Ruby on Rails Reviews

1. Stan

   | Founder at SaaSHub | about 1 month ago
   The most productive web framework

   Yes, there are other more trending frameworks; however, nothing reaches the productivity of Rails. It's simply unbeatable if you have a small team.

   For example both SaaSHub and LibHunt were built on Rails.

   🏁 Competitors: Django, Laravel

Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Ruby on Rails mentions (126)

• Laravel 11.x Sanctum SPA authentication with Postman!

  For those who are unfamiliar with Laravel, it is a very popular monolithic PHP web framework similar to others like Ruby on Rails. It is known for its ease of use, rapid development and making PHP development far more enjoyable haha! - Source: dev.to / about 12 hours ago

• How Our Expertise Helped Curb Real Estate Communication Chaos

  On the back end, we worked to migrate data from Spark (a data processing engine) to a custom, in-house RETS (real estate transaction standard) aggregator, which helped dramatically grow the customer base. We also moved Agent Inbox to a hybrid solution using React.js and Ruby on Rails, replacing their single-page-application solution with server-side rendering to improve project stability and speed. (This move came... - Source: dev.to / 9 days ago

• React + Ruby on Rails without any gems

  How to start using React components written in TypeScript using Ruby on Rails as a server with only built-in Rails features? There are a couple of ways we can achieve it with. - Source: dev.to / 9 days ago

• How We Helped an Existing Product Debug, Grow, and Gain More (Satisfied) Customers

  We rewrote and redesigned the entire user interface, contending with a very tight timeline, and we upgraded the existing code within Ruby on Rails, including all dependencies that were previously unsupported and thus creating security risks for the product. - Source: dev.to / 9 days ago

• Why We Don't have a Laravel for JavaScript… Yet

  And if you’re not familiar with tools like Laravel and Ruby-on-Rails, they are opinionated full-stack frameworks (for PHP and Ruby) with lots of built-in features that follow established conventions so that developers can write less boilerplate and more business logic, while getting the industry best practices baked into their app. - Source: dev.to / 16 days ago

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago