Aidlify
HelpDesk
Freshdesk
JitBit Helpdesk
HelpScout
The Real Time Chat
Zendesk
HelpSpace
Zoho Desk
Freshdesk
Zendesk
LiveAgent
HelpScout
Salesforce Service Cloud
Intercom
Front
Aidlify is a simple, powerful helpdesk platform that makes customer support easier for teams of all sizes. It helps you stay organized by turning email messages into tickets you can assign to the right team or person. You can tag tickets, set priorities, add private notes, and even mention teammates to work together smoothly.
Everythingโs designed to save time โ from quick filters and bulk updates to smart automation and canned responses. Aidlify also prevents multiple agents from replying to the same ticket at once with real-time collision detection.
All data is protected with SSL encryption, so your conversations stay secure.
Whether you're a small team or growing fast, Aidlify keeps your support simple, fast, and organized.
Zoho Desk is the award-winning, context-aware help desk software along with multichannel capabilities. Zoho Desk packs advanced multi-stakeholder process management, embeddable self-service, a powerful AI assistant, and brings together all the tools and context your teams need to deliver great customer service.
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What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.
Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.
Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.
Based on our record, Zoho Desk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Desk โ Customer Support management with 3 agents and private knowledge base, email tickets. Integrates with Assist for 1 remote technician & 5 unattended computers. - Source: dev.to / about 4 years ago
HelpDesk - The easiest help desk system for a team like yours.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
JitBit Helpdesk - JitBit is a web-based help desk and ticketing software solution
LiveAgent - LiveAgent is a fully-featured live chat and help desk software with AI functions. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
HelpScout - Help Scout is a simple, straightforward way to provide excellent support