You can build any kinds of web apps and sites with this framework without consuming substantial server resources.
Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Freshdesk should be more popular than CodeIgniter. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
CodeIgniter is an open-source PHP framework with 18k+ stars and 7.8K forks on GitHub. It follows the Model-View-Controller (MVC) architecture and provides a structured way to create and organize code. It provides a set of libraries and an intuitive interface to accelerate PHP web app development. - Source: dev.to / 4 months ago
Over the years I have tried different frameworks, mostly in PHP, like Code Igniter (2010), ProcessWire (2014) and Laravel (2015). - Source: dev.to / over 1 year ago
CodeIgniter is an open-source php web application framework created by EllisLab Inc and it is now a project of British Columbia Institute of Technology. The framework implements a modified version of the Model-View-Controller design pattern. It is praised for its performance and the quality of its documentation. It's currently licensed under the MIT License, although the previous version was released under the... - Source: dev.to / over 1 year ago
It's been a long time since I wrote any PHP in anger but back when I did, I got a ton of mileage out of CodeIgniter (https://codeigniter.com/). It looks like it's still around and being actively maintained. I can quite clearly remember a number of projects that went from being just an idea to 90% functional in the span of an evening. I write Python almost exclusively now, but still pine for something like... - Source: Hacker News / about 2 years ago
Could you care to elaborate on the "CI3 is dangerously out of date" statement? What exactly makes it dangerous? The last version (3.1.11) was released in 2019, and until version 4.1 a few months ago, CI3 was still the current stable version. According to codeigniter.com, "This version is in maintenance, receiving mostly just security update". Source: almost 3 years ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
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