Software Alternatives & Reviews

CrankWheel VS Intercom

Compare CrankWheel VS Intercom and see what are their differences

CrankWheel logo CrankWheel

Insanely simple, enterprise-friendly screen sharing, free for individual use.

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • CrankWheel Landing page
    Landing page //
    2022-01-25

Share your screen to any device during a phone call. Just send a link via SMS, email, IM or say the URL to the session.

The viewer enters in seconds with one click. No prompts for registration, installation or downloads.

Features:

  • Share your entire screen, browser tab or program window

  • Grant control of the screen to the viewer

  • Stream HQ videos with sound

  • See what your viewer is seeing and how they engage with content

  • Post-session redirect to your landing page

  • Record your screen and share the recording

  • CTA widget for warm leads that alerts your sales team the second they request a call

Ideal for selling to hard-to-reach decision-makers such as individuals and small business owners.

Used in verticals where the product is better explained with visuals than words. Insurance sales, solar sales, SaaS sales, selling digital services, mortgage advice, financial services

  • Intercom Landing page
    Landing page //
    2023-07-05

CrankWheel

$ Details
freemium $15.0 / Monthly (Individual user)
Platforms
Google Chrome Firefox Windows Mac OSX Linux Web Browser Edge Opera
Release Date
2016 January

CrankWheel features and specs

  • Screen sharing: Yes
  • Remote Desktop Access: Yes
  • Conference Calling: Yes
  • Video Sharing: Yes
  • Lead Capture: Yes
  • Screen Recorder: Yes
  • E-signature: Yes

Intercom features and specs

No features have been listed yet.

CrankWheel videos

Share screen to desktop or tablet

More videos:

  • Review - Testimonials from insurance agents
  • Review - Testimonials from digital agency sales
  • Tutorial - Share screen to a mobile
  • Demo - Instant lead capture
  • Review - CrankWheel Interactive Webinar

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to CrankWheel and Intercom)
Sales
100 100%
0% 0
Customer Support
2 2%
98% 98
CRM
0 0%
100% 100
Screen Sharing
100 100%
0% 0

Questions and Answers

As answered by people managing CrankWheel and Intercom.

What makes your product unique?

CrankWheel's answer

CrankWheel gives you instant screen sharing. Your viewers just click on a link. There are not pop-ups that nudge them to download an app or register first. You can also record your screen, give control or get electronic signatures in a screen share.

Why should a person choose your product over its competitors?

CrankWheel's answer

CrankWheel is easier to use for everyone and you can share to any device without asking your viewers to download anything.

How would you describe your primary audience?

CrankWheel's answer

Salespeople who sell to remote clients. Health and Life insurance agents, solar sales agents, digital marketers and people selling home services and consultations to small business owners.

What's the story behind your product?

CrankWheel's answer

An ex-Googler returned home after more than a decade abroad and met a childhood friend with over 15 years of experience in selling insurance over the phone. They decided to develop a solution for salespeople to show their screens without having to go to the prospect's home and show a laptop.

Which are the primary technologies used for building your product?

CrankWheel's answer

CrankWheel is a browser-based screen sharing app that is based on WebRTC.

Who are some of the biggest customers of your product?

CrankWheel's answer

  • Health Agents
  • SunRun
  • Yell
  • Yellow Pages
  • Connells Group
  • Vendasta

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare CrankWheel and Intercom

CrankWheel Reviews

We have no reviews of CrankWheel yet.
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Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
10 best Manychat alternatives in 2024 (free & paid)
Intercom is a solution that provides a customer experience across automation and human support. You can use it to automate some repetitive customer questions and tasks, send proactive messages, free up your team, and save resources. Intercom lets you respond to customer inquiries in the channel they arise or the channel that they prefer.
Source: chatfuel.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
But I have to point out that the features that Intercom does provide are very user-friendly and easy to use. If you are currently using Intercom’s messaging widget already, it is really easy to implement and use Product Tours and start decreasing churn rates.
Source: userguiding.com
Top 10 Lead Generation Agencies In 2023
Intercom is not like other lead generation companies; it provides a Conversational Relationship Platform to manage dealings with current and prospective customers. This is an exceptional instrument for connecting with website guests and transforming them into leads. Utilizing Intercom’s live chat and other tools, you can generate leads from your website.

Social recommendations and mentions

Based on our record, Intercom seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

CrankWheel mentions (0)

We have not tracked any mentions of CrankWheel yet. Tracking of CrankWheel recommendations started around Mar 2021.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

What are some alternatives?

When comparing CrankWheel and Intercom, you can also consider the following products

Webnexs POS - Webnexs POS is a world’s most leading and comprehensive POS (point of sale) solution designed to let you sell from your one e-commerce website.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Melissa Data Quality - Melissa helps companies to harness Big Data, legacy data, and people data (names, addresses, phone numbers, and emails).

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Denali (Cougar) - Denali (Cougar) is software develops leading on-premise accounting solutions for small to mid-sized businesses.

Drift - A messaging app that helps you grow your business.