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CoordTool VS LiveAgent

Compare CoordTool VS LiveAgent and see what are their differences

CoordTool

Convert between 9 coordinate formats — from DD and UTM to MGRS, SWEREF99, RT90, and VOR navigation.

CoordTool Convert coordinates
Rating
0 reviews
Pricing
Paid Free trial $4.99 / One-off
Alternatives Is it good?
LiveAgent

LiveAgent is a fully-featured live chat and help desk software with AI functions. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

LiveAgent Landing page
Rating
5.0 · 2 reviews
Pricing
Freemium Free trial $15 / Monthly (Small)
Alternatives Is it good?
Gruvi.ai
Unified support inbox blending AI automations with genuine human empathy. Set up in 5 mins. Smarter than chatbots, our context-aware AI handles emails & chats with a human touch. sponsored
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Web Mapping popularity
100% vs 0%
alternatives listed
6 vs 240+

Base details

Website, pricing, platforms and company facts side by side.

CoordTool
LiveAgent
Website coordtool.se liveagent.com
Pricing
Paid Free trial $4.99 / One-off Official pricing
Freemium Free trial $15 / Monthly (Small) Official pricing
Platforms
iOS iPhone iPad
Browser Android iOS
Company Startup from Sweden · 1 - 9 employees · 2025 Startup from Slovakia · 2004
Listed in
Geolocation Maps Mobile Apps Web Mapping +1
Help Desk Help Desk And Ticketing Live Chat Ticketing System Customer Service Customer Support Customer Communication Customer Engagement Customer Experience Contact Management Customer Feedback Customer Success +9

About CoordTool and LiveAgent

In their own words, as submitted to SaaSHub.

CoordTool
LiveAgent

CoordTool is an iOS coordinate conversion app that lets you convert between multiple coordinate formats including DD, DMS, UTM, MGRS, Plus Codes, SWEREF99, RT90, and VOR navigation. It’s designed as a practical mapping tool for accurate coordinate input, conversion, and verification using GPS or...

Read more about CoordTool

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also...

Read more about LiveAgent

Features and specs

What each product offers, as listed by its team.

CoordTool 4 features
LiveAgent 32 features
  • iOS
    Native iOS application
  • Converter
    Multi-format coordinate converter
  • GPS
    Use device GPS or map selection for coordinate input
  • Offline
    Works offline without network dependency
  • Ticket management
  • Live Chat & In-App-Messaging
  • AI Chatbot
  • AI answer assistant
  • Email notifications
  • Email Templates
  • Emailing
  • Live Chat Support
  • Call Forward
  • Call Transfer
  • Call Analytics and Reporting
  • Attachment viewer
  • Spam filter
  • Help desk & requests management
  • Reports
  • Reporting
  • Reports & analytics
  • Knowledge Base
  • Knowledge Management
  • Customer Service
  • Customer Support
  • Customer Feedback Widget
  • Customer Management
  • Mobile Apps
  • White Labeling
  • Chat
  • Chat Support
  • Gamification
  • Social Media Integrations
  • Time Tracking
  • Email Management
  • IVR

Analysis

An editorial look at what each product does well and who it suits.

CoordTool
LiveAgent

Overall verdict

  • CoordTool appears to be a useful coordinate conversion and mapping utility, though as an independent assessment I don't have verified detailed information about coordtool.se specifically; users should evaluate it against their own needs before relying on it for critical work.

Why this product is good

  • Offers coordinate conversion between different geographic reference systems, which is handy for GIS and mapping tasks
  • Web-based access means no installation is required and it works across devices
  • Useful for quickly translating between formats like decimal degrees, DMS, and various national grid systems
  • Can save time for professionals who regularly work with location data

Recommended for

  • Surveyors and GIS professionals needing quick coordinate conversions
  • Outdoor enthusiasts and hikers working with GPS and map coordinates
  • Developers and students learning about geographic coordinate systems
  • Anyone needing occasional format conversion without dedicated software

Overall verdict

  • LiveAgent is generally regarded as a solid customer support solution, particularly for small to medium-sized businesses. Its functionalities, ease of use, and integration capabilities offer substantial value. However, as with any software, it is important to consider specific business needs and budget constraints when evaluating LiveAgent's fit. Some users mention that while it is feature-rich, it might be more than needed for very small teams without complex requirements.

Why this product is good

  • LiveAgent is often considered a good choice due to its comprehensive set of features tailored for customer support. It offers a multichannel support system, including email, chat, social media, and phone, allowing businesses to streamline communications in one place. Its user-friendly dashboard, robust reporting capabilities, and automation options allow teams to efficiently address customer inquiries and improve service quality. Additionally, LiveAgent provides customizable templates and a reliable ticketing system, which can enhance productivity and customer satisfaction.

Recommended for

    LiveAgent is recommended for businesses and organizations looking for a versatile and integrated customer support platform. It's ideal for customer support teams in small to medium-sized companies across various industries. Companies seeking to consolidate their customer service interactions across multiple channels into a single, efficient platform may find it particularly beneficial.

Videos

Walkthroughs and reviews on video.

CoordTool 0 videos + Add
LiveAgent 4 videos + Add

No CoordTool videos yet. You could help us improve this page by suggesting one.

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
CoordTool
LiveAgent
100% 100%
Web Mapping
0% 0%
0% 0%
Customer Support
100% 100%
100% 100%
Geolocation
0% 0%
0% 0%
Help Desk
100% 100%

Questions & Answers

As answered by people managing CoordTool and LiveAgent.

What makes your product unique?

CoordTool's answer

CoordTool supports a wide range of coordinate systems in a single, focused iOS app — including DD, DMS, UTM, MGRS, Plus Codes, SWEREF99, RT90, and VOR-based navigation. It combines precise conversions with GPS input and map-based selection for practical field use.

LiveAgent's answer:

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

CoordTool's answer

Many coordinate converters are limited to a few formats or require multiple tools. CoordTool brings advanced coordinate systems and aviation-style navigation references into one simple and reliable mobile app, without unnecessary features or complexity.

LiveAgent's answer:

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe the primary audience of your product?

CoordTool's answer

Professionals, technicians, and enthusiasts who work with geographic coordinates — such as surveyors, GIS users, pilots, emergency services, and outdoor professionals — and need accurate coordinate conversion on iPhone.

LiveAgent's answer:

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

CoordTool's answer

CoordTool was created to provide a compact and dependable coordinate conversion tool for situations where accuracy matters. The goal was to support multiple coordinate systems and workflows in a single app that works reliably in the field.

LiveAgent's answer:

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

CoordTool's answer

  • Native iOS (Swift / SwiftUI)
  • Apple Maps integration
  • GPS-based coordinate input
  • Offline-capable coordinate conversion

LiveAgent's answer:

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

CoordTool's answer

  • GIS and mapping professionals
  • Surveyors and field technicians
  • Emergency and rescue services
  • Pilots and navigation users
  • Outdoor and navigation enthusiasts

LiveAgent's answer:

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

Share your experience with using CoordTool and LiveAgent. For example, how are they different and which one is better?

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

CoordTool no reviews yet
LiveAgent 5.0 · 2 reviews

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Alternatives to CoordTool and LiveAgent

When comparing CoordTool and LiveAgent, you can also consider the following products.

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