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CoordMap VS LiveAgent

Compare CoordMap VS LiveAgent and see what are their differences

CoordMap

Free online map tool to find latitude, longitude and location information by clicking anywhere on the map or searching for a place.

CoordMap Click Map to Get Coordinates
Rating
0 reviews
Pricing
Free
Alternatives Is it good?
LiveAgent

LiveAgent is a fully-featured live chat and help desk software with AI functions. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

LiveAgent Landing page
Rating
5.0 · 2 reviews
Pricing
Freemium Free trial $15 / Monthly (Small)
Alternatives Is it good?
Seranova
Seranova AI helps home service businesses automate review outreach, stay on top of customer conversations, and grow reputation without extra headcount. sponsored
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Maps popularity
100% vs 0%
alternatives listed
4 vs 240+

Base details

Website, pricing, platforms and company facts side by side.

CoordMap
LiveAgent
Website coordmap.com liveagent.com
Pricing
Free
Freemium Free trial $15 / Monthly (Small) Official pricing
Platforms
Web Online Browser
Browser Android iOS
Company 2026 Startup from Slovakia · 2004
Listed in
Maps Web Mapping Mapping And GIS Travel & Location Developer Tools Geolocation +3
Help Desk Help Desk And Ticketing Live Chat Ticketing System Customer Service Customer Support Customer Communication Customer Engagement Customer Experience Contact Management Customer Feedback Customer Success +9

About CoordMap and LiveAgent

In their own words, as submitted to SaaSHub.

CoordMap
LiveAgent

CoordMap is a free online mapping tool for quickly finding geographic information anywhere in the world. Simply click on the interactive map or search for a location to view its latitude and longitude coordinates, elevation, and related location information. CoordMap is designed to make common...

Read more about CoordMap

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also...

Read more about LiveAgent

Features and specs

What each product offers, as listed by its team.

CoordMap 4 features
LiveAgent 32 features
  • Coordinate Lookup
    Click anywhere on the map to instantly get latitude and longitude coordinates.
  • Location Search
    Search for places or addresses and view their position on the map.
  • Elevation Lookup
    Check the elevation of a selected location directly from the map.
  • Interactive Map
    Explore locations visually and select points directly on an interactive map.
  • Ticket management
  • Live Chat & In-App-Messaging
  • AI Chatbot
  • AI answer assistant
  • Email notifications
  • Email Templates
  • Emailing
  • Live Chat Support
  • Call Forward
  • Call Transfer
  • Call Analytics and Reporting
  • Attachment viewer
  • Spam filter
  • Help desk & requests management
  • Reports
  • Reporting
  • Reports & analytics
  • Knowledge Base
  • Knowledge Management
  • Customer Service
  • Customer Support
  • Customer Feedback Widget
  • Customer Management
  • Mobile Apps
  • White Labeling
  • Chat
  • Chat Support
  • Gamification
  • Social Media Integrations
  • Time Tracking
  • Email Management
  • IVR

Analysis

An editorial look at what each product does well and who it suits.

CoordMap
LiveAgent

No analysis of CoordMap yet.

Overall verdict

  • LiveAgent is generally regarded as a solid customer support solution, particularly for small to medium-sized businesses. Its functionalities, ease of use, and integration capabilities offer substantial value. However, as with any software, it is important to consider specific business needs and budget constraints when evaluating LiveAgent's fit. Some users mention that while it is feature-rich, it might be more than needed for very small teams without complex requirements.

Why this product is good

  • LiveAgent is often considered a good choice due to its comprehensive set of features tailored for customer support. It offers a multichannel support system, including email, chat, social media, and phone, allowing businesses to streamline communications in one place. Its user-friendly dashboard, robust reporting capabilities, and automation options allow teams to efficiently address customer inquiries and improve service quality. Additionally, LiveAgent provides customizable templates and a reliable ticketing system, which can enhance productivity and customer satisfaction.

Recommended for

    LiveAgent is recommended for businesses and organizations looking for a versatile and integrated customer support platform. It's ideal for customer support teams in small to medium-sized companies across various industries. Companies seeking to consolidate their customer service interactions across multiple channels into a single, efficient platform may find it particularly beneficial.

Videos

Walkthroughs and reviews on video.

CoordMap 0 videos + Add
LiveAgent 4 videos + Add

No CoordMap videos yet. You could help us improve this page by suggesting one.

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
CoordMap
LiveAgent
100% 100%
Maps
0% 0%
0% 0%
Customer Support
100% 100%
100% 100%
Web Mapping
0% 0%
0% 0%
Help Desk
100% 100%

Questions & Answers

As answered by people managing CoordMap and LiveAgent.

What makes your product unique?

CoordMap's answer

CoordMap focuses on making geographic information easy to access. Users can simply click anywhere on an interactive map or search for a location to instantly get coordinates, elevation, and related location information. It is free to use, requires no account, and keeps common geographic tools in one simple web interface.

LiveAgent's answer:

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

CoordMap's answer

CoordMap is designed for users who want location information quickly without learning complex GIS software or navigating through unnecessary features. It combines map-based coordinate lookup, location search, elevation information, and other practical geographic tools in an easy-to-use web experience with no registration required.

LiveAgent's answer:

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe the primary audience of your product?

CoordMap's answer

CoordMap is useful for developers, travelers, outdoor enthusiasts, researchers, GIS users, students, and anyone who needs to quickly find latitude, longitude, elevation, or other geographic information for a location.

LiveAgent's answer:

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

CoordMap's answer

CoordMap started from a simple idea: finding basic geographic information should not require complicated software. Many users only need to click a place on a map and quickly get useful information such as latitude, longitude, elevation, or location details. CoordMap was created to make these everyday geographic lookups faster and more accessible through a simple browser-based tool.

LiveAgent's answer:

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

CoordMap's answer

CoordMap is built with modern web technologies and integrates interactive mapping and geographic data services to provide coordinate, location, and elevation information directly in the browser.

LiveAgent's answer:

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

CoordMap's answer

CoordMap is primarily a free public web tool rather than an enterprise-focused product, so it does not currently have publicly listed major customers. It is designed for individual users, developers, travelers, researchers, students, and other people who need quick geographic information.

LiveAgent's answer:

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

Share your experience with using CoordMap and LiveAgent. For example, how are they different and which one is better?

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

CoordMap no reviews yet
LiveAgent 5.0 · 2 reviews

We have no reviews of CoordMap yet. Be the first one to post

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Alternatives to CoordMap and LiveAgent

When comparing CoordMap and LiveAgent, you can also consider the following products.

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