Software Alternatives, Accelerators & Startups

AppWrite VS Intercom

Compare AppWrite VS Intercom and see what are their differences

AppWrite logo AppWrite

Appwrite provides web and mobile developers with a set of easy-to-use and integrate REST APIs to manage their core backend needs.

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • AppWrite Landing page
    Landing page //
    2023-09-28
  • Intercom Landing page
    Landing page //
    2023-07-05

Intercom

$ Details
-
Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

AppWrite videos

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Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to AppWrite and Intercom)
Developer Tools
100 100%
0% 0
Customer Support
0 0%
100% 100
Backend As A Service
100 100%
0% 0
CRM
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare AppWrite and Intercom

AppWrite Reviews

  1. Appwrite is awesome, free and open-source!

    I've use it instead of Firebase on a 15$ DigitalOcean droplet and saved around ~$150 a month. Managing my own infra does take some extra time, but definitely worth it. The APIs and SDK are also surprisingly much easier to consume than Firebase. Waiting for the cloud version.

    🏁 Competitors: Firebase
    👍 Pros:    Easy to use|Cost effective|Open-source|Great user experience|Super simple|Self hosted
    👎 Cons:    Self hosted

Best Serverless Backend Tools of 2023: Pros & Cons, Features & Code Examples
Appwrite is a self-hosted BaaS platform giving you all the tools you need to build all sorts of application.
Source: www.rowy.io
2023 Firebase Alternatives: Top 10 Open-Source & Free
Appwrite permits the development to benefit from its open-source version without paying anything. However, its official website also declares that it will share the pricing details for Appwrite Cloud soon.
12 Best Open-source Database Backend Server and Google Firebase Alternatives
Appwrite is a self-hosted backend server for building web, mobile and desktop apps. It supports multiple applications natively without hacks or workarounds.It features a dashboard for apps, database, user, functions and storage management, real-time analytics per project, live connections monitor, background tasks and webhooks.Appwrite also is suitable for creating Geo-data...
Source: medevel.com
Top 5 Firebase Open Source Alternatives for 2021
AppWrite is the platform where the developers can meet their back-end needs with the help of easy to use and integrate REST APIs. This platform comes with a lot of features. Some of them are discussed below.

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Social recommendations and mentions

Based on our record, AppWrite seems to be a lot more popular than Intercom. While we know about 168 links to AppWrite, we've tracked only 6 mentions of Intercom. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

AppWrite mentions (168)

  • Building An E-Commerce Store With NextJS
    Appwrite - for authenticating users, as well as saving and retrieving product details. - Source: dev.to / 13 days ago
  • How I use Appwrite Databases with Pinia to build my own habit tracker
    If you haven't tried Appwrite, make sure you give it a spin. It's a open source backend that packs authentication, databases, storage, serverless functions, and all kinds of utilities in a neat API. Appwrite can be self-hosted, or you can use Appwrite Cloud starting with a generous free plan. - Source: dev.to / 2 months ago
  • Exploring Appwrite: A Comprehensive Guide
    What is Appwrite? Appwrite is an open-source backend server that abstracts the complexity of backend development, allowing developers to focus on building their applications. It provides a wide range of services including databases, storage, functions, and authentication, all designed to work seamlessly together. This integration simplifies the development process, reducing the need for extensive configuration... - Source: dev.to / 2 months ago
  • 11 Planetscale alternatives with free tiers
    Appwrite is an open source BaaS platform that provides services like serverless functions, serverless databases, user authentication, and messaging. Since its release, it has quickly become a popular choice for building websites and applications. - Source: dev.to / 2 months ago
  • Biometric authentication with Passkeys
    Appwrite for user management, databases, and serverless functions. - Source: dev.to / 4 months ago
View more

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

What are some alternatives?

When comparing AppWrite and Intercom, you can also consider the following products

Supabase - An open source Firebase alternative

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Firebase - Firebase is a cloud service designed to power real-time, collaborative applications for mobile and web.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Next.js - A small framework for server-rendered universal JavaScript apps

Drift - A messaging app that helps you grow your business.