Software Alternatives, Accelerators & Startups
Register | Login

Tailwind CSS VS Freshdesk

Compare Tailwind CSS VS Freshdesk and see what are their differences

RealityMAX
RealityMAX is the AI-powered 3D design collaboration platform, 100% online. Cooperate remotely with your colleagues on 3D projects and easily share your work with clients. Create Web3D and AR experiences in a snap, without a line of code. featured
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Tailwind CSS logo Tailwind CSS

A utility-first CSS framework for rapidly building custom user interfaces.

Freshdesk logo Freshdesk

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
  • Tailwind CSS Landing page
    Landing page //
    2023-05-13
  • Freshdesk Landing page
    Landing page //
    2022-01-28

Tailwind CSS features and specs

  • Utility-First Approach
    Tailwind CSS uses a utility-first approach, promoting the use of small, reusable utility classes to style elements directly in your markup. This can lead to more readable and maintainable HTML.
  • Customization
    The framework is highly customizable. You can easily configure its default theme, add your extensions, and create custom utilities. Tailwind’s config file allows for deep customization of all aspects of the framework.
  • Consistent Design
    Using utility classes ensures design consistency because the same classes will apply the same styles globally.
  • Responsive Design
    Tailwind CSS has excellent built-in support for responsive design. You can easily apply different styles for different screen sizes using responsive utility variants.
  • Performance
    Tailwind purges unused CSS in production, resulting in smaller final output files and improved performance.
  • Integrates Well with Frameworks
    Tailwind CSS integrates smoothly with modern JavaScript frameworks like React, Vue, and Angular.
  • JIT Compiler
    The Just-in-Time (JIT) mode in Tailwind CSS generates styles on-demand, reducing the development build sizes and speeding up the development process.

Possible disadvantages of Tailwind CSS

  • Steep Learning Curve
    For developers coming from traditional CSS or other CSS frameworks, getting used to Tailwind's utility-first approach may take some time.
  • HTML Congestion
    Due to the utility-first approach, HTML files can get filled with numerous utility classes, making it look cluttered and harder to read.
  • Initial Setup
    Setting up Tailwind CSS initially can be complex, especially for beginners. Configuration settings and integrations with build tools can be confusing.
  • Verbosity
    Some developers find the inline utility classes verbose, particularly when complex styles are required, which can lead to bloated template files.
  • Limited Abstractions
    Tailwind doesn't provide higher-level abstractions such as components out of the box, like other frameworks (e.g., Bootstrap) do. Developers need to build and maintain these abstractions themselves.
  • Dependency Tailoring
    While Tailwind aims to be minimalistic, it may enforce some dependencies or build tool integrations that could be unnecessary for very simple projects.

Freshdesk features and specs

  • User-Friendly Interface
    Freshdesk features an intuitive, easy-to-navigate interface, making it accessible for users of all technical skill levels. The streamlined design helps improve productivity and reduces the time needed for training.
  • Comprehensive Feature Set
    Freshdesk offers a wide range of features including ticketing, automation, analytics, and integrations. These tools help businesses manage their customer support operations efficiently.
  • Multi-Channel Support
    Freshdesk supports various communication channels such as email, phone, chat, social media, and more, enabling businesses to provide seamless customer service across multiple platforms.
  • Customizable
    The platform allows for a high degree of customization, enabling businesses to tailor the software to fit their specific needs with custom workflows, fields, and rules.
  • Scalability
    Freshdesk is suitable for businesses of all sizes, from small startups to large enterprises. Its scalable nature means you can add more features and functionalities as your business grows.
  • Reliable Support
    Freshdesk offers reliable customer support to its users. Support channels include live chat, email, and a comprehensive knowledge base, ensuring issues are resolved promptly.

Analysis of Freshdesk

Overall verdict

  • Freshdesk by Freshworks is considered a good customer support software by many users.

Why this product is good

  • User-Friendly Interface: Freshdesk offers an intuitive and easy-to-navigate interface that simplifies customer support management.
  • Scalability: It provides solutions suitable for small businesses to larger enterprises, offering scalability as business needs grow.
  • Rich Features: The software comes with a wide array of features such as ticketing, automated workflow, self-service portals, and multi-channel communication.
  • Integration Capabilities: Freshdesk integrates seamlessly with a variety of third-party applications, enhancing its functionality and adaptability.
  • Affordability: Compared to other customer support platforms, Freshdesk offers competitive pricing with a range of plans to suit different budgets.
  • Positive Customer Reviews: Many users highlight Freshdesk’s customer support and consistent performance as strong points.

Recommended for

  • Small to Medium-sized Businesses: Due to its cost-effectiveness and scalability, Freshdesk is well-suited for SMEs.
  • Customer Support Teams: For teams aiming to streamline their support operations with a reliable ticketing system.
  • Businesses Requiring Multi-Channel Support: Companies that need to manage inquiries from multiple communication channels efficiently.
  • Startups: Offers the necessary tools without overwhelming complexity, making it ideal for growing teams.

Tailwind CSS videos

+ Add

Why I Don't Like Tailwind CSS

More videos:

  • Review - Vanilla CSS vs Bootstrap vs Tailwind CSS - Which one should you choose?
  • Review - Get Started with Tailwind CSS in 15 Minutes

Freshdesk videos

+ Add

Best Free Helpdesk Ticket System - Freshdesk Setup Tutorial, How I Use It, Why You Should....

More videos:

  • Demo - Freshdesk Mint Demo: Understanding the basics of the helpdesk
  • Review - Freshdesk Mint Overview
  • Review - Freshdesk Review: Is It Good?
  • Review - Freshdesk vs Zendesk: Choosing Between the Leaders on the Market
  • Review - Freshdesk Review: Client Friendly Ticketing System
  • Review - Freshdesk Review 2022 | Best Customer Service Software
  • Review - Freshdesk Review

Category Popularity

0-100% (relative to Tailwind CSS and Freshdesk)

Tailwind CSS

Freshdesk

Developer Tools
100 100%
Developer Tools
0% 0
Customer Support
0 0%
Customer Support
100% 100
Design Tools
100 100%
Design Tools
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using Tailwind CSS and Freshdesk. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Tailwind CSS and Freshdesk

Tailwind CSS Reviews

  1. pat0rick
    Awesome framework

    I use it in all my current projects. It's easy to start and very customisable. Love it so much! I improved the speed of development 2x times by using Tailwind.

22 Best Bootstrap Alternatives & What Each Is Best For
Tailwind CSS comes with features such as responsive design, customizability, hover, focus, and active states out of the box. These enable developers to build sophisticated, interactive interfaces with ease. When it comes to integrations, Tailwind CSS can be integrated with popular front-end frameworks like React, Vue, and Angular, enhancing its utility across different...
Source: thectoclub.com
15 Top Bootstrap Alternatives For Frontend Developers in 2024
If you want to learn the valuable skill of Tailwind CSS, we highly recommend taking the "Tailwind CSS From Scratch" course by Brad Traversy on Udemy. In this introductory course, you will build great-looking layouts quickly and efficiently using Tailwind CSS utility classes.
Source: coursesity.com
10 Best Free React UI Libraries in 2023
TailwindCSS is a utility-first CSS framework designed to build modern and beautiful websites in no time. Here, utility class names define what to do. Each utility class comes with pre-defined CSS properties.
Source: www.wearedevelopers.com
11 Best Material UI Alternatives
Tailwind CSS promotes a modular approach to styling, where devs can combine classes to create unique and responsive designs. It offers utilities for layout, typography, colors, spacing, and more, allowing developers to create consistent and visually appealing interfaces with minimal effort.
Source: www.uxpin.com
Top 10 Best CSS Frameworks for Front-End Developers in 2022
Tailwind enables faster development of the front-end. Instead of a default theme or built-in UI components, you’d get pre-designed widget menus and utility classes to build your website. Tailwind has modular components, and if you make changes in one place, other parts of your code won’t get impacted. Tailwind requires the least amount of learning and is easy to use. You can...
Source: hackr.io

Freshdesk Reviews

  1. Brian Howard
    · Owner at BarSight ·
    Does what it says on the box

    Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

    My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

    🏁 Competitors: HelpScout, Zendesk
    👍 Pros:    Straightforward|Free basic plan
    👎 Cons:    Missing a feature
9 Best Tidio Alternatives Compared
Freshdesk, like Tidio, focuses on delivering efficient customer support solutions with a mix of automation and real-time interaction features. This platform provides a comprehensive help desk with multichannel support, including email, phone, chat, and social media, along with advanced ticketing systems and workflow automation.
Source: www.tidio.com
10 Best Freshdesk Alternatives for Businesses in 2024
Certainly, Freshdesk can prove beneficial for specific businesses, but it may not be suitable for everyone. The extensive list of features, while initially appealing, presents a major challenge, as most teams only utilize a handful of specialized capabilities, rendering the rest unnecessary.
Source: www.bolddesk.com
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If you’re in the market for help desk software, you’ve probably heard of Freshdesk — or maybe you’re already using it. Whatever the case, you might not be aware of how Freshdesk’s competitors compare.
Source: www.helpscout.com
Top 13 Freshdesk alternatives and competitors for 2024
Freshworks offers a suite of cloud-based tools that includes Freshdesk, its customer support software. Freshdesk allows businesses to manage customer requests and handle issues with its ticketing system. It supports multiple channels, like email, phone, and chat. Teams can automate ticket assignments and set automatic email notifications to notify customers of changes to...
Source: www.zendesk.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Freshdesk is a powerful customer service software that offers Freshchat. It is among the best alternatives to Tawk.to, which provides other tools too, and indeed it is an all-inclusive tool in the customer service industry. Like Tawk.to, it doesn’t support on-premise and is not open-source, but it supports automation and many helpful integrations like WhatsApp and Facebook...
Source: tiledesk.com

Social recommendations and mentions

Based on our record, Tailwind CSS seems to be a lot more popular than Freshdesk. While we know about 1015 links to Tailwind CSS, we've tracked only 12 mentions of Freshdesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Tailwind CSS mentions (1015)

  • How to add markdown to a Next.js project
    This article assumes the reader is a developer that knows their way around Markdown, TypeScript, React.js, and [Next.js] https://nextjs.org/). Familiarity with Tailwind-css would also be useful. - Source: dev.to / 5 days ago
  • SonicScan - A Music Fingerprinting and Identification App
    Then I learned Tauri and used my favourite frontend framework SolidJS with TailwindCSS and DaisyUI to build the UI with MotionOne to add animations and Tauri to build the desktop/web/android/ios app. - Source: dev.to / 6 days ago
  • Top 5 Free React UI Libraries to Use in 2025
    Shadcn/ui contains a set of beautifully designed and accessible components, and it works seamlessly with major React frameworks. It’s open-source and has amassed 85.5k (and counting) GitHub stars. It’s built on the shoulders of giants — Radix UI and Tailwind CSS, making it one of the best to work with. Unlike many other UI libraries, the components are not just installed as npm modules, they’re downloaded into... - Source: dev.to / 28 days ago
  • Tailwind vs Linaria: Performance Investigation
    We're going to investigate the difference in performance between Tailwind and Linaria. Tailwind, you already know. And Linaria has been getting quite a lot of traction since styled components went into maintenance mode recently. We'll cover why Linaria is a good choice for this comparison a bit further. - Source: dev.to / about 1 month ago
  • How to Integrate Tailwind with 11ty – With Code Examples
    It is a well-known fact that Tailwind CSS is a utility-first CSS framework. It lets you style elements directly within your HTML, thanks to pre-defined classes. Unlike other CSS frameworks that offer pre-built components, Tailwind offers these low-level utility classes that let you create your own design system. Thus, this makes crafting unique responsive designs effortless as there is not much to do with custom CSS. - Source: dev.to / about 1 month ago
View more

Freshdesk mentions (12)

  • Moog support?
    When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: over 1 year ago
  • CMS with ticketing support
    What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: over 1 year ago
  • Need help picking a ticketing system
    Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 2 years ago
  • Beware, read carefully and make conclusions
    Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 2 years ago
  • What Ticket Systems do ya'll use?
    We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 3 years ago
View more

What are some alternatives?

When comparing Tailwind CSS and Freshdesk, you can also consider the following products

Bootstrap - Simple and flexible HTML, CSS, and JS for popular UI components and interactions

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Bulma - Bulma is an open source CSS framework based on Flexbox and built with Sass. It's 100% responsive, fully modular, and available for free.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

React - A JavaScript library for building user interfaces

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Loading...