like Tidio, focuses on delivering efficient customer support solutions with a mix of automation and real-time interaction features. This platform provides a comprehensive help desk with multichannel support, including email, phone, chat, and social media, along with advanced ticketing systems and workflow automation.
Source: www.tidio.com
10 Best Freshdesk Alternatives for Businesses in 2024
Certainly, Freshdesk can prove beneficial for specific businesses, but it may not be suitable for everyone. The extensive list of features, while initially appealing, presents a major challenge, as most teams only utilize a handful of specialized capabilities, rendering the rest unnecessary.
Source: www.bolddesk.com
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If you’re in the market for help desk software, you’ve probably heard of Freshdesk — or maybe you’re already using it. Whatever the case, you might not be aware of how Freshdesk’s competitors compare.
Source: www.helpscout.com
Top 13 Freshdesk alternatives and competitors for 2024
Freshworks offers a suite of cloud-based tools that includes Freshdesk, its customer support software. Freshdesk allows businesses to manage customer requests and handle issues with its ticketing system. It supports multiple channels, like email, phone, and chat. Teams can automate ticket assignments and set automatic email notifications to notify customers of changes to...
Source: www.zendesk.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Freshdesk is a powerful customer service software that offers Freshchat. It is among the best alternatives to Tawk.to, which provides other tools too, and indeed it is an all-inclusive tool in the customer service industry. Like Tawk.to, it doesn’t support on-premise and is not open-source, but it supports automation and many helpful integrations like WhatsApp and Facebook...
Source: tiledesk.com

Social recommendations and mentions

CSS Scan might be a bit more popular than Freshdesk. We know about 13 links to it since March 2021 and only 12 links to Freshdesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

CSS Scan mentions (13)

View more

Freshdesk mentions (12)

  • Moog support?
    When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: over 1 year ago
  • CMS with ticketing support
    What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: over 1 year ago
  • Need help picking a ticketing system
    Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 2 years ago
  • Beware, read carefully and make conclusions
    Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 2 years ago
  • What Ticket Systems do ya'll use?
    We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 3 years ago
View more

What are some alternatives?

When comparing CSS Scan and Freshdesk, you can also consider the following products

CSS Scan Pro - The easiest way to get and edit the CSS of any website, live

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Hoverify - All-in-one browser extension to improve your web dev experience.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

CSS Peeper - Smart CSS viewer tailored for Designers.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

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