ProcedureFlow Alternatives

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Visit website

The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management

Try for free freemium €5000.0 / One-off (5 User)

PHPKB is a knowledge management software that helps your organization to set up a fully-responsive modern knowledge base and share information with staff & customers.

paid Free Trial $25.0 / Monthly ("Standard Edition", "1 Admin", "Unlimited Readers")

Industry's first context-aware Helpdesk Software

Visit website freemium $12.0 / Annually ($12 USD/monthly on Annual Subscription.)

Create beautiful rich process documents in a simple to follow checklist format. Fast, free and incredibly simple to use.

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

freemium $9.0 / Monthly (Small)

Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

uContact is an contact center solution that includes ACD, recording, dialers, CRM, WFM, quality, call reporting, live monitoring, IVR, SMS, web chat with audio and video, gamification and many others features.

Trainual is the easiest way to build a how-to guide for your business. Document and delegate every process for every role.

Call center solution to covert leads faster

paid Free Trial

In-call document eSigning & sharing solution

Dixa is an all-in-one customer service platform that creates value-driven experiences for customers as-well-as agents. 💕

paid Free Trial $39.0 / Monthly (Per agent / Per month)

Skyrocket your Customer Service and Sales KPIs with a Chatbot powered by Artificial Intelligence. Give time back to people.