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Assembly VS Intercom

Compare Assembly VS Intercom and see what are their differences

Usetiful
Fight user churn with great user onboarding. Interactive product tours and smart tips significantly improve your user retention. featured
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Assembly logo Assembly

Work smarter, not harder. Save 1 day/week with free customizable workflows. Get access to 40+ workflow templates such as Employee Recognition & Engagement. Simplify your day-to-day workflows, increase team productivity & add simplicity to your work.
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Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • Assembly Landing page
    Landing page //
    2021-10-15

Assembly has helped thousands of companies achieve 95% employee engagement. Assembly works great for teams of all sizes and has a free trial option. Assembly offers a variety of useful features and integrates with Slack, MS Team, and popular SSO & HRIS solutions.

Improve employee engagement with CEO & executive updates, employee engagement surveys, employee recognition, employee nominations, employee pulse surveys, employee recognition surveys, weekly check-in templates, weekly template updates, and employee satisfaction surveys.

Improve internal communications with Ask me anything template, general news feed, Get Help template, Group feed, Icebreaker template, Idea Management template, Internal Wiki tool, Knowledge base, Standup meeting, Team retrospective and weekly updates.

Boost team productivity with daily recap template, daily/weekly agenda template, idea management template, meeting notes template, product feedback template, wins list, and a lightweight sales CRM template.

Simplify HR & Recruiting with templates such as employee benefits survey, contractor time tracking, employee exit interview survey, employee satisfaction survey, eNPS score, internal referral program, interview questions template and new hire survey.

  • Intercom Landing page
    Landing page //
    2023-07-05

Assembly features and specs

  • 360 Degree Feedback: Yes
  • Daily Status Tracking: Yes
  • employee engagement: Yes
  • Pulse and Surveys: Yes
  • Employee recognition: Yes
  • Icebreakers: Yes
  • Idea Management: Yes
  • Wiki: Yes
  • Knowledge Base: Yes
  • Manager feedback: Yes
  • Meeting notes and summaries : Yes
  • New Hire Survey: Yes
  • One-on-ones: Yes
  • Product Feedback: Yes
  • eNPS: Yes
  • Wins List: Yes
  • Weekly Updates: Yes
  • Weekly Check-Ins: Yes
  • Team Retrospective: Yes
  • Standup Meetings: Yes
  • Project Feedback: Yes
  • Self Evaluation: Yes

Intercom features and specs

No features have been listed yet.

Assembly videos

+ Add

Employee Recognition & Rewards | Assembly

Intercom videos

+ Add

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to Assembly and Intercom)

Assembly

Intercom

HR Tools
100 100%
HR Tools
0% 0
Customer Support
0 0%
Customer Support
100% 100
Productivity
100 100%
Productivity
0% 0
CRM
0 0%
CRM
100% 100

User comments

Share your experience with using Assembly and Intercom. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Assembly and Intercom

Assembly Reviews

  1. Saves me at least 5 hours a week

    I use to do my one on ones manually and had a slew of questions I'd run through. Now I have my reports answer the questions and leave a response of the most important things we can discuss when in our one on one.

    Now I have a historical record of everything that is important, we spend time talking about what is most important for them that week, and we save nearly 30-45min per one on one.

    🏁 Competitors: Fellow.app, fridaylabs.net Friday
    👍 Pros:    Super simple|Affordable price|Great user experience|Automation and custom functions|Reliable|Mobile-friendly
    👎 Cons:    No mobile app atm
13 Employee Recognition Software Used Widely Across The Globe
Work smarter, not harder, is the tagline of Assembly, and it allows teams to build their custom workflows. You can save up to one day per week, and more than 3,000 companies have achieved 95% employee engagement with Assembly’s engaging, seamless workflows.Â
Source: www.proofhub.com
The Best Employee Recognition Software Platforms & Reward Programs Used By Notable Companies In 2022
Assembly is a peer-to-peer employee recognition, rewards, and engagement software that’s designed to boost internal culture and retention. Assembly has helped thousands of companies achieve 95% employee engagement through fun and seamless workflows. Assembly works great for teams of all sizes and is FREE for up to 10 users.
Source: snacknation.com
10 Best Employee Recognition Platforms To Celebrate Top Talent In 2022
Assembly is an employee recognition platform that gives you the ability to track and achieve goals and automate incentives. Assembly makes it easy to put employee appreciation at the heart of your company culture through peer-to-peer recognition and incentives. Their system also shows people that their contributions are valued, while boosting performance and retaining your...
Source: peoplemanagingpeople.com
68 Best Painting Apps and Softwares
Why Assembly? – Assembly is a great for professionals who are looking to enhance the brand identity of a company, as this app can help them to come up with beautiful and impactful logos, with ease. Assembly has a building-block approach and houses all the necessary tools to construct icons and logos of any shape and size as your mind imagines.
Source: www.mavenart.com

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.

9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
Source: www.marketermilk.com
10 best Manychat alternatives in 2024 (free & paid)
Intercom is a solution that provides a customer experience across automation and human support. You can use it to automate some repetitive customer questions and tasks, send proactive messages, free up your team, and save resources. Intercom lets you respond to customer inquiries in the channel they arise or the channel that they prefer.
Source: chatfuel.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
But I have to point out that the features that Intercom does provide are very user-friendly and easy to use. If you are currently using Intercom’s messaging widget already, it is really easy to implement and use Product Tours and start decreasing churn rates.
Source: userguiding.com
Top 10 Lead Generation Agencies In 2023
Intercom is not like other lead generation companies; it provides a Conversational Relationship Platform to manage dealings with current and prospective customers. This is an exceptional instrument for connecting with website guests and transforming them into leads. Utilizing Intercom’s live chat and other tools, you can generate leads from your website.
Source: www.nectardesk.com

Social recommendations and mentions

Based on our record, Intercom seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Assembly mentions (0)

We have not tracked any mentions of Assembly yet. Tracking of Assembly recommendations started around Mar 2021.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
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What are some alternatives?

When comparing Assembly and Intercom, you can also consider the following products

Bonusly - Recognition and rewards that make work fun

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Labourly - Your all-in-one HR solution to manage and hire work-ready candidates.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Kudos - Kudos is the simple and easy to use employee recognition software that enhances employee engagement and team communication.

Drift - A messaging app that helps you grow your business.

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